Category: | Cell Phone Store |
Address: | 4524 Centerplace Dr, Greeley, CO 80634, USA |
Phone: | +1 970-330-7089 |
Site: | att.com |
Rating: | 3.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 11AM–6PM |
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A Private User
DONT BE ONE OF THEIR VICTIMS! Very poor customer service at this location, also if you live in Johnstown co. They dont have service indoors! Call customer service they will inform you of the no service! Also I am writing you this as the store will not inform you, as they are strictly worried about their sales quota and not your satisfaction! I called customer service and they said their policy is to wave the re stock fees if it is a service issue! AVOID THESE SCAMMERS! Call ATT customer service first they are willing to wave the fee if purchased through the online! If the store would of done a service check prior to me purchasing the phones I would not of bought them! This store knows this as they are local and should inform you but they wont! I will be contacting my financial institution regarding this matter as I was ripped off! As we asked them several times about the service and they lied!
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A Private User
These people are unable and unwilling to work on a problem that they created. We bought a phone, wrote a check. While we waited they verified the check. A month later, the bill for the phone showed up on our phone bill. We called customer service. "Go to the store, they said." We asked at the store, "wheres the check?" "Oh this is your banks problem", they deflected. Our bank says they have never seen this check! And where is the check? Last seen in YOUR hands Mr store manager. . His suggestion: call customer service. Now we are out $30 fee to our bank, as we have now paid on- line to ATT for the phone and some where at ATT is this check, and I am wondering when they will find it and deposit it.
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A Private User
Discount through work but hidden charges and set up fee, monthly fee, LTE fee, transaction fee, open the door for you fee, wait on nonsense fee, try to sell you everything, hours wasted on having fun at the work place and deception of "FREE" until you get the bill.... left a bad taste in my mouth...cell service wasnt that great either. NOPE!!
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A Private User
This location used to be one of the best locations, unfortunately this location been declining severely in the last three years. Staff need to be more friendly, faster and appreciative to loyal customers. Im surprised that staff dont care anymore about old and loyal customers. This was a good reason to switch to another carrier
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A Private User
I highly recommend Chris Vasquez Amazing guy he help me out with my phone purchases on many occasions as I tend to go through phones always make sure I get a great deal and is highly knowledgeable best cell phone associate Ive ever dealt with completely professional I highly recommend him. Ask for Chris
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A Private User
Worst customer service!!! Apparently they are not empowered to make there own decisions and hide behind "policies" as an excuse. If youre not there to buy something and they dont get their commission then they dont care. I requested the district managers name and number and was denied.
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A Private User
AT&T has someone open the door for you which is nice, but you have to wait forever just to get services. Once your talking to an employee your out in no time. The customer service is great.
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A Private User
Nathan that works at the Greeley location by Walmart is awesome! He does a great job and is good at what he does! Thank you.
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A Private User
Usually a long wait because they dont have enough staff. However theyre very friendly also expensive.
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A Private User
Good customer service, wide range of products. You can pay your phone bill here also.
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A Private User
Awesome customer service shawn took care of me in a professonal and timely manor
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A Private User
Great knowledgeable workers but so expensive I will stick with Straight Talk
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A Private User
Slower than 7 years in Tibet ever since Chad the store manager left.
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A Private User
Fantastic run store and looks great, always clean and smiles around.
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A Private User
Like the service to fast .....
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A Private User
I wish I could say no stars.
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A Private User
Great customer service
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A Private User
Worst service ever!