Category: | Cell Phone Store |
Address: | 1225 Dixwell Ave #1a, Hamden, CT 06514, USA |
Phone: | +1 203-407-0374 |
Site: | t-mobile.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
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Lisa Aponte
I had a replacement phone go to this store. When I get to the store the lady states to me she does not have the phone. She looks in the computer and states well the computer shows its here but I looked and its not. Then she goes to say there is only one spot where the phones are kept and its not there. She had no care in the world. I said fine Ill call T-Mobile and cancel the service. As I was walking out she said well I can cancel it here if you want to cancel. My husband stood in the store and asked the lady about a phone and she said she has a loaner phone. Then she tries to sell my husband a phone by upgrading. I was outside with tmobile on the phone and comes to find out the manager mailed my phone back. So while Im on the phone shes trying to sell my husband a phone. Terrible customer service. For one your manager mailed my phone back and your rep is trying to sell my husband a phone. Ridiculous I will never ever go here again.
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Alex Filipov
Sean was the most helpful and knowledgeable rep i ever had experience with! I will definitely go to this location every tome i need to!
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Crystal Reid
The women refused to do a data sync. And had a bad attitude the whole time. They should close this store.
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Jack B
Everyone in this store is so helpful and friendly! Reflects well on the company.
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Andrew Cook
Relaxed, fun, helpful & know their stuff!
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Jarvis Butler
manager is very unhelpful
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Zoey G
Great customer service
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Carlos R
Excellent service