Category: | Optician |
Address: | 1500 5th Ave S, Naples, FL 34102, USA |
Phone: | +1 239-793-5367 |
Site: | charactereyez.com |
Rating: | 5 |
Working: | 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 12–5PM Closed |
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Jon Conant
Ive been trying for about a month to find a good replacement for my last pair of sunglasses that broke. Ive been to two other shops recently and was frustrated by their lack of knowledge, if Im going to drop more money for a higher quality pair, I want to know Im getting a solid product. I have very sensitive eyes, so a quality pair of sunglasses is important to me and I take it very seriously. I was in Naples for a work conference, saw Character Eyez, and decided to drop in because why not, I was actively looking. Im so glad I did. Robert (I believe, Im forgetful with names) was amazingly knowledgeable. Hes a licensed optician, and it shows, he was able to answer every question I had and more in incredible detail (he told me hes been doing this 40 years). I found a great pair of Ray Bans and am confident that it is exactly what I was looking for, which is a big deal to me at the price point of higher quality sunglasses. Beyond that, the customer service was amazing and the shop was pleasant. He wasnt just knowledgeable, he was friendly and understanding, which helps a lot with confidence in a purchase. I honestly wish I could find a sunglasses shop back in Seattle at this level of quality, because so far I have not been able to. 5 stars all the way. Ive never even reviewed anything on Google before (that I remember), but Im just so happy with the experience I had to.
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Jeff Gersch
Needed an adjustment on a new pair of glasses I had just gotten in Michigan before heading South. Saw the reviews and decided to give Character Eyez a try. Walked in and Bob was more than willing to help me out, very friendly and personable, Bob tweaked the glasses a couple times and made sure everything was just right, made sure I was happy and then topped it off by telling me no payment was necessary. While I know this was just a small job the interaction told me this was a place that was not only friendly but also had integrity . Thanks again Bob.......:)
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Arthur Morehead
As an artist my eyes are very important to me and I have known Bob for many years and have bought my glasses from him when he had a shop at the Coastland Mall! Time sure has gone by pretty quickly but even back then his service was just as good if not better than it is now. I look forward to my next purchase with him Master Artist Arthur Morehead Naples Fl
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Wayne Grabe
What to say....Outstanding Service...Outstanding Product Offerings.....Service After the Sail,...... (a personal joke as we always go boating or sailing when intown with Bob, Linda and myself)... Bob throughly knows his product lines and can explain in great detail the quality and differences between all the outstanding selections he carries in store.
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Mark Weber
Best eyewear store in town! Ive bought 4 or 5 pairs of glasses and sunglasses from Bob and always been pleased. If ever there is an issue he goes above and beyond to fix the problem or get the manufacturer to do so. I go by ever once in a while for an adjustment or just to check out the new inventory. Everyone Ive sent there has been pleased as well.
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Maurice Mizrahi
From the moment I walked in and met one of the other guests and their dog speaking to the gentleman there- Bob - I knew that I found a wonderful old fashioned store- I had broken my glasses and needed a repair and the knowledge, kindness and welcome were very much appreciated. I will be back to buy my next pair of glasses - Thank you so much
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james lewis
I already had the frames that I wanted, my goal was to have custom lenses made to fit them. Not only did they transfer my prescription, they laser copied and fit them in my pre owned frame that I love. And my glasses were shipped back perfect only a week later. Thank you so much Character Eyez! James Lewis Web Developer.
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Lorna Hammond
Visited Charactereyez today and met Bob.He was terrific. Needed help with a pair of Rudy Project sunglasses, there was nothing in it for Bob. He was most helpful and resolved problem in short order. I would give Bob a score above 100% for service and cordiality. Highly, highly recommend.
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Juan Ignacio Pucci
My girlfriend had an accident with her Ray Ban Sun Glasses and their lens was broken. We been in several glass centers but they we are not very welcome to help us to change it. Bob fixed it in 15 minutes. He is te best and the products he has are first quality! Thanks Bob!
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Josh Wex
Im VERY happy with my Kaenon sunglasses I bought at Character Eyez. You will not find better service and quality in Naples. I recently needed to change the lenses and went back to Character Eyez and had another really great experience. Highly recommended!
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Linda Nicosia-Sherman
I went all over in Naples to find a pair of precription glasses. Bob gave me wonderful attention and a fabulous price. Do not think of going anywhere else in Naples. L. Sherman
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Debbie Groover
Bob was incredibly helpful. He helped me replace broken frames for free even though they were almost two years old. This is a boutique shop with great frames and sunglasses.
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Peter Babb
Excellent customer service. I was shown all the latest frames and lens technology. Only took two days to get my new Progressive lens sunglasses.
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Chuck Roberts
Bob was incredible ,I trusted him from the start..he was totally up to speed on follow up..You want the best service see BOB
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Jennifer Linguidi
Great place! Love the quality and service. I have 3 pairs of fabulous glasses from this place. I totally recommend them!
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A Private User
Gotten my last 4 pairs of sunglasses here. Awesome selection and awesome service!