Category: | Copy Shop |
Address: | 6000 W Osceola Pkwy, Kissimmee, FL 34746, USA |
Phone: | +1 407-586-9543 |
Site: | local.fedex.com |
Rating: | 2.7 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM |
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Dennis Brannon
I would give no stars if possible. I had one of the worst experiences Ive ever had at any hotel because of this onsite FexEx location. I shipped a package to the hotel ahead of time (via UPS). When I arrived I was told I would need to see the FedEx office in the convention center. I proceeded to the Fed Ex location onsite and was told there would be a $40 fee for me to pick it up myself or $80 fee to deliver it to my room. (I only paid $37 to ship it from SC to FL) The box was rather large and they wouldnt allow me use of their hand truck so I was extorted into paying the $80. Im not sure if there were added fees in retaliation for using their competitor but really felt cheated. The problem I have the entire scenario was I didnt ship the box to Fed Ex. I shipped it to Gaylord Palms so I blame Gaylord for passing the buck on this. I was their guest, not FedExs. I ship a large amount of parcels through FedEx and UPS. Not anymore, UPS exclusively from now on.
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A Private User
FIrst of all, this office is not indicated in any way. You have to know the exact location, find your way inside the multiple Convention Center parkings, then walk into the gigantic Gaylord Palms Convention Center and ask someone for directions to find it. Second, there is no free parking around. If you stay more than 30 mins (and I did, even though it was practically empty) you will have to pay 13USD+tax for parking, which is the full day cost for parking at the Convention Center. If I were you, Id just try the nearby Fedex office on 8701 World Center Dr. Never been there, but I suspect it cant be worse that this.
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Chuck Gilroy
This was the closest FedEx shipping point to our resort. So we shipped our golf clubs home from here. It in a convention center but, easy to get to. It cost a few bucks to park the car since you are using The Gaylords parking area. Then we were charged a “special handling” fee that added $25 fee to each golf bag. So instead off $44 per case it went to $69 per case. I argued and got nowhere with the otherwise polite girl behind the counter. I should have just gone to the office down on 192.
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Judy Coker
The staff was pleasant and accommodating. Very thankful for Sunday drop off! Hours are a definite plus. Downside....located inside Gaylord convention center and hotel which means unless you get someone very sweet youre liable to pay to park ( we did not ) but there was an additional $25.00 handling fee above the cost of shipping because it is considered a convenience for guest of the hotel. Ugh.... Would have driven the extra 3 miles had I known. But still satisfied.
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Walt Kilar
Avoid this location unless you are a guest at Gaylord. If you are not a guest at Gaylord, you pay handling fee (1 dollar per pound, e.g. $50 for 40 to 50 pounds) on top of the regular shipping fee. If you do not exit the Gaylord gatehouse in less than 20 minutes, you pay the $20/ day parking (or some subset of that if you can argue).
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Issam Riziq
Dear FedEx. ... change location or clarify online specially on google map your parking problem. Dear customers.... i recommend you to call them before going there. I havent had any problem there cause i called but for sake of business i think there is something wrong with parking issue.
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Tanya Finch
The location is inside of the Gaylord which is both good and bad. I parked out front and walked through the building to drop off my shipment. It was a beautiful albeit long walk through the atrium. The staff at the FedEx was friendly and helpful.
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Phil Hyde
Like other reviewers, I was astonished to learn that packages shipped here incur an extra handling fee because they are inside a resort. Beware when visiting this location. Otherwise, the service was as expected.
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Jeff Stinson
Expect a $10 "handling" fee on top of the regular shipping rates even on prepaid items. You can park out front by the loading zone for free if you are fast and inconspicuous.
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Drake Dragon
Good service. But outbound fee of $25 and $20 parking if you arnt out in 30 min.
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Marco Pereira
I paid whatever I had to pay but I had good service :)
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Luis Reinaldo Rincon Cordova
Me encanta
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Sang Drako
Behind closed gates. Should be advertised as such.
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Dan Dwyer
Kenny was super helpful when we needed it.