Category: | Eye Care Center |
Address: | 19649 Center Ridge Rd, Rocky River, OH 44116, USA |
Phone: | +1 440-333-9575 |
Site: | stores.pearlevision.com |
Rating: | 4.4 |
Working: | 10AM–6PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 9AM–5PM Closed |
02
028991e
I cannot say enough about how much I appreciate the entire staff at Pearl Vision in Rocky River. Over the past few years I think I have been helped by every staff member and they are all amazing people. They are patient with you and will help you pick out frames and make suggestions based on both the customers wishes as well as their knowledge & experience. I admit that each time I have left with new glasses, they were the frames they suggested and not what I "thought" I wanted, and the feedback from family and friends has always been outstanding. I know of at least 6 other places that I pass along the 35 minute trip there from Elyria when going to Pearl vision in Rocky River and probably more in the malls I pass along the route but I would never consider going to any other place. Give Dr. Kuder and the entire staff a try, I promise youll be happy you did, its a level of customer service you rarely see and receive these days!! Jeff L. - Elyria OH
FA
Farrell Finnin
Many thanks to Pearle Vision staffers for helping us out! Our niece from Australia had lost her glasses in her travels, so we ordered some contact lenses from another local vision business. We were promised delivery prior to the date she was leaving the country for three weeks to volunteer in Costa Rica but, by the day before, they still had not arrived. After calling around to a few places to try to locate an optician who might have some in stock, we talked to Rachel. She graciously offered to provide our niece with some trial prescription lenses to cover her at least temporarily -- tremendously generous and extremely helpful to her. Up to that point, we had not been customers, but we will be sure to come to Pearle for our vision needs in the future!
AN
Anna Crawford
The staff here was very friendly and helpful. I just went for new glasses (already had a prescription) and the woman was very patient and helpful in helping me to choose a pair. Once ordered they were also delivered in a very timely manner. In the past, I had gotten contacts elsewhere, but was never really able to get them in to wear them. They offered to have me come back and they would help me out with that as well. I went back, and they were very encouraging and patient as they gave me tips on getting my contacts in. Now thanks to them, I can wear my contacts. The staff is very knowledgeable and provides excellent service.
JO
Jordan Violet
Do not buy sunglasses glasses from this store. They offer no warrant like the bigger stores and youll get screwed if you need a replacement part just two months in. Dont get me wrong, theyre mostly nice people, but but youve been warned not to buy from here.
IN
Inactive Account
Loved our experience: attention, prices, and timely delivery. They offer service and choices for any budget.
JA
Jack McNulty
Great service. Helped me find an insurance I did not know I had!!! Very good pricing with insurance.
NA
Nader Shihada
Amazing customer service. I highly recommend them and will be coming back in the future