Category: | Jewelry Store |
Address: | 10401 Seminole Blvd, Largo, FL 33778, USA |
Phone: | +1 727-260-4005 |
Site: | johnstonjewelers.com |
Rating: | 4.4 |
Working: | 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM Closed |
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Sean Herrera
i went to them for a repair for the third time to reattach numbers back on my Ret. LEO Shield. Each time the solder or weld didnt hold but even with a guarantee on their workmanship I still had to pay for each repair. So even after last repair last month numbers fell off again ok so last week i spoke to a young man and he explained to me exactly what and why it was happening and that odds are it might happen again but he will repair it jnder warranty at no charge due to it still being within time and we agreed that if it broke again i would go to place he recommend for new one or repairs ok I agreed to that. So today i go to pick up item and they try to charge me $15.00 so I was ready to question the charge when the female sales clerks cut me off and went to get jeweler. Well he stormed out of back and then proceeded in front of 3 other customers to tell and scream at me quote " So dont bother to pay just take your stuff and leave and never step foot in store ever again. And i was totally stunned and apaulled The jeweler totally disrespected belittled and humiliated and embarrased me as uf i did something wrong or tried to get something for free. He didnt even try to explain or better yet listen to me at all. To me in my opinion it seemed more. Like a racist rant due to me being an hispanic man i guees he feels that I was not worthy of professional respestful courteous treatment. I had to remind him 1st I am a customer and 2 he should explain to me what was all his anger and hatred towards me about. I am not a jeweler, metal worker or black smith i have no knowledge of jewelry repair. So I gave no idea of what he was screaming or ranting about. All I know us that his verbal outburst and extreme physically angry demeanor and the disrespectful way he spoke to me. In front of other patrons was unjust unfaur unwarranted unappreciated and inexcusable. And i dont recommend this place to any Ret. LEO. Or anybody at all. Cause if he can mistreat me without any provocation at all imagine to me its was pure anger hatred over what $15.00 which ibstill offered to pay it seems like they needed that money more than I did. Signed unworthy Puerto rican man of professional treament.
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A Private User
I had a ring sized by them and was told that if it didnt fit they would re size it for free, It didnt fit so I took it back for re sizing and requested that the shank be made a little thicker because the first sizing made it very thin. Not a problem they said, a week later I stopped by and verified when it would be done and that there would be no charge. I was assured that there wouldnt be a charge, when I picked it up I was told it would be another 180.00 for the re size, when I told them I was told there would be no charge the clerk said no problem we will make the shank thinner again for free. I feel I was lied to twice, then my ring was held for ransom. Customer service at its worst!!!!
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Joseph Long
I have been a customer for the past ten years and nothing beats the quality and craftsmanship of Johnston Jewelers. The sales staff is very informative and patient, through out the whole buying process. Also, jewelry repairs are affordable and done in a timely manner. The only Store for my jewelry needs is Johnston Jewelers. GREAT WORK!!!!
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A Private User
THANKS FOR MAKING MY MOM SMILE GUYS! I sent my mom in there to have her ring appraised, she called me later and came by to show me her new pair of brand new earrings and she was tickled to death with them. It was nice to see her that happy. They bought her old ring and gave her a great deal on the earrings. Thanks for making my mom smile!!!
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A Private User
They can be nice sometimes but they are extremely expensive and it takes a week or sometimes longer for them to have your item(s) repaired. There is a jewelry and watch repair shop located south of them near Lake Seminole square retirement home. The gentleman there has much more fair prices and he can get your repair done while you wait.
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Bob Carty
I was referred here by a local realtor and a colleague. This local business has been in operation for decades and is highly reputable. Sherry took great care of me in selecting a piece of jewelry for the woman I love and they even worked within my budget.
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Mark Hopwood
I went and saw Grant after I saw the TV commercial and he really hooked me up with an amazing diamond ring for my 1-Year wedding anniversary. My wife is so happy and it was the perfect idea and gift for her... thank you Grant Johnston and Your great team!
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Jacque Askins
My husband went to Johnston Jewelers to get a new battery for my Fossil watch. He was pleasantly surprised that the cost was 0 (zero). They just suggested we write a review, here. We have gone there in the past with very fast and superior service.
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Andrew Meeder
Great Jeweler! I brought a watch in to get a couple links removed and they did it in 5 minutes for me for under $10! They have a great selection of jewelry and Ill definitely be back for my wifes birthday gift!
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Rosemary Grasso
I just left this jeweler moments ago. I am astounded because they replaced a lost stone in my ring in just moments. It looks exactly like the lost stone. I will return without a doubt.
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EmilyAna Kugler
This jewelry store is amazing! Family owned and operated for over 45 years and counting. Jewelry repairs, custom jewelry, watch batteries, you name it they do it!
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Rosa Gilbert
Professional, knowledgeable owner(s)/ staff! Beautiful inventory! Aesthetically pleasing building ! Tks guys!
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Emily Craig
Had to have my ring resized they were so fast and its so beautiful! Would highly recommend!
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Bruce Martin
Always helpful. Fair pricing. Can take care of all your watch needs.
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Patrick Burke
Great fine Jewelry store that has been in Seminole forever (1948).
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Jackie Ginan
My ring came back looking amazing with a great fit! So beautiful!
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Raymond Menard
Excellent service. Very pleasant personnel.
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eyal kallati
Love this place
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MichaeL LeRoy
Good people