Category: | SCUBA Instructor |
Address: | 124 Edwards Ave, Brandon, FL 33510, USA |
Phone: | +1 813-684-0122 |
Site: | woodsandwaterosc.com |
Rating: | 4.6 |
Working: | 12–7PM 12–7PM 12–7PM 12–7PM 12–7PM 10:30AM–6PM Closed |
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Aaron Stevens
I feel compelled to share the terrible encounter my wife had today at this store, and to a lesser extend, ensure all understand their non-standard return policy. My wife took our kids into the store to purchase a few items for Boy Scouts. As kids do, they ended up touching items in the store...specifically during the time my wife was signing the credit card slip. While she was signing, the salesman told my wife that our kids were touching stuff and were about to get yelled at. Before she had the opportunity to react, he felt it appropriate--as a stranger--to address my 8 year old son by sternly telling him that whatever he was touching was not a toy and he was being disrespectful by touching it. This, in itself, is not what really offended us--although I cant necessarily agree that it was appropriate. It was his follow-on comment after my wife sternly addressed the wrongdoings of them touching something with our kids and apologizing to the salesman stating that she was very sorry and kids shouldnt act like that, that he further felt that he should say, "No, they shouldnt." This service is unacceptable, and if my wife wouldve let me, I wouldve went in and had a face-to-face with this gentlemen. Instead, were leaving reviews and sharing with all the Boy scout and Cub scout packs (and camping/scuba buddies) that we can that this is not a family friendly store. Lesson learned...we wont go in there for Cub scout items...nor all the scuba stuff Ill be needing as Im starting scuba. On a side note, all should understand that the return policy is--in general--there are no returns. In the rare case they take something back, you only get store credit. Of course, this is contrary to most stores these days that allow you to return unused, in new condition items within a certain period of time with a receipt for a full refund. Go elsewhere. Cheers!
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Katie Murray
Woods & Water was the first dive shop we went into looking to purchase gear (BCD, regulator, etc.). After leaving to visiting a couple more shops in the area to see what was out there, I found that Woods & Water had the best gear, at a great price, and with staff I was happy to give my business to. Eddie was friendly, thorough, knowledgable, and patient as we asked MANY questions throughout the process. Im looking forward to going on dives with this shop in the future! Thank you to Eddie for all your help!
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Clint Mathis
Extremely loyal, hardworking, and humorous characters for sure. They helped me get my SCUBA certification. Very nice selection of items within the store, great products, and super friendly staff. If youre wanting to become certified you cannot go wrong with Woods and Water Outdoors!
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zaq berridge
I learned how to scuba dive here, they were very helpful and respectful . I appreciate all of the effort from the staff whenever I go in. Definitely recommend this great group of people for anyone looking to learn how to breath under the water !
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Michael Adam
Best scuba shop around. I had my first experience with Woods N Water in 1995 and still continue to go there for all my scuba needs. Knowledgeable (over 2 generations) and friendly staff that is willing to go above and beyond to accommodate you.
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A Private User
They were very friendly and helpful. They have alot of information about SCUBA diving as well as scout information. I loved that the only faces I see are family and they are always smiling!
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Jessica Gregoire
Pretty friendly and helpful.
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A Private User
really Good Service