OfficeMax

Category:	Office Supply Store
Address:	36415 Euclid Ave, Willoughby, OH 44094, USA
Phone:	+1 440-946-1241
Site:	officedepot.com
Rating:	3.9
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 21

Reviews 18

Jelena Paulic

I went to the Willoughby store with my mother to take advantage of the penny deals. Ive been purchasing school supplies to donate. Everything was fine. The young man that rang me out and then my mother was an awesome young man. Unfortunately i had to experience a situation between an employee (I believe his name is Phil) and a customer. She was there with a child about 12 yrs of age. The boy was in line to make a purchase and she had a separate purchase to make. Phil proceeds to make a scene that they cant purchase these items as there is a limit. She tells him the boy is making his own purchase. Phil keeps arguing out loud with the customer embarrassing her in front of everyone at the register area She tells him that the young boy doea not live with her, Phil keeps arguing. She puts everything down and leaves the store. He kept making comments. I proceeded to tell him that his actions were not right and that he has no idea if the boy lived in her house or not and he had no right to embarass a customer in that manner. Very rude and not acceptable. I left the store. The woman was in the parking lot and drove up to me. She proceeded to tell me that she was a special education teacher and was using her own money to purchase dry erasers for her classroom. I felt so bad for her. I will avoid this store in the future. There are other incidents where the employees were of no assitants. When asked for assistance they were reluctant to assist. Except for the young man that rang up my purchase. He is always willing to assist and is very pleasant. Im not sure if Phil is the manager, but if he is he needs some seriouse customer service skills training.

Matt S

This review could really be about any Office Max. I have the same problems at all of them. There is hardly any help and when you do find it they are often serious and crabby with you. They really dont make an effort to help you and sometimes you know more they do about certain products. While the store to some degree always has stuff in stock, its prices are often higher then if you went to another place like Best Buy. On rare occasions they have a good deal. The atmosphere always feels bleak and cold inside. They should probably look at a more colorful theme for the stores. Only good things are they sometimes have things you cant find anywhere else. Which is the only reason I give it 2 stars.

Brett Ransom

Staff was super friendly. Asked if I needed help. I replied with ill just give you my list and you find it. I was joking but with a real smile the employee said wheres the list lets get going. Great customer service

Jody Marsh-Coleman

Well stocked, clean and spacious store. Very good in stock, very rarely can I not find exactly what I need at a great price! Courteous and attentive staff, who help but dont hover!

Rob RTM PC Repair

Didnt know this place was still open until one day just walking into it and trying. Surprisingly nice and fairly priced stuff.

James Gommel

A little over priced on some items, but overall my experience when visiting Officemax has been good.

John Duka

Moderate prices, friendly atmosphere, easy to shop, knowledgeable service representatives.

Kevin Carpenter

Office supply store told me to order paper rolls online.

Lauren King

Associates were very nice and extremely helpful

rick pliske

Great store,wide product selection,clean