Category: | Car Battery Store |
Address: | 2713 Janitell Rd, Colorado Springs, CO 80906, USA |
Phone: | +1 719-394-8101 |
Site: | batteriesplus.com |
Rating: | 2.5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 10AM–6PM |
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Sarah Ryan
I purchased an atv battery last year and it worked fine over the summer. However this year when we pulled it out the battery was stone dead. We attempted to charge it with a maintainer which didnt work, so we went back to the store. The associate we spoke with tested it and said the voltage was low, but that they would charge it for us for free since we bought the battery there. That was nice, but we didnt hear back for a couple days so we called and were told that the battery was overcharged and now the battery was fried. However, he said there was only a 6 month warranty so they werent responsible for damaging the battery. We said that we werent told the warranty was expired and they took the battery to charge without any kind of warning, but we were still returned a broken battery. All we got was an associate that told us we bought a bad brand, even though thats what was suggested to us to purchase in the first place.
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Brenda McCollum
I took my 2 key fobs in to get new batteries installed. I was asked if I wanted the lifetime battery for 18.00 each. I declined because the old batteries lasted at least 2 years. They installed batteries in both the fobs, the guy was in the back for about 20 minutes. When I left, I was driving and the fob fell apart. I called and was told, it was broke when you brought it in, Ummmm, no because I had never changed the battery and one of the fobs was new. Then when I checked the 2nd fob, it was broken too. Obviously the guy did not know how to open the fob, so he just broke the tab. They would not do anything to help me and then both batteries died within 3 months of putting them in. I think they have a way to put a quick charge in the old battery and replace it. That must be why it took 20 minutes to do a 3 minute job. I am done with this place!!!
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Dana Tuyls
DO NOT GET YOUR PHONE FIXED HERE! I had my iPhone screen replaced December 16 because it was cracked. This past Saturday I went to the store because the screen was in perfect condition, but there was a defect with the glass underlay. The employee said that it was a defect and he hadnt seen anything like it before, but they had taken their last phone fix for the day. He said I could get it fixed Monday, covered under their warranty free of charge. I finally had a chance to go back today. The assistant manager said he would not honor what his employee said and they would not replace the screen for free. I asked if I should come back when the gentleman I had spoken to Saturday was there, he said no. He argued with me and yelled at me very degradingly and mocked me. I would never go to this store again or recommend anyone for their business.
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Steve Mata
Went there to get a screen replacement on an iPad mini the service was good aside from being overcharged I paid no mind to being overcharged 40 dollars for the service then a few days later they called accusing us of not paying "im not sure if you came in and got the ipad and just didnt say anything" called back annoyed got attitude from the tech and the manager even though it was their fault they charged us for the wrong iPad........great customer service smh
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ROB BRILL
I have been buying camera batteries at the Janitel store for years..I returned a battery within the year warranty and they double talked and would not replace it. The manager Mike was insolent, arrogant and couldnt be more rude. Chewing gum and saying there was nothing he could do. I recommend buying batteries on line. They are way cheaper and you dont have to deal with people who think they walk on water. Lenda Jay Schuehle
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Zach Woods
My car died in the kohls parking lot. Walking over and explained my situation and Isaiah was so nice about it. Since I didnt have tools of my own handy he walked with me over to kohls and helped change out my battery. Highly highly recommend for good customer service if you see Isaiah
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Johnathon Saiz
Actually zero stars.... dont fall for cheap prices on phone repairs. Had to go back four times...... phones still broken. If you need your phone fixed do not take it to this place.
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Raquell Mata
First and last time I use these guys. Trust the bad reviews. Dont waste your time or money! There really are cheaper places that are more professional and organized!
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richard hency
Very friendly, informative, and fast customer service. Swapped out my work truck battery with ease and got me back on the road!
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Onorio Franco Jr
Took great care of my 2010 honda , got me in and out in under 15, and I had a great few laughs, definitely knew their stuff.
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Kimberly Saiz
Horrible customer service... Rude untrained people at the counter. And after 4 times returning my phone is still broken.
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Natalya Khazova
Person who works there broke my watch while changing battery. He had no clue how to open the watch and replace battery.
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Paul Cormier
Just had two of my TAG watch batteries changed. Great experience. Fast, super personable help. Thanks Batteries Plus.
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AdBlock Every1
Go to CT Electronics where the cell phone batteries are half the price and maintained just as well.
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jake Schaefer
i had a great experience, they were nice and very kind! super helpful and reasonable price.
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Michael Doman
Great group of guys!
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Sierralynn Brack
Awful staff.