The UPS Store

Category:	Shipping and Mailing Service
Address:	3107 W Colorado Ave, Colorado Springs, CO 80904, USA
Phone:	+1 719-473-6299
Site:	theupsstorelocal.com
Rating:	3.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed

Location

Photos 17

Reviews 16

Annie Gourlie

Overpriced with outdated practices. They did what I came to do, but if I had the choice I would go to FedEx were the prices are significantly cheaper. I was traveling without a printer, and needed to return an Amazon package. Amazon gave me a free return through UPS, so I had to go there. This location charged me $2.15 to email the slip to them and print it. Its less than $0.20 to do the same at FedEx. I offered my debit card to pay, and they refused to accept it for charge under $5. No notice of that anywhere and no mention of it before they printed my slip for me. So I was forced to buy some stamps to total $5.25 in order to pay with my debit card. What an antiquated mentality.

Michael McEwen

We had a rather large folded tent that needed to be mailed UPS. It is large, but weve shipped it many times (its used for a business marketing event) via UPS and using The UPS Store (a different one). The "manager" who I suspect was the owner, actually said it would HAVE to go via Freight and would cost $600 as a minimum. He was rude and didnt even take measurements. We moved it back into the car, drove to a different UPS store about 20 minutes away. THEY took measurements, and they got the packaging and the shipping buiness for the tent. Even though the store on W. Colorado is SO much closer...Ill never go there again.

Marcos Hernandez

Walked in and asked clerk how much to scan a piece of paper and email it to myself. She said it will be 5 dollars so I immediately replied how with HOW MUCH! I immediately felt bad because I knew she was just joking with me, until I asked how much owed at the end. Turns out she wasnt joking. 5 dollars to scan 1 piece of paper and email. If it wasnt an emergency I would have walked out. Im guessing they make up their own prices. Service wasnt bad, just ridiculously priced.

Nicole Adams

I live about 30 minutes from the Ups store where my box is located... I had 2 packages which needed signing and was running late... I called and couldnt believe the young lady waited for me after her shift to give me my packages. Even though it was just 6 minutes, I remembered having the same situation at USPS and no where near as helpful !!This is by far the sweetest thing Ive experienced in customer service..thank you !!!

A Private User

I had to pack and send a very, very large, delicate and difficult item across country. They provide me with various options on shipping this item and were very through on pricing, boxes, type of shipping. The item was received without damage and in perfect condition. It was a very pleasant experience. Thank you for your time and effort. I highly recommend them.

Robert Walsh

the store manager at this location is rude and does not understand the rules on how to notarize a document. He insisted that i needed to wait outside in order for him to notarize a document by my wife! if you are business owner as i am and need quick accurate professional services then save yourself the time and aggravation and go somewhere else

Jason Martin

Ive had a PMB here since April. I travel all the time for business, so all my mail and packages go here, sit for a month, then I have them forward it to me. Everything has been well-packed, and ships out the day I request it. Its a great service and Id be lost without it.

John Matarazzo

The best service any where is the US I travel all over the globe and have two ups stores across the us from each other that take care of important imfomation and bank funds they have always been the best they know be name and are always very professional

Landon Kam

Most ups stores charge 25 cents a page to print. I came here to print one page and they charge a 2 dollar print fee plus 15 cents a page, so it was $2.15 to print ONE page! absolutely ridiculous.

A Private User

Ridiculously over priced and rude. Sold a rate that doesnt even exist on or jive with any other rates on UPS website. Go to ANY other place to ship. These people are crooks.

Brenton Roy

Matthew helped me out with printing, notarizing, and shipping the documents for the closing of my house sale. I appreciated his patience and attention to detail.

Lizzie borden

AWESOME. They are always friendly! They helped me set up my po box and explained everything to me :) They say hi to you by name:)

R Schaffter

Very overpriced! $12 for a box then $10 to tape it shut. Ive used other UPS stores and have never been charges like that.

Cerynna Athena Tanzy

Great store wonderful staff, never had a problem.. always helpful and kind.. thanks for all the help...

Eric Nasman

Extremely rude! Horrible customer service, stay away!

Jerry Doran CHP

Very helpful staff!