The Fix - Mobile Phone & Tablet Repair

Category:	Phone Repair Service
Address:	1500 New Britain Ave, West Hartford, CT 06110, USA
Phone:	+1 860-357-8497
Site:	thefixsolutions.com
Rating:	4.6
Working:	10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–6PM

Location

Photos 44

Reviews 30

Veronica Rodriguez

Went 3 weeks ago to get my iPhone 7 screen fixed. The employee was fast at fixing it..took less than an hour. Once I got home I noticed the screen looked funny. Brightness was off, pictures looked super pixelated. It felt as if I had a privacy protecting screen on my phone...but I didnt. Took my phone back in that same day, and the same employee who worked on the phone stated he didnt have the right LED screen and told me to come back. Came back 2 weeks later due to vacation to see if they could resolve the issue. They put in a new screen but Im still having the same issue. Dont see any differences, and sometimes have to push really hard on the screen to open some apps. I appreciate the free screen protector, and the case they gave me, but I wish they would of told me about how the clarity of the phone would be after. I seriously regret coming here, and wouldnt recommend this place to anyone. (Unless youre buying a cover.) I learned my lesson. Never again.

Karen Caturano

The Fix-Bill is amazing. Apple couldnt help me. I had a swollen battery which also damaged the screen (not cracked) where I could not see anything or do anything. Apple gave me a place in CA to contact. Bill took one look at it, said he could fix it in 25 mins for a very low price. If he replaced the battery and screen, and it did not work, he would not charge me. I left it in his hands. Came back 45 mins later and he was patiently waiting. I guess he fixed it real quick. IT WORKED. Cant tell you how happy I was to be able to access my contacts and Pictures. Thank you Bill

Caitlin Daly

Dont bother with these people. Replaced my screen with some defective glass that literally webbed/cracked between my fingers as I was holding it. Had this fixed yesterday. Paid $150 for this crappy glass. Guy changed out my home button without warning so that he took my touch id button and gave me some old version. Upon return, he said "Theres nothing I can do." Go to apple or DIY. These guys are just charging obscene prices for a $15 dollar service and are stealing your parts in the process. *from vendor stand by h&m in westfarms

Brian Perrella

My phone would not charge. It completely died and I made an appointment with apple and Verizon. Both recommended a new phone. Had The Fix do a screen replacement and other repairs in the past so stopped in. The Fix Owner took the phone for 20 min, opened the phone to check the battery, cleaned charging port and was able to charge it right up. Bad connection in the port, full of lint and debris. He refused to take any money which was extremely generous. Amazing store and owners!

Marc Crayton

If you are having issues with your phone or tablet, this is the place to go. I couldnt get any charging cables to stay securely in my iphone 6, within 5 minutes, my iphone was all set. Best phone repair shop, they were very friendly, understanding, and super fast. Prices were outstanding and the staff were very knowledgeable. Hopefully I wont have any more issues with my iphone, but if I do or if someone I know has issues, this is the place I will refer them to.

Justin Vega

Awful. They made me pay 20 dollars extra( originally 95$) for a screen protector only for my screen to break AGAIN from a one foot drop onto shag carpet. Screens were built to break again. Plus they have a no exchange or refund policy. DONT GO HERE. Never going back and I suggest you dont either. Pick a kiosk and so there

Mary Millican

Car ran over my phone. Thought it was all over, but NO!! The Fix to the rescue. 45 minutes and I was on my way. Got home, camera didnt work, I mean come on folks I thought NONE If it would ever work again. Back to THE FIX and voila! Ready for vacation! Go to THE FIX and never buy a new phone again!!

Debbie Luzietti

I was really pleased with my experience here. I needed my screen replaced for my Samsung Galaxy Edge 7. This is a difficult screen to find parts for & many shops wont fix the screen all together. They took care of my phone within a day. The service here is quick, honest & reliable.

kamila arroyo

If I could give them more stars, I would. Best phone repair shop, they were very friendly, understanding, and super fast. Their prices were great, and the staff were very knowledgeable. I will continue coming back here. Best store and staff ever.

Ikat HouseUSA

I fixed my phone and my husband phone here, we had wonderful service. And u know we gonna keep coming here! Highly recommending this store, they can find quick and high quality solution on any problems that u have with your phone/tablet!

Violetta Laureano

I brought my stepson in to my pick up his phone and they were so nice even fixed my phone and replaced screen within 15 minutes and changed my home button at no extra cost because it wasnt working

Lupe Rodriguez

Just left the store and the guy is super nice he works with you and the prices to repair your screens are WAY cheaper than the Apple Store!! Thank you for the case and for fixing my screen

Adham Hamza

The fix new store in front of the mobile we just open this store for us! Thats grate place with plenty cases and good service, we fixed our phone there and like it so far. Good job guys!

Alexis Gilda

Excellent service, Fast repair and Quality parts.. Thank u guys! Definitely the best place to fix your phone, took only 20 min. I was in and out with a phone that looked brand new!

Masud Sharifov

Thank u guys u made my day! Fixed my phone in 25 minutes! Fast good quality of screens and planty amazing phone covers! And guys u have best servise!! Thank u a lot!

Bash Flores

Bill gave me great service, there prices are really good. My phone looks brand new. I definelty reccomend this store to anyone who has problems with there phone.

Karyl Bulmer

Fixed my really cracked phone and even gave me a discounted price on a screen protecter. Much cheaper than stores like Apple, Sprint, Verizon, etc.

Rico Suave

People was every nice helpful, great price, took only 15 minutes. Phone worked like brand new again so happy with the service

Aidan McCusker

Great customer service and very knowledgable about all types of repairs. Repairs dont take to much time and are efficient.

Kamilla Molina

Knowledgeable staff, quick service, affordable cost. Had my screen repaired while I was shopping in the mall.

Ufuk Meral

Perfect customer service. They fixed my phone in 20 minutes successfully. Also I bought a very nice case.

Jay Cole

Very sufficient Very Polite And On Point I Respect Them And Recommand Anyone And Everyone To Come Here