Category: | Cell Phone Store |
Address: | 127 Berlin Rd, Cromwell, CT 06416, USA |
Phone: | +1 860-635-4600 |
Site: | locations.tccrocks.com |
Rating: | 3.4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–5PM |
AL
Alicia Smith
Walked in and was never even greeted. I can understand being busy so I hung around for about 10 minutes, still nothing. I have been in once before and had awesome service. I was hoping today would be the same but was sadly disappointed. I will be purchasing my phone from another store. I gave the store 3 stars instead of 1 because of the great service I had previously.
BR
Brian Johnson
I went to get a new iPhone 7 at this store. I was told by the sales person they were running a promotion for a free LG tablet device with each iPhone 7, so I took the device. I was not told the device locked me into $10 per month for 2 years. Totally sleazy and deceptive sales tactic. I will never buy anything at this store again
ME
Megan Thompson
Terrible customer service. Ive gone in here twice, a few months apart, and both times the gentleman half-ass answered all of my questions. They dont care about the explaining your options to you at all. You are simply dollar signs to them. I highly recommend taking your business to Verizon on Washington st in Middletown!
TI
Tia Dollhopf
Horrible, absolutely horrible!!! I went through every single employee they have and not 1 could help me. Incompetent, lazy individuals. Do not go here, save yourself the hassle and go to the corporate store.
ME
Melanie White
Kara and her team were awesome!! The easiest experience I have had at a retailer in a very long time!! I highly recommend this location!!!
BR
Bryan Sutherland
Super friendly and helpful service. The staff are patient and professional.
CA
Carlos Mouta
Great service