Category: | Cell Phone Store |
Address: | 3140 Berlin Turnpike, Newington, CT 06111, USA |
Phone: | +1 860-666-9019 |
Site: | verizonwireless.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Mary-Anne Gorey
I had the worst experience. I was sold a post paid contract that isnt compatible with my phone. 1.5 hours it took for them to realize why it wouldnt work. Then they informed me that there is a promotion where if I trade in the phone I have I it will take $200 off a iPhone 6. I said I would do that as long as I can pay cash for it, they informed me that was fine. After spending 2 hours there I didnt have time to buy a new phone so I said I would come back tomorrow. Went back the next day to be informed that the promotion is only applicable if paid monthly. Annoying but I agreed to that. Sat down with the advisor and then he realizes that my phone (iPhone 5) was not in the promotion for trade in. At that point I was furious. I asked them to cancel the contract and I would never go with Verizon again. I was lied to, miss sold a contract and had my time completely wasted. And after all that I get a bill for $89 a few days later for a contract I couldnt even use!!! Rang Verizon to get this reversed. Another 30 minutes of my time. Went to T-Mobile, they provided me with a compatible sim in a quarter of the time!!! Absolutely furious with this experience and will not be recommending to anyone.
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Jean Paul
Just like every other Verizon store, they are not very helpful. Always tell you to call customer service. The only thing they can do is to sell you products and services but forget about anything else.
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Dawn Lloyd
The employees are great. Verizon has gone away from being affordable to being ridiculously expensive and not for the consumer
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Ronald Kokofsky
Staff is friendly and knowledgeable. Do not try to push extras on you but will answer all your questions
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Frances Jacob
Great customer service. The GM was awesome. Thank you for saving my weekend by keeping me connected.
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Richard Bailey
Savior was awesome. Very knowledgeable. Walked me through everything I needed for my new device.
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Katie Robinson
Very helpful. Staff drove to another location to get me a pixel because they were out of stock
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Will Corcoran
Always helpful and very good at taking my money. Have never walked out dis-satisfied
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James Furness
Theres never been a line when Ive been here, and its a brand new store.
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Brandon Spada
Service may be slow on certain days, but overall decent service.
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Ronald Oakley
They have excellent service and I am always pleased with them
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Pole Control Studios
They are great for all our business needs
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Robert Layman
I found more info online with less bs!
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Csin Sierra
It was pleasant and healthful
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Gil Thereault
Easy to find location.
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Lisa Smith
Very considerate staff
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Metal Fortress
Love the staff
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Dean Ellington
Good service
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Nuno Bernardino
Helpful staff
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Daniel Montano
Great staff
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Chanel Jarrett
Work here