Auto Haus of Fort Myers

Reviews 4

ME

Megan Castle

There are no words to describe how much I LOVE this company. Since they have a really successful mechanical shop, I felt confident knowing that all of their cars were not only hand chosen by the owners, based on their unique, premium style, but that every car is running perfectly. I must admit, I was not exactly sure what I wanted when I went into Auto Haus, and needed some time to ask questions, sit in several cars, test drive several cars, consult my advisors, and sleep on it, and then repeat the process. Im very emotional about making large financial decisions, and needed to know that I was in safe, gentle hands, and would give me the best deal around. The staff at Auto Haus were incredibly patient and kind. DJ, the 21 year-old auto genius, knew just about every pro and con to every make of vehicle, not just on the lot, but on the entire market, and after doing my own research, everything he said was rock solid. I cannot say enough great things about DJ and hope he is rewarded for his honest and thorough work, and for going out of his way for me, because I have been greatly rewarded with the PERFECT car for me. They helped me drop off my old car at another place, and gave me rides to and from the shop to accommodate my purchase. Michael, the owner, felt like a family member in the way he carefully made recommendations as to how to keep within my budget, while still getting the best car for my kids and I. There was no haggling, none of that back and forth with paperwork business that happens in so many car dealerships; I told them my needs and my budget and they worked to get me the best car. When I asked to compare specs with other cars I had seen online, and check the Kelly BB, he offered me his computer and helped point out things I should look for to be careful--like a protective brother. DJ was also able to get me an unbelievable deal on an extended warranty so I can now be COMPLETELY confident. I was able to speak with one of the mechanics who had inspected my car, Mike, who let me know the history and solidity of the car, and Brett, another sales associate, gave me a tutorial on every single switch and button in the car, so I could drive away knowing what I had--then filled the gas tank. I cannot imagine having a better experience getting a car, and if I ever need to upgrade (which I dont see happening any time soon, as I LOOOOOOOVE my car, I will always come back to Auto Haus, and for my oil changes and maintenance checks, because service does not get any better than this. If I could give them more than 5 stars, I would.

---

JE

Jeff Wright

The dealership was advertising an F-150. Although I live in St. Petersburg, which is 2 hrs away, the dealership had excellent reviews so I thought it was worth the drive. I arrived at the dealership who had the truck ready for me to take on a test drive. My first hint of a potential problem was the fact the online pics of the truck did not show the hood, which was heavily oxidized. Regardless, I took the truck on a test drive. It was immediately apparent something was wrong with the truck because it was running very rough. They had assured me it had been through their service dept so 1) their service dept did a poor job or 2) there was something seriously wrong with the truck they did not want to repair. I spoke with one of the owners after the test drive who said he was embarrassed the truck was not running properly and that he would have his service dept check it out again. I couldnt wait so we agreed he would call me after. As promised, Tom (an owner ) called and said the truck just needed new plugs and coils and was now running well. He said he was going to drive the truck home that evening to make sure it was running well and he would call me in the morning to confirm at which time I could decide if I wanted to take the truck for another test drive. I never received a call this morning so I called and asked for Tom. Tom wasnt available and the gentleman I spoke with told me the truck had been sold. This was extremely frustrating because I had been told by an owner that I would have an opportunity to test drive the truck again after it had been repaired to decide if I wanted to by the truck. Not only did Tom not follow through on his commitment, but he didnt even have the courtesy to call me prior to selling it to someone else. Or call me, as promised, this morning even if only to tell me it had been sold. I realize I didnt put a deposit on the truck, but that was not our agreement. As a courtesy, Tom agreed to hold the truck considering I had driven 2 hrs the day before. Extremely disappointed people dont honor their word.

---

I

I Like Pedals.

I had been in contact with Auto Haus over the course of 6 months in 2012. Their team has always been extremely professional and forthcoming with information about the vehicles Ive asked about. Ive bought 4 cars in the past 15 years, and I have never dealt with a more professional team I originally inquired about a 2003 Nissan 350z Coupe in May of 2012. That car didnt work out due to the model year and financing, but I asked Tom to keep me in mind for the right fit. In November of 2012 - Tom called me about a 2005 350z Roadster, remembering my past inquiries and what I was looking for. He invited me to stop by and I bought the car later that week. I got a great deal on that car and it was my daily driver for around 3 years. It ran beautifully and I really appreciate the care that went into the vehicle maintenance and financing as well. This year, in 2015, another vehicle on their website caught my eye, a 2011 BMW diesel. Low miles, beautiful condition. Yet again, the team over-delivered, and provided great service. I got another great deal, and I was in and out the day of purchase in just a bout 3 hours (awesome compared to buying at some other dealerships). The car is still under manufacturers warrantee, but when that runs out, I will definitely be taking it to AutoHaus to have them service it. One thing I really like about AutoHaus, and why I returned for a second vehicle, is they do not have a "good cop bad cop" routine like many dealerships, a la "Let me go check with my manager on that". AutoHaus does things differently. They offer you a great deal the first time, and theyre very forthcoming with any information about the vehicle. Very low pressure and very professional approach to car sales.

---

RU

Russell Azrak

I purchased a Porsche Boxster 6 months ago that turned out to be everything (and more) Mike and Tim and their listing on the internet said it was. I was apprehensive when buying the car from an independent dealer. I am finally posting my experiences because the Porsche is great and I have had no issues with it or the way I was treated. Mike is selective in his inventory purchases and they do go over each car and make repairs if needed. After owning the car for 5 months I finally had an inspection and requested service at a local well known Porsche shop who confirmed the quality of the car. They thoroughly checked my Porsche and the usual service issue areas on my car and stated that It needed nothing at present but I requested an oil change to Mobil 1 anyway. I am set for another 5K miles. Mike and Tim were honest and refreshingly straightforward in the sales process. I would buy another car from them again and recommend them to anyone wishing to buy the best of something different.

---

---