Appliances Depot

Reviews 7

BR

Brooklyn Erdman

Bought a washer and dryer for 375, right when we brought it home and set it up, the dry caught on fire and the washer kept stopping throughout its first cycle and at the end, the water did not drain out. So not only did i waste my money on 2 non working machines, when I called to get someone to come out and fix it, they told me they couldnt do it that day and that they would do it the next day.. called the next day and their saying the same thing. Its unprofessional and would never recommend this place to anyone. I purchased the machines at the one off of merril (not the main store) and the sales man there told me that I would be able to refund with no questions asked, I called the main store up and their telling me that they will only replace it if they cannot fix it. I will take the blame for not getting that in writing.. I wonder how long its going to take them to come out and even LOOK at it . Ridiculous .

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OZ

Ozie Osazuwa

Went there yesterday to look at refrigerators. Was immediately greeted by the owner. He was helpful and knowledgeable. Ran some errands, went back to purchase it and set up delivery. This is where things start to get bad. My wife very plainly states that she has to be at work by noon, the owner inquires about appointments for tomorrow and there are none. We set up a time of 1030am. He says that the fridge would be loaded and ready for delivery by today. (3/4) Needless to say, the fridge wasnt loaded for delivery and they arrived at 1130 (!) My wife had to call multiple times to get someone on the phone. That how it was discovered that the refrigerator hadnt been loaded. Hopefully, my experience will help any potential customer of the aforementioned shop to make their best and most informed decision about where to (and where not to) purchase appliances.

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ST

Stacie Hall

We purchased a refrigerator here everything went well until delivery day rolled around. We asked when we could expect delivery and were told the next day was open we settled on a delivery time and I stressed my need for delivery to be on time as I had to leave for work by a certain time. Delivery day rolls around and twenty minutes after my refrigerator was supposed to be delivered I called and got voice mail so I left a message, twenty minutes after I called again was placed on hold and told that they were loading the item right now and would arrive in 10 minutes. Needles to say I wasnt able to leave for work on time. I would have rated higher had they been professional enough to give me a courtesy call and let me know they were running late so that I could ask for a rescheduled delivery time.

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AA

aaron lovitt

Damage furniture when delivered had to help get it off the truck because they only sent one that guy so I paid for delivery that I had to help do went back to the store complained about it and they wrote me a $65 check for the delivery fee that bounce in my account and now the owner manager is never at the store I suggest you not do business with these people its horrible

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RO

Rosa Monroe

Just got a washer and dryer from them on their financing program. They seemed very courteous and delivered promptly. They helped me to find the right item at the right price.... No complaints at all Polite people i had a great time talking with them during the initial processing time. Thank you im a happy customer

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WI

William Rodriguez

Great customer service and great place to work!

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JA

Jacqueline Arias

Huge selection and owner will work with you.

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