Category: | Used Car Dealer |
Address: | 101 S US Hwy 17 92, Longwood, FL 32750, USA |
Phone: | +1 407-599-9377 |
Site: | dealtimecars.com |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Natalie Gentry
There is a thief amongst the staff including Shannon, Richard or the vehicle detailer of which I do not know his name. We have been paying on our vehicle for 2 & 1/2 years and for the first time on July 4th we dropped off a payment under the door because their office was closed for the holiday. We called the day before and were instructed to do so and were told it would be no problem, and that people make their payments this way all the time. We have always made our payments in cash, in person and trusted that our payment would be safe in an envelope within the office, and trusted the staff there to put our cash payment towards our account honestly. Today, on July 5th we received a phone call asking when we were coming to make a payment and when we told them we dropped it off under the door as instructed, they told us our payment wasnt amongst the payments they collected by the door that morning. Over the phone we proceeded to ask if there were cameras there, to which we were told no. Instead of having concern they pretty much laughed and accused us of never coming to drop off the payment. I cant tell you how HIGHLY upsetting this situation was as a hard working honest family with a child on the way, and how the situation was handled in its entirety. We will be making our payments at a different location, in person, and cant wait until our truck is paid off to be rid of dealing with this very, very unprofessional business. I hope the staff members I mentioned in the beginning can sleep easy knowing one of their own stole from honest people, as well as accusing their customers of lying. Shame on you and karma will have its way with you.
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Dylan Taylor
The absolute worst place to buy a car. Purchased a vehicle that stated 599 down. I gave the 599 down and all was well. 2 days later car broke down. The dealer took it for 8 days and didnt repair anything although they said they did. Then 4 days after getting the car back it broke down again. Had to be towed to dealer. After 3 weeks of them having the car, they said it was ready to be picked up. But wait. I owed 2500 for the repairs and payments and plates. Was never told of this. Car was priced at 14,999. Blue book was 6,498. Interest was ridiculous too. Plus when I went to get my belongings out of the car they only gave me half of it back. Then a few days later a friend of mine went there to see a car. She noticed my car on the lot and said " I recognize that car. " The salesman then began defamating my character and said the previous owner is an idiot and liar. He went on and on not knowing I knew the person. All the cars here are terrible and break down, are WAY above blue book, and they treat you horrible! AVOID THIS PLACE AT ALL COSTS!!! Not to mention I never got my money back despite having the car for 6 days out of a month and a half....oh! And they dont order you a plate so be prepared to drive on an expired temp tag.
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Veronica Lopez
My boyfriend purchased a car from these scam artists and the tail light was out since day one. Just by the looks of the place I didnt like the idea of doing business with them but my boyfriend liked the car. The dealer promised to fix the problem with the tail light at no cost to us. However, its been almost a year and there has been no solution. The car we got from them is an older model car with a medium amount of miles but it was WAY WAY WAY WAY over priced especially since its technically illegal to drive it!!!! If I would of known the price of the vehicle theres no way I would have let my boyfriend purchase it, broken tail light or not. Aside from the tail light not working the AC does not blow cold air which is not practical in Florida. We are going to ask the man to just take back the lemon car he gave us in return for the debt to be lifted, however Im not hopeful in a positive response from the owner since hes a liar and scammer.
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Alison Bixler
I had bought a used car from them about four days ago. I was so excited as a first time buyer walking in. I left with the vehicle I wanted. However, I was so excited I did not take notice to alot of things. For example how im paying THREE TIMES more than the vehicle is worth. And how they did NOT go over hidden fees with me and showed me a number without discussing the finance charges etc..I am beside myself. I went there tried to negotiate anything to help me out and they pretty much said "to bad so sad". These people are sharks. They will tell you anything to get you locked into a contract to take all of your hard earned cash. Ontop of that they have you sign an arbitration agreement. Which pretty much means you have no rights. You can not take them to court. I want to warn everyone that its not worth it. Take your time and go to a dealership that isnt going to scam you.
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Cody Champion
Purchased my first vehicle from this dealership upon recommendation of my dad who saw the vehicle I wanted passing by. I went and painlessly flew through the down payment and drove away same day. Although yes I did encounter minor repairs, which is normal for a used vehicle, they offered me a discounted service price, even though I went ahead and had it serviced at cadillac anyways. My dad was so thrilled 3 months later with my vehicle that he actually turned in his Kia Sedona, which was at a much higher interest rate, and got a cadillac like mine. Jeff has always been courteous.
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Amanda Serafina Valentin
Loved the Longwood location. Just purchased a 2004 GMC Envoy from them Customer service was amazing. John, Antonio and Zack were all great and made my experience of buying a car great! They even helped me find insurance that was way less than whY I was being quoted anywhere else. There was one minor issue with the Envoy, and the minute I called them, they had me bring it in and had it fixed in a timely manor and even made arrangements to get me to work and then home later that day until my vehicle was ready for pick up. Thank you Deal Time of Longwood!
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liz taylor
Completely took advantage of me sold me a car way over priced. Sold me a car thats is worth 500 dollars for 9000 dollars. Hasnt even been a year and the car is already overheating have had issues with the car since the day I drove off the lot. I am making 400 dollar payments on a 2001 Ford Taurus that does not work I cant even get service on it because I have to work and their hours of operation are the same as mine and I can not get a Saturday appointments because there is never one available. Felt completely taken advantage of. Stay away!!!
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DUALLY MONSTER
THESE PEOPLE ARE BIG TIME LIYERS AND SCAMERS!! STAY AWAY FROM THIS DEALER! THEY LIE ON THERE CONTRACT AND BEFORE YOU KNOW IT YOU OWN THEM YOUR LIFE FOR A CAR THAT ISNT WORTH $500.00! I HAD NOTHING BUT LIES AND PROBLEMS WITH THIS DEALE!, SOLD ME A LIMON AND THE MANAGER IS THE BIGEST SCAMER AND LYER I EVER MET! I AM FILLING A LAWSUIT AGANST THIS DEALER! I HAVE 2 FRIEND THAT ARE HAVING THE SAME ISSUES WITH THIS DEALER AND ARE ALSO FILLING LAWSUITS! BUYERS BEWERE OF THIS DEALER AND ITS MANAGER JEFF! REAL ASSHOE