RightWay Auto Sales

Reviews 6

AL

Alexis DeJesus

"If you can get approved at a real dealership, go there" -Andrew Moore from A&D Automotive. If you have bought a car from Rightway then you know who he is. Yes, Rightway can get you in a car the same day, especially Robert. But once you leave the lot youre on your own. I got a hit on my credit for an overdue payment because Rightway took almost two months to pay off the Kia they bought from me. Then I go to get my plates and I still have no title from Rightway. I called and called and Travis swears he sent it to my house weeks ago so Ill just have to go buy one myself. Robert calls the next day to tell me that they have my title and will mail it out that day. Mind you this is after I had to run around to get things taken care of myself because the temporary tag expired the next day. My new Jeep from Rightway never got detailed, it had stains in the seat and nail polish on the doors. Travis promised to get it done so I take the Jeep back to them. When its returned to me it is lathered in armoral but the stains and nail polish are still there. Travis says "I found a new detail place, give me a week to get everything set up and Ill have it done correctly" I never heard from him, which I have found to be very common on his part. Fast forward to 8 months later, my windshield wipers stopped working. So I take it to A&D and they "fix" the problem. 4 days and a headache later I got get my car and before I even leave it still doesnt work and they charge me for parts that the warranty company covers. On top of all of that they try to tell me that the TIPM module is the problem. THREE WEEKS LATER (and still no windshield wipers) when Andrew comes back from vacation I am told that this part isnt covered under warranty. Mind you this part is what controls the entire electrical system in my car and itll cost around $600. Again I called Rightway and Travis is going to see what he can do. 5 days later when I dont hear from him, I call only to be told its not going to be covered, sorry about your luck. We can take the part out of a car on our lot and see if it works and Ill call to let you know. A week later I take my Jeep to Chrysler. I am told that its the part that A&D replaced. They put in a used part and did it wrong, therefore its still not working. Im not sure what the issue is with Rightway and their associates but this place is bad all the way around. Like Andrew said if you can get a car through a REAL dealership that respects and helps their customers, please do that instead. This place is a MESS!

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Chelsey Struggs

I read good reviews about this car lot, so I decided to stop by. I am a temp and they were willing to work with me as long as I was on my assignment for three months (which is good because most places wont even accept that). After being there for four hours, I got "approved" for a vehicle, but I didnt have insurance. My down deposit was $300 and the woman told me if I use some of the deposit to get my insurance, they will let me drive off that day, as long as I pay the rest of the deposit before the 45 day tags expired. Great deal right? WRONG. Not even two weeks later I get a very threatening voicemail from the manager stating I "drove off the property without paying and if I dont come to his shop immediately he was calling the police and filing charges against me"! I ended up rushing there after work and explained to the man that his sales rep told me I was ok to drive off with part of the deposit down, and that I was given the OK to do so by him (the manager). The sales rep apparently told the boss that I said i was "coming right back" with the money and never did. I just said screw it and paid the remainder right then an there (over drafted me but whatever). A week later I get a call from the manager stating my auto loan was declined because of a garnishment I have from school (i mentioned this to the sales rep when I first arrived to get a car and she said I still got approved off of it. LIED) THEN after I signed up for insurance while I was there, turns out the sales rep LIED on my progressive application stating I had insurance before which is how I got my low insurance rate and I had to battle with the insurance company to avoid any fraud charges! Long story short (not really) I got my money back from the dealership and never looked back. Worst experience

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Brittany Berry

I been looking for a car for awhile now and went online to right way because I saw the commercial so many times. so I felt out the online information and made and appointment to come in to see what I can get. I work up and started thinking to myself dont go because they going to say the same thing other car dealers say I need a cosigher and theres nothing left to do. but I got up and came in look around and started the process and as were in the middle of giving the information and Im told I was approved and no cosighner and walked out driving in a 2009 car. Right Way is a great place to come if your looking to get into a new car. Anthony Rollison is AWESOME come to him if your looking for a new car.

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YV

Yv Williams

Congratulations Hope and Jamar on your new Caravan!!! Happy Birthday Jamar!!! Well I see Brian wasnt paying attention his name is JaMar but anywho thank you for doing for me what others in the business couldnt or wouldnt do even after being sick you came in and gave me a call and you laid it all out for me too see and understand thank you even though I dont have the bells and whisles I DO HAVE A 2012 !!!!!!!! but when I come back in a few years I will not only have the bells and whisles I will have the Charms as well and when I say the others you know who you are hint hint once again thanks you ps I have a lady coming to see you soon she will give my name

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BI

Billie Busch

Absolutely loved it. I went in down hearted because there were really nice card on the lot so I refused to be excited, but Robert keep all of our spirits up ams prayed and crossed our fingers and him and Maria made it happen for me. Robert was wonderful and the longest part of the wait was signing the paperwork. These guys are the real deal. I have been trying to establish my credit for years and have been denied, and I left out with a 2012 Toyata Camery and I love it. Thank you b so much guys

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Shateema Terry

I had such a good experience here. The salesmen Shad is good at what he do he helped me pick a excellent car with in my budget. I was having trouble getting a good quote on insurance for the car and he let me take the car home over night to do whatever I needed to do. The next morning I came in he had done some research for me and found me a wonderful quote and right in my budget for me. I recommend everyone to go to him for a new car, hes good at what he do and he works within you budget.

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