Category: | Cell Phone Store |
Address: | 925 N Wickham Rd, Melbourne, FL 32935, USA |
Phone: | +1 321-254-7364 |
Site: | cellularsales.com |
Rating: | 4.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
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Amy Lee
Ive always had great service with Verizon but this sales rep has been the best one yet! Chris Ferguson was able to help me pick out a great phone and got me the accessories that I needed since I was upgrading from an Apple device. He answered all my questions and even showed me some cool features on the new Samsung phone. I cant stand boring sales reps and this guy was anything but! If youre looking for someone that knows what theyre talking about, friendly and want a great experience I recommend seeing Chris Ferguson!:) Thanks for making the hour drive worth it!!
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Joshua Lee
Billy took really good care of me here. Got me in and out in under an hour with a new phone. While I was being waited on, I noticed the other representatives were very attentive in taking care of the other customers as well. Mostly they were just answering phone-related questions, not even selling anything! One complaint I might have is their stock can be hit-or-miss. They might not have exactly what you want right away. But service is most excellent here. Thanks, Billy!
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Cochise Pryor
Great Experience when I went to this particular store. I walked in and immediately Jodi called me over to her desk. Im not going to lie I had intentions of cancelling my contract with verizon. But as she helped me out and walked me through my coverage and options I found out I had a lot more available to me than I thought! needless to say I am still with verizon and actually bought somethings while I was there. Jodi saved my contract! Definitely ask for her if you go!
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Roslyn Smedberg
I had an excellent experience with the female salesperson! She did an outstanding job! I came in for help because I was very concerned about losing all my pictures and videos because of a problem with my phone. She was so helpful, kind, friendly and spent lots of time with me to fix the problem. I will definitely be back to this specific store and look forward to working with her again, especially when its time for my new upgrade!!
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Kathy Rhodes
I had the best service from a representative named Fady. He showed me the perfect phone and accessories, walked me through my setup entirely, and even lowered the bill on my account. Absolutely best service Ive ever had, and Ive been with several other phone companies. Thank you so much for making my day, especially since it started out with a broken phone.
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rwright66
My sales agent was extremely knowledgeable to my interest in a new upgrade on my cell. He had patience with transferring my old data from my old cell since the old phone had issues. I enjoyed the explanation of the new plans and bundled options I went with. I will recommend my sales agent to anyone I come across interested in a Verizon plan.
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Spencer Riddell
Delt with Derek Haile there who was most professional in all respects. He also made great suggestions in keeping me out of more phone than I really needed. By far my best cellphone experience in 25 years (and this comes from someone who normally doesnt write reviews, but is pleased to take special note of exceptional service)
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Jason Morris
Had a great experience at Verizon ! Jasmine is very personable , and professional . Very helpful . Knowledgeable and honest . Passionate about her profession ! My wife and I recently switched to Verizon , and a big part of that is because of her ! Thanks for all the help , and our new phones ! Mahalo Nui Loa
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Terry Friday
I went to the Verizon store on Wickham Rd in melbourne and met jasmine told her I was having trouble with all of my storage space she help me by getting a memory card and loading all my pictures and other data down on it and did my updated on my phone the people here at the store of very very helpful.
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Keni Saftboll
I have never dealt with a more friendly or helpful sales rep than today when updating my Verizon phone. He was very knowledgeable when explaining the differences between phones while we decided on which phones to choose. He was incredibly patient and we really appreciated all that he did!
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matt deceder
I just had 2 rave about niki. She was great with me.im senior citizen With limited. Computer experience. But she bit her tongue and put up with me. She is. A credit 2 Verizon. If it wasnt 4 her id have gave up. I will definitely come. Back 4 other buys. And send my family there also
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Priscilla Williams
The kind young man here was wonderful! V took all his time with us helping set up our new phone! He was kind, patient, and overall this was the best experience Ive ever had at a verizon store! He even set up a time next week to meet with us to answer our questions!!! Promote him!
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donald oppelt
I came in frustrated and planning to cancel my service. Harrison asked me to come to his desk and talked to me. He explained everything to me and actually got me a The newer version of my phone. I will never go to anyone else for my Verizon wireless needs. Harrison was the best.
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Alice Kreitz
I am a total newbie to using a smartphone and I have found Cassandra to be so patient and kind and business like. I hope that Cassandra will be able to come to the same store in Melbourne more often than once a week I really need her help. thank you for your training.
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Ronald Fontanez
This is the place to go. We had a wonderful experience. Got 2 upgrades, bought a tablet got them on the plan and still came out with a lower bill than I had. But the best part of this was the customer oriented young lady that helped us. Well be back. Thank you
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Bokman Han
I dropped by and asked about upgrade. One of the sales offered me Samsung Galaxy note 2 for $349 and Samsung Galaxy 3 for $199. I returned home and checked the Verizonwireless and found Galaxy note 2 is $199 and Galaxy 3 $99. Always check the price online first!
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Alina Selva
I had an amazing experience. Salesman was excellent, knowledgeable, helpful and very professional. He went above and beyond providing a tutorial for my new phone. I am very happy with my visit and will certainly come back and recommend to my family and friends.
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Brian Dabbs
Nora was an excellent service rep. She was so patient and showed me all my options and showed me how to use my new phone. She was great and made me feel very comfortable with the new purchase and also free to call her with any questions. Great experience.
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Janet Smith-Lewis
The best customer service I have received in 18 years of having a cell phone. Everything was explained in language I could understand,which makes a huge difference! Very down to earth and approachable people. Thanks Zach and V! Im glad I left AT&T!
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Bruce McElfresh
My experience with this store is one of the best Ive had in my life. They have excellent customer care, and I feel confident and coming back in the near future. Thank you guys for helping me out in my time of need and I appreciate you so very much!
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Sean Henrik
wow! came to find out options if I switched from metro and couldnt have been helped any better! nick was very patient and professional in explaining the plans and device options! the whole staffed was friendly and Im glad I choose cellularsales!
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Linda Allen
Every phone Ive purchased here, they have helped me set up. Today I purchased a phone at the store on 192. They handed me the box and didnt help me set it up. I had to return to this store to get help. I would recommend this store over any other.