Category: | Gift Shop |
Address: | 3801 W Lake Mary Blvd #119, Lake Mary, FL 32746, USA |
Phone: | +1 407-833-9393 |
Site: | ediblearrangements.com |
Rating: | 4.1 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM 10AM–3PM |
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Dana Jickell
We ordered an nice fruit arrangement for our daughters to be delivered on Valentines day. The delivery driver called the day of and made arrangements on a time for delivery to ensure someone would be home to accept. As agreed some one was home but the the delivery driver didnt show or call. Needless to say we had to go out and quickly fine something for them. 3 days later while checking my bank statement noticed the charge for the arrangement we never got so I call the store. I explained to the person that answered the phone what happened and what didnt happen and requested a refund. At first she agreed and the she asked me to hold while she talks to her manager. The manager comes on the phone and tells me that he will deliver an arrangement today or give me a store credit. I explained we didnt get the delivery and no longer want it 4 days later. He tells me that his driver did attempt to deliver it but no one was home to accept. This was not true and then he started arguing with me. He said he would call the driver and find out from him what happened. He put me on hold and when he came back he told me that he was issuing me a 100% refund. What a disappointment, Unreliable, Unprofessional and Unacceptable. We will never use them again.
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Constance Moore
My sister had a box of dipped fruit delivered to me for my birthday. I called the store to let them know my chocolate covered bannas were brown in the inside. I spoke with Jack he insisted he was the owner,he yelled and shouted I was lieing. I told him everything in the box was fine,except for the bannas .He insisted I didnt like the bannas,which I loved them they were just slimmy and brown in the inside. I called another store to get the corporate office number,that he said didnt exisit .I called they were really nice and told me the guy that verbally abused me had 72hrs to respond back. This was a horrible birthday experience,all because they gave me bad product.
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David Hubble
I walked in the store a couple of days ago and it was a very nice experience. I will be back to get more fruit from this store. I went to surprise my wife with a nice fruit basket and it was awesome. Thank you.
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Amber Smith
Chocolate-covered strawberries were delivered on Valentines Day on time and were delicious!
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Andy S
Very fresh fruit in the arrangements and in their smoothies!
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Miguel Gonzalez
Great staff great smoothies, and arrangements
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Crystal Harris
Awesome customer service and fresh fruits
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Alexis Sinclair
The address should include the suite #.