Barrier Island Pet Supply
| Category: | Pet Supply Store |
| Address: | 299 W Cocoa Beach Causeway, Cocoa Beach, FL 32931, USA |
| Phone: | +1 321-783-3200 |
| Rating: | 3.9 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–5PM |
Location
Photos 1
Reviews 7
M
M Goebel
I have shopped at BIPS since before their grand opening and have been disappointed more than a few times. The staff are generally friendly but dont always have answers to your questions. Their location is perfect being the only pet store on the island so they can charge what they want, but there are perks like other pet stores like buy ten bags and get one free. If I NEED something I will buy from them but I normally wait till I drive to Merritt Island and save money (or if it is a holistic food I will buy from Sunseed two minutes up the road). They will "special" order some things for you but will not tell you how long it will take ( I waited almost three months for a collar and leash set). Most of their dog clothes are just wife-beaters that a customer sewed some ruffles on and are priced way up, you get maybe one hard wear out of them and they literally come apart at the seams. My dogs are trained ratters and went crazy chasing a rat(s) last time I was in there so I have to leave them at home now. There are dust bunnies in the corners, and the floors over all are gross. I walk my dogs in the neighborhood behind the store and the trash behind the place is an eye sore. If you purchase ANY fish from there check the entire tank for Ick and ask when their last outbreak was. Dont believe them if the say they wont catch it from a fish in the tank next to them, all the water goes through the same filtration system. I unfortunately did not do my research before hand and purchased a Cory cat that infected my tank killing two large angles and a few tetras before I could treat. I used to take my dogs to be groomed there and the groomer Beth does a fantastic job. She even does Anal Glands! I have never worked there, am not being malicious or "cyber bullying" I shop there and just have not always been 100% satisfied. My animals: 2 Westies, 55 Planted Freshwater, 55 Predator Saltwater, and a Cockatiel
AU
Autumn Fall
OMG I went to buy cat litter there and it was $10 dollars more than Pet Supermarket. I didnt know it at the time, but I got screwed. People are generally nice, but the place is a dump. They are multiple bugs everywhere. Roaches swarm, rats roam, crikets jumping, and algea in all the tanks. I walked around the corner and trash is overloaded and some ugly blue stuff (looks like fish tanks) is drooping over the side fence. Although, the staff seem truely helpful, the lack of cleanliness is shown throughout the store. Empty cages full of old whatever with little natty things biting, crickets jumping(they were in the restroom) and dead, along with foot-long roaches, That was a scary site. There were fish tanks with floating dead fish or half eaten by the big fish. Very EWWWW. Im surprised the health department hasnt shut them down. Giving them the benefit of the doubt, I bought a bag of dog food. There were holes eaten through and rat contents imbeded in the bag. Double EWWWWW. I cant keep it inside anymore. The trash, rodents(even saw a dead rat in snake feeder), roaches, and these flying whatevers that bite me, should be told to everyone. This place needs a make over before the rodents do a takeover--NO PUN INTENDED. Reconsider before you bring something home that could kill your loved ones(lizard, snake, fish, whatever)!!!!!! I will NEVER buy from them ever again!
KR
Kristen Barton
I went to purchase a hampster cage and was very disapointed to see that they were PRICE GOUGING! They were charging $75.00 for the same EXACT cage I saw at PetSmart the day before, which was priced regularly $39.99 on sale for $29.99. When I asked the owner if they would price match, she first said she would, until she saw the advertisement herself. Then she rudely carried on how she would be a stupid business woman to even come close to that price and the best she could do was $65.00! VERY UNPROFESSIONAL!!! The consumer doesnt care why the owners arent smart enough to purchase their products at a better wholesale price! One more thing...they only had ONE cage, no choices and the box was so filthy it looked like it has been on the shelf for a decade! Save yourself the fustration and make the drive to Merritt Island or Melbourne.
JE
Jere Cohan
Whoever is writing the bad reviews is really just doing a smear campaign. First of all...Hooray for small business! Rob and Suzanne are good people that deserve success. I only met them when they opened but they very nice and always helpful. The store carries a diverse selection of the best brands of pet food available and my critters are spoiled for it. Beth is the groomer there and she has been taking care of our dog since before Barrier Island Pet Supply opened. I get all my aquatic supplies from Rob. It is true that his salt water tank doesnt have many fish in it but thats because it is a predator tank not a reef. He places custom orders for my aquaria needs and can beat anyones price hands down. My Critters: 5yo Boxer, 4yo Yorky, 2 Kats, 1 75gal Marine Aquarium, 1 55gal African Cichlid tank, 1 150gal Koi Pond
KA
Katie Bell
Due to a recent illness, my cats have been switched to a grain free, novel protein diet. Ive visited a few of the other locally owned pet stores in the county to check out the selection and today I drove quite a distance to see what Barrier Island Pet Supply had in stock. I was very disappointed by their limited selection of novel protein and limited ingredient cat foods. They have only one very small section of canned cat food. I understand that it is a small family owned operation... but I was hoping for a little more selection. I was told that they could special order anything I was looking for, but since we are just trying one or two cans of each type at a time, that would not be feasible for us. I guess Ill keep looking
HE
Heather Hardcastle
We have purchased dog and cat food from this store since it opened. We love getting the 10th bag of dog food free which makes the overall cost the same as if I paid the gas to go up to Merritt Island to buy the food at a slightly cheaper price. Our dog had skin sensitivity issues with shampoos, and the owner helped us sort out which shampoos to use. We use the groomers too, and have always been pleased. We have also purchased a beta fish and hermit crabs from them. They helped us determine the correct filter for the tank we had. The price of the filter was slightly higher than the online or chain store price, but the advice was worth paying a few dollars extra. Im glad the store is local!
HA
Hanna Leery
This place is a DISASTER! Their animals are infested with mites to the point employees and customers leave with ugly red bug bites. There are HUGE rats that roam freely ( I hope that escaped from their feeders). Reptiles randomly get out and are not seen for months. The owners often argue and randomly close the store for hours at a time and the place is filthy. I understand sales and mark up but their dog and cat food prices are ridiculous! The last time I was there they had found a ROACH NEST in their ceiling and I vowed never to go back. EW! Their only saving grace is their grooming. Reasonably priced, Fast, Friendly, and the results are Great!