Category: | Outdoor Sports Store |
Address: | 18030 Bagley Rd, Middleburg Heights, OH 44130, USA |
Phone: | +1 440-243-9400 |
Site: | finfeatherfur.com |
Rating: | 4.5 |
Working: | Closed 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–5PM |
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David Duell
This was my first time at this location in Middleburg Heights, OH. I have been to another in Pennsylvania. There is a wide selection of hunting and fishing gear at this location. It seemed that a lot of people were looking at and purchasing firearms and/or ammunition. I brought my friends son during midweek; it was not busy in the store. We came to get an opinion about maintenance on an old bow. The service was friendly, but I was not impressed with how they handled customers waiting to be helped in the archery department; they were partial to previous customers and seemed to be understaffed in this department. Upon arrival, were first in line; 2 other men arrived soon after our arrival. These men both were seeking bow and crossbow string maintenance and were helped before us. The one gentlemen was helped by Scott and the other by the technician that eventually helped us. We ended up waiting at least another 20 minutes. Eventually, we were helped by a young man; he gave us very helpful advice. This took about 5 minutes. I would recommend to figure out a numbering system and a way to triage the needs of your customers in this department. Thank you for the helpful advice and direction on purchasing a bow. My friends son loved being at the store; he is really excited about hunting!
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Steve Ooooo McQueen
I went to the Middleburg hts location looking for accessories for a particular firearm. I approached the gun counter and was approached by a rather cocky individual and asked if he can help me with something. I then told him i was looking for parts or accessories for a Bulgarian makarov and before i even finished the sentence his immediate response and cutting me off was no. I asked if the sold magazines or grips or holsters he than said what is that a ak with a very smug attitude. I said no its a handgun his reply was no without even looking or attempting to help. I asked if they sold 9x18 makarov ammo and again the immediate response was if we did it would be behind you. No help no customer courtesy and rather poor attitude. I use to goto to the Ashland ohio location alot. I might have to do that again...
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Shaun Moizuk
Simply put, they have some of the best customer service around. Their selection is more than sufficient, with many different firearm and ammunition manufacturers, and their prices are more than fair. Those working in the firearms section are all knowledgeable about the guns they are selling. I never got any of the negative gun store attitude from ANY of the employees here. I would highly recommend this location to anyone looking to purchase a firearm from their very first up to those who are seeking more specific items. I plan on purchasing all my future supplies from this store.
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Seijitsu Shin Do Kan Kyokai
I have bought 2 firearms from this company and quite a bit of ammo .45ACP, and .380ACP. I had a small issue with the latest firearm I purchased so I called and they were very helpful and solved the problem quickly. Pricing on their firearms are some of the best that I have seen and they have a great selection of handguns, rifles and shotguns. Ammo is hit and miss on whether the price is good but usually have what you are looking for regardless. Anymore you would not expect service out of a large store like you would get in a small mom and pop store but not here the staff is great.
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Duane Cribley
Purchased my first firearm at this location. Had to wait for a counter person to help me because they were very busy assisting other customers with their purchases. I liked the one-on-one service from the counter to the cash register. All the associates were very pleasant and willing to answer all of my questions. Currently considering purchasing another firearm and ammunition and this is my first choice in quality, quantity, fair prices, and exemplery customer service. I would reccomend this location to all of my military friends and family.
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Michael Kovacocy
Doug and Patrick in the fishing department are extremely knowledgeable and very personable professionals. I enjoy speaking with them about fishing, etc. and they have proven very, very helpful in improving my fishing results. The prices are reasonable and the service first rate. Highly recommended...Also, the saleswoman in the shoe/boot department is a really nice and helpful person. Have bought some items in that department and she has been a pleasure to deal with and the items she recommended have worked wonderfully.
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Kevin New
The staff is the only thing about this store that I like. They have an awful selection of holsters and even though ammo is becoming more readily available theyre still ridiculously over priced. Everywhere else around here has much lower prices. Use them as a last resort. *edit* I did shop around for my firearm and the prices on the actual pistol was definitely better than most, for a few dollars more at Stonewall you get a "free" hour of range time, and their ammo is far cheaper. The staff just blows.
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Lauren Slys
Most expensive place in town for ammo not sure where these other people are shopping but they are about 15-20% higher then any other retailers and have poor selection as well as a sales staff that doesnt know where anything is some of their sale items are reasonably priced as well as a few used guns but other then that No good prices to speak of. i can safely say I will not be returning anytime soon unless they are having a going out of bussiness sale
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Lou Rifici
I enjoy browsing in this store: friendly staff, lots of choices, and good prices. When I was having a problem locating a fast selling "item," they had it in stock and at a lower price than the "foremost outfitters" store outside of Columbus. When I called them about the item, salesperson Norm offered to hold it to give me time to get there before it sold out...again. Thanks to all. Glad to have a store like this in the Cleveland area.
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Roger Tayfel
I recently purchased a gun safe here, in the past I have purchased a couple guns ammoand, loading supplies and the like, every interaction has been great. Super helpful knowledgeable staff that know the products they are selling very well and are able to make valuable suggestions even if it doesnt mean more money for them, they really are good people here and act as if they are all family. Love this place.
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Chris Novick
They have a great dedicated archery department, very friendly staff all around. I bought a bow here earlier this year, and they took the time to get it set up for me and answered any and all questions I had (very new to archery). Their ammo section can be a little hard to navigate, but thats not an easy problem to solve. I go here regularly for everything archery related and for targets/ammo in a pinch.
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Daniel Thiel
This was the best experience I have had at a hunting store. I took a muzzle loader in with a problem and they knew everything about it and how to solve the problem. The prices were very reasonable. And best thing of all they had a gun in stock that I have been looking for for about 4 years. Bonus- they had ammo that I have not been able to get for 8 months anywhere else.
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Dean Hetzel
Went during busy time so bit of a wait. Gentleman that helped me out was great. Didnt have what I wanted but was able to get it ordered for me. Really nice, professional and patient with my daughter and I. Just had went to Gabellas where they were anything but patient or helpful! Definitely will return as well as recommend.