AlphaGraphics East Tampa-Brandon

Reviews 5

CH

Chris Glavich

Now Im not one for a bad review or to make a place out to be bad but its not the best place in my opinion to have photography printed out. Ive dealt with some amazing places for the same price and some crummy places that were expensive. When I first walked in a woman helped me out in which she had no knowledge of products, prices etc. When I asked for price sheets, sample photos, etc she looked completely clueless and informed me that there were none. The owner/manager came over and found them. To be fair she couldve been new, no big deal. Second, they have a sign stating they dont do reprints and arent responsible for any mistakes what so ever, luckily I spoke with them about that and arranged to come see the print before they mount it on the foam board. When I went to approve the photo it had raised spots in certain areas and a noticeable white spec taken out of the image which I noticed and the manager tried to shrug off. Saying it wasnt his fault and the printer paper is sometimes dusty and prints the image over the dust causing it to fall off when its finished. WELLL thats a responsibility as a business owner to wipe the paper before you print and shouldnt have even considered leaving it up to me to decide. A mistake is a mistake, hoping someone doesnt notice is not good. None the less they printed me another. Next they dont have an option for any hardware to mount it. Not a huge deal but a lot of other places less expensive and higher quality than this provides free mounting hardware and excellent customer service. Overall its an ok place but dont expect exceptional service (which I believe is needed in a business where individuals take their work serious)

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Jeanie G.

Disgusted at how this company has decided to do business. Placed an order thinking that I was talking to the same company that I have always dealt with. After weeks of not delivering I discovered that the people that I was talking to was in a town 45 minutes away and they were pretending to be the folks that I always dealt with. Luckily I was able to get intouch with the guys at Unlimited DPI (the actual people that I used to deal with) and cancelled the order with these impostors. I just cannot believe the level that some people will stoop to, just to try to make a buck.

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David S

Ever since Mallory left the place seems to be having issues, from what I was told the owner is not the easiest person to deal with. Hopefully the employees find better situations moving forward. I am going to Allegra right around the corner on Falkenburg now, much better service.

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Michael Sackett

My confidence in this place is starting to decline. First project was 24 hours late, and the person assisting me could not comprehend the scope of my current project. Additionally, I attempted to call numerous times throughout the day and the phone immediately went to voicemail.

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A Private User

They got my large format job done on time and it looks great... They do about anything you could need when it comes to print services.

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