Bose Factory Store
| Category: | Home Audio Store |
| Address: | 5050 Factory Shops Blvd Ste 410, Castle Rock, CO 80108, USA |
| Phone: | +1 303-660-8520 |
| Site: | bose.com |
| Rating: | 3.6 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Photos 10
Reviews 9
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A Private User
Awesome store! Everyone is always so helpful. Young lady who works there (she must be a manager) was amazing! She helped with my aviation headset. It was not working correctly and she went out of her way to help me get it repaired! She spent about an hour on the phone with Bose support to help me rather than just sending me away with a phone number to call. I will forever go to Bose Factory Store at the Outlets in Castle Rock! Thank you so much! -R.J.
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A Private User
Worst place ever! Everything is over priced and everything is made in China! Sales reps. are rude, arrogant, and ignorant! Bose products are low quality due to incorrect sound frequency output( No bass and high pitch treble). Dont buy Bose! Your better off with JBLs or skullcandys, they have way better sound quality and are more affordable!
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A Private User
We were looking around and discussing the products while one of the employees followed us and stared at us angrily the entire time. After about five minutes, he asked us to leave. I was thinking about buying a speaker for my dorm room, but Ill never buy a product from this store with how terrible their customer service is. Just despicable.
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A Private User
Matthew was amazing! I bought a mini speaker for my daughter for Christmas and it stopped working. He went out of his way to send her a shipping label to mail it back to the store and then he sent a new one back to her dorm room at OSU! Great customer service. I will definitely be buying more BOSE products from here.
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A Private User
Walked in. Listened to two different sets of speakers Id read a lot about online. Chose my favorites after being assisted with listening to several various songs on them. Had two people helping me with that and three at checkout. Whole transaction was under 30 minutes. Bam! Bose speakers and great service!
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A Private User
Dont go an hour before closing. Sales guys are a joke. Rude and not very knowledgeable as I was asking basic questions after telling them I was definitely going to buy the item. I will not return to this store and I should have just walked out.
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A Private User
Nice store. Staff was very helpful and eager to help and demo their equipment. Headphones are awesome with a great demo table setup.
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A Private User
Okay selection and still a little pricey
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A Private User
Great products and good people.
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