AT&T

AT&T, 1018 Riverdale St, West Springfield, MA 01089, USA,

Category:	Cell Phone Store
Address:	1018 Riverdale St, West Springfield, MA 01089, USA
Phone:	+1 413-739-4701
Site:	att.com
Rating:	3.4
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–5PM

Location

Photos 29

Reviews 17

Jessica Abbott/StClaire

Scam artists dont do business with them my spouse got a phone from them and was told she had 2 weeks to change her mind so the ccr over the phone said the phone can be returned at an att wireless store no charge when she went to the store they stated there was a 35.00 restocking fee, when she called the call center back they stated that there is no restocking fee so then I called and spoke with the manager the little hoodlum was constantly talking over me so I told him to shut the f up and dont talk over me, theyre a bunch of scam artist crackheads. Att is just as bad as Directv no wonder they merged

Jane D

I had been going to this location for years. They werent the best, but friendly enough (this is the reason they got 2 stars)...so okay, no biggy. The last few times I went in, however, they were not helpful...they said they would call to follow up with me, but didnt...it was just bad. Now I go out of my way to another AT&T that has far better customer reviews and although its not convenient, its worth the trip to get much better service! If I were forced to deal with the West Springfield location, I would not have stayed with AT&T...thankfully customers have a choice.

Carlos Morales

These people are seriously the worst. Not only do you wait 30-45 minutes to speak to a representative but they are rude! I had the "pleasure" of speaking to mike and of course he was useless and couldnt help me out! Wont step foot in this AT&T ever again! Had multiple issues. From receiving products that were not what I wanted. To them failing to provide excellent customer service. I hope the staff gets replaced.

Edik Bubuza

If I could leave no stars. I would do that no doubt. They dont know how to help, They will sell you there service but when you need customer service they tell you to call there 1800 number... worst customer service!!! should of never switched from Verizon

Beverly Davis

Depending on who you get to wait on you, makes all the difference in the world. All the phones coming out, I dont know anything about them. One person was fantastic, while the next time I went, I was given a card to call a technician.

David Mahoney

Horrible customer service, and weve been a customer for a decade with more than a dozen phones. If my business provided this level of service wed be out of business.

Ivy V

Malik is amazing! Excepcional service THE DIFFERENCE IS PERSONAL! service that we were not able to get online. Knowledgeable and helpful.

Pak Man

The height of professionalism and integrity. Highly competant and knowlegable staff. Exceptional sales and service!

Daisie Laflamme

Fantastic, they understood the issues I have, and reccomended the appropriate cell phone to fit my needs

Jason Murawski

They provided some of the best customer service Ive received at a phone store. Keep up the good work!

Michael Bernardes

Great staff of tenured sales people that go above and beyond for their customers.

David Feliciano

Extremely informative staff, very helpful and friendly.