Category: | Office Supply Store |
Address: | 4058 13th St, St Cloud, FL 34769, USA |
Phone: | +1 407-892-2793 |
Site: | storelocator.staples.com |
Rating: | 3 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Tammie Taussig
We bought a computer/printer/programs/service warranties/products yesterday, however when we went to pick it up at least 4 staff members walked by us including the manager, while we sat at the front counter never being acknowledged, not even a hello. The manager who was hanging back packs, Finally comes over and offers assistance. We paid them to set up our new touch screen computer however when we got it home it was not touch screen. I know what your thinking why didnt you know that. Let me explain the floor model was not working, nor are we really knowledgeable about computers. We took our salesmans word. We got it home and it was NOT TOUCH SCREEN. I called the store. The response i got was sorry , i thought it was.... You dont sell someone an automatic car and its really a standard. As pleased as I was originally with our salesman who appeared to be very knowledgeable, I will be returning this product for a full refund. Then taking my business elsewhere. I was very disappointed. My old computer that all the data was taken from, i gave away and now must drive 1hr and 45 one way to pick it up in order to have the data transferred again to the new computer I will be buying tomorrow. This alone is a hassle. My husband and i both seen the salesman actually attempt to utilize the touch the screen when we picked it up and it didnt work. We both just thought it had something to do with settings. As knowledgeable as he appears to be and after setting up and transferring all the data, It is just hard to believe he didnt know it wasnt a touch screen before we left the store... Lesson Learned !!! .
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Josh Moon
Worst Customer service. Staff will lie to your face. Manager docent even know store policies. What a joke. Tried to return a item, takes them 2 seconds to take money out of my bank. But I have been fighting for 2 days for a refund. Definitely not a professional service. I will never go there again.
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N Head
Nice and quiet shopping environment. The staffs are willing to assist in your needs. You can pretty much find basic office needs in here, I do like how they have a machine that can label things and print out custom covers. Best part is, they can refill your printer ink.
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Lindsey Marie
The store is very clean and friendly staff along with great customer service, the facility is an enjoyable shopping environment. The tech manager elek was very knowledgeable and had all the answers regarding computers And tablets to the questions that we had asked .
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Paris France
The worker "Austin" is really adorable and he does this thing where he wiggles his nose like a rabbit and I cant help but go "dawwwww" whenever I think about it. Overall 10/10 would buy a laser printer on his recommendation
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Joseph Oswalt
Never ever order online. I had to buy something twice just to get it once. And they cant even give me the money back for a long time. Terrible service, I am never coming back.
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Charles Richards
Thid Staples has a helpful staff and a clean and organized store. Worth a visit if you are in need of office equipment, caneras, printers, or office furniture.
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B G
Fast print of project on flash drive. Employee was very helpful and friendly. I have no complaints.
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Holly Connors
Printing services always seem to be down. Do not depend on services here EVER.
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Tony Fogleman
This is a very pleasant environment, evidencing a very cooperative staff.
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Generic Hugh Mungus
They have horrible service