Category: | Jewelry Store |
Address: | 2705 Gulf to Bay Blvd, Clearwater, FL 33759, USA |
Phone: | +1 727-797-4803 |
Site: | stores.jared.com |
Rating: | 2.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
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Warren D
My wife and I purchased our wedding bands here and the experience was far from great. The biggest issue was that when they cleaned my wifes engagement band the knocked out a small diamond on the side. They where quick to appologize and offer to fix it right away, which they did. However, it never quite looked the same. I took the ring to another jewler to have it repaired and was told that when Jareds put the stone in they crushed the setting. The cost to repair it was $50 which isnt worth my time running across town. I was not surpised when I called Jared and spoke to a manager that in order for them to fix it they would have had to have been aware of the problem from the start. So essentially in order for them to pay for the damage they cased they have to be told of the damage immediately and be allowed to fix it. Needless to say I wont be going back to this location or this chain. Mistakes happen but to require that the person that broke something has to be the one to fix it is not acceptable for me. If your looking for high pressure sales with no follow through on customer service this is your place.
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Lydia Rivera
This is the worst jared to go to they dont give a sh*the about their customers what so ever ! I get promises that arent fulfilled I ordered a gold doget tag ingraved and they had to send it back 2 times cause it was wrong and I needed it for Christmas 2 years ago and we got it in June like what ! And now Im here the day before valentines and they cant help me the clasp is broken and I ordered another clasp and they gave it AWAY! I was toldoing it would be fixed on the spot when I did come in and I was just in and they have to schedule me on Monday for a clasp REALLY !! THIS PLACE NEEDS TO BE SHUT DOWN !!! THEY DO NOT CARE ABOUT CUSTOMER SERVICE! DONT EVER COME HERE
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Manny Frank
The customer service sales people literally lied to my face, they said the sizing on my wifes ring was free then after I paid for the ring , they said , "now we need to run your credit card again for the gift card that will cover the sizing ". It was for a ring I just bought from them! They string bet you along....they are glorified used car salesman who would do anything to get a sale and completely disregard your best interest if it means more money in their pocket. The selection is definitely short of a Galleria... any single store in the mall has twice as much inventory. So, DONT GO HERE unless you want to get treated like crap and ripped off!
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Me
Now I understand why the rating is a 2.5. I took my Tissot watch to the Saint Pete store. For a battery and maintenance. The estimate came back for $500. The actual price of the watch was $750 only 4 years-old. When I confronted them they said they had no control over the estimate it is what Tissot company sent them. I called Tissot and they said that is lie. They told me that I can see their prices on Tissots watch repair.on line. Which I did. The actual cost of maintenance a new band polished clean and the battery $296. Jareds wanted to charge me 700 for the same thing .
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bignick4115
Took my watch which is a invicta. to get links taken out. Guy working on my watch I left it with for about a hour or two. When I came back he still could not get the links back in, so him joking with me asked me if I got my watch from Coscos?! I left it with him for a few more hours everyone in the store could not fix my watch. They gave me my watch back at the end of the day in pieces. Another guy was there that gave it to me. He said hey your the guy with the bling bling. Im guessing he was being smart too. Horrible customer service. Never go again!
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Jeff S
Do not let Jared work on your jewelry no quality control whatsoever in my eyes my wedding ring is ruined forever wore a total of 67 days and lost diamond that popped out not happy at all and give the benefit of the doubt praying that they would help me out with this issue so I got charged full price 4 the resizing that took them 3 times to get right and now I missed my warranty By two weeks. i work my ass off to the bone to deal with professional dirtballs
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John Mal
Purchase an $1800 ring for our 20th anniversary. High pressure sales to purchase extended warranty. Must return annually for their "inspection". Just another excuse to sell you more cheap jewelry. Ring has had two small diamonds fall out. Buyers remorse. Would go to a real jeweler next and not a store that sells millions of mass produced jewelry item. However, I really liked their commercials.
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A Private User
Ive purchased jewelry from this store 3 times now. They can definitely be pushy when it comes to buying. But, their jewelry is very well made and they stand behind their product, which is important to me. My last trip I definitely had the best experience. So friendly, informative, and patient with me. I just dont recommend going in there when you are on a time crunch!
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Kim Gainey
Wow, after reading all the neg. reviews I will never step foot in Clearwaters Jared. This is awful the way they are at this Jareds. I went to Tampa Jareds, they were awesome to me and even sized my ring that moment so I didnt have to drive back the next day. I was thinking about going to this one but not now. Thanks for all the reviews.
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bob jones
I recently purchased some jewelry at Jared in Clearwater. I found the sales person to very helpful. I did not feel pressured to make a purchase. I will recommend Jared to my friends and family,
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Mohamed Elshaeir
I bought a watch as birthday gift for my sister, and guess what, it was not even functioning , what an embarrassment, never again to use this store or any of their store
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A Private User
Bad customer service, Ive been to other Jareds before and this location is by far the worst when it comes to taking care of its customers. Will never go back
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Barry Beckner
Lousy service. Was ready to buy. They made several customers wait while they moved boxes around. DONT WASTE YOUR TIME. YOU DESERVE BETTER FOR YOUR MONEY.
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Mary McDonald
Very slow return process. I returned jewelry and am still waiting for refund 9 days later. Called the 800# Customer Service and was put on wait.
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Beverly Lewis
Received excellent assistance while shopping for moms Pandora bracelet...salesman walked me right thru the process..
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Mike NorCal
Awesome Engagement Ring! Awesome Value! Awesome Sales guy Chuck! Bought for $8100 Valued at $13,500!!!
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Kevin Qi
terrible service, i was there for 20mins and none of them even asked me if i need help or not.