Kay Jewelers

Category:	Jewelry Store
Address:	28210 Paseo Drive #160, Wesley Chapel, FL 33543, USA
Phone:	+1 813-994-0602
Site:	stores.kay.com
Rating:	2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 11

Reviews 6

Kelly Elaine

This Kays is awful. Everytime you go there they all act clueless. I have spent thousands of dollars. Couple weeks ago I dropped off some small items. when I called the lady acted like she had no idea what I was talking about. Im thinking to myself "Dont you have a place where orders get out and you could just ask for my name and look?" When I proceed to ask more questions Trish says "I dont know about any replacement plans I have been on vacation for a week". So I was instructed to come back when the manager is there. So now I have to inconvenience myself because they have no one there that knows how to do anything. This Kays has always been awful and I will never go there again after this final experience. She was so rude, unprofessional and laughed when I said I now how to inconvenience myself. Kays is a corporation where you would think they would have professional associates that care about the clients that calls no matter how big or small it is.

Marvet Anderson

Dont buy anything "personalized" they will screw you BIG TIME. You will not be able to return nor will you be able to purchase any warranty. But if you re-size your ring, they will tell you the engraving on your ring will be erased and youll have to pay again for the engraved letters. Ive been bounced around from Customer Service to their Store. They are blaming my poor husband for ordering a personalized ring. HATE THEM!

DeAnn Date

Called in with a simple question, the woman answered with a solid "NO" and I said okay thank you, she hung up on me. Very rude, I will not bring any of my business there.

Ruth Ridge

Didnt put my order in and I paid for the ring

Makayla Wilson

TERRIBLE. Do not purchase from this store.

Junior Peguero

Great service & the best