Tayco Screen Printing & Embroidery
| Category: | Embroidery Shop |
| Address: | 117 S Nevada Ave, Colorado Springs, CO 80903, USA |
| Phone: | +1 719-634-4622 |
| Site: | taycoscreenprinting.com |
| Rating: | 4.2 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Photos 1
Reviews 15
HE
Heather Lucas
Their work is good, however their customer service is not. I dropped off an item to be embroidered and they told me it would be done in one week. I went back the next week to pick up my item and when I gave them my last name, they were looking everywhere and didnt find it. My order was up on a bulletin board that was waiting to go to production. They said "we just need you to approve this before we can get it done." It was very frustrating to know it had been sitting there for a week and it was just now being done. When I asked them why I wasnt notified to approve the changes, they stated that they would have called me later that day. When I told them I was told that it would be ready that day, the reply I received was, "the day isnt over with yet." A few hours later when they called me to pick up my item, I asked to speak with a manager. Not one but two different employees told me that because there wasnt a "must" at the top of my order form, it was guaranteed by any certain date. The employee even went as far as to show me another order form where it did read "must." I asked to speak to a manager about my negative experience and the employee came back and stated that the manager said to just give me my item and not charge me. I explained that even without them charging me, I still wasnt happy. It wasnt about the quality of the product, it was the way I was treated as a customer which was very disappointing. It frustrated me that they didnt apologize and instead just threw some money at the situation so to say to make the problem go away. I wont be back.
FO
Fog
The people who work here are greedy scumbags. They refused to admit that they mistakes on their part and charged us for the mistakes that they made. They decided not to tell us that a product we ordered for a men and womens sports team was a womens cut instead of unisex, even though we directly told them that we were going to order it for men and women and had both men and women come in to look at the designs. When we confronted them about this, they denied all responsibility and refuted by saying that because there was a pink band on the tag of the inside of the jacket, we should have known it was for women.. Another time we were trying to get sweatshirts printed and were beyond incompetent when trying to transfer the design we requested onto a product. They then began processing the order without our consent and when we cancelled due to their incompetence, they not only charged us for the art fee but also for a restocking fee. Absolutely criminal what theyve done and I paid the fee just so I never had to speak to these imbeciles again.
ST
Stefanie Mullins
Tayco is absolutely wonderful! Not only is the business itself amazing but the people who work there are wonderful as well. They are so much more than a printing business! If you ever need anything printed or embroidered there is no other place to go besides them! The week I ordered my t shirts for a work event was in general a bad week for me and they went above and beyond to help me, and as cheesy as it sounds they made my week so much better. And of course their work is great as well. The t shirts we had made are perfect and exactly what we wanted. Wonderful, wonderful, wonderful!!!!!
CH
Chelsea Sigley
SO HAPPY WITH THEIR SERVICE! Rampart Roofing had been using another company for a while and they kept getting orders wrong. We were a little difficult to deal with considering all of the additions and changes to the order but were so happy to get the order and it was PERFECT. Shelly was the main person we worked with and she was so positive, helpful, and knowledgeable. The communication was great throughout the process. Rampart Roofing is happy to use local companies and especially local GREAT companies like Tayco!
CH
Chris Udey
I had to make a shirt for my company. All the big online places were charging 25-30 dollars per shirt. I called Tayco and they helped me with my shirt got everything I wanted at 13 dollars a shirt. They have great customer service and are very professional.
TA
Tammy Brown
Amazing people. They was able to take our print and get our order done in less than a week. So helpful and friendly. I will use them again and again. I am just thrilled how they worked so fast and the t-shirts and hoodies are wonderful!
RA
Rachel Tovar
Our business consistently uses Tayco for all of out uniform and apparel needs. The staff is friendly, the quality of work is always fantastic, and their turn around time is spot on. I highly recommend them!
DA
Danielle CherMarie Pietrucioli
High quality materials, creative resourceful staff, always responsive! My guys love our new Dominion Turf hoodies and t- shirts!
LI
Lily Noteboom
They worked with me to get an order done quickly. Easy to contact. Nice place. Many options for printing.
CH
Christopher Aguirre
We go here for our shirts and for our patchs to be made good friendly staff willing to help also
MA
Mario Vasquez
Great service and friendly staff! Our shirts came out just right and sooner than expected.
BL
bleedhockey co
Love these guys, excellent work, quick turn-a-round time and very personable.
BI
Big Mike Wise
I always go to Tayco for all my screen printing needs!
AN
Angel Cruz
Great Service and quality.
RE
rene medina
Great bathroom