Office Depot

Category:	Office Supply Store
Address:	12505 W 52nd Ave, Arvada, CO 80002, USA
Phone:	+1 303-940-3670
Site:	officedepot.com
Rating:	4
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–8PM 10AM–6PM

Location

Photos 25

Reviews 20

Alicia Marsicovetere

Dont go here. This has been the Worst customer service I have ever experienced. I went in to buy $113 worth of supplies- I also had a small gc to apply to my balance- I swiped my card and their computer screen said my business card was attached to a rewards account and I could t use my gift card. The associate clicked out of the screen and had me reswipe- the manager was then brought over- they tried it 3 more times and everything they told me to reswipe my card again- a total of 5 times- the manger assured me I was not gettin charged- when I got home I had 5 pending charges on my bank- they assured me they would go try- however days later 2 of the charges dropped off but I am still stuck w 3 full charges that have cleared from my bank- I have spent 5-7 calls on the phone w the store managers to be told there was nothing they could do about it. They kept telling me to call Office Depot customer service line- I called 4 times- no one could help me and they kept telling me to contact the store for a refund. Only one lady at the corporate said she would research and call the store and look into it. She said she would contact me back after 2 days- its been 4- now the store manager is out of town for 1.5 weeks- I have still yet to receive any response from corporate about a refund- it took 5 mins to charge me $240 something dollars extra an its been 9 days since the transaction and still no refund. All the said to do was call the bank and dispute the charges which I did and still havent received my money back. This is unbelievable.

Leilani Rose

I placed an order online a couple of days ago - two large posters to be printed & picked up in store -- however, I got a call yesterday from an associate from the store (Im sorry I forgot to write down her name) telling me that their large format printers were having some issues and they werent able to print my order. I was a little crestfallen, but I knew it wasnt their fault. Shortly after, the woman on the phone found a nearby Office Max that could print it, and she copied the images onto a CD (the files were too large to email) and drove it over herself so that I could pick up my posters in time. Ive never received that kind of kind service from any office supply store -- I cant thank you enough -- I was able to pick up most posters tonight. Your kindness truly touched my heart.

rain w

I am a mom, team mom, coach and student and have many printing needs, with that being said I have had many bad experiences with Dena and am now driving across town for my printing needs during the week since thats when she works. Ive been helped by the manager and security guard and they were both helpful and friendly but wont deal with Dena. She really needs a position away from the public....

Vivian Sylvest

Sent documents in for printing... was told it would take 24hrs??? Then went in to pick them up & they were done incorrectly. I could tell they were short staffed and it was obvious they were struggling.

Undertale TG

Office depot has lots of things but it does not have some folders. I wanted a spiral note book yellow but they had none of them but otherwise this place is pretty good.

Karen Baer

My "go to" store for both supplies and printing services. Not very busy, so theres seldom a line for the print center or check out. Plus, their rewards program is nice.

Robert Licher

Printing department is top notch ! Very helpful, knowledgeable and generally awesome. Great customer service. Justin and Dena and Kat are the best !

Matthew Schulze

The staff here does a great job here. Especially at the copy and print center. I love getting stuff printed here

Jonathan Snyder

Paid $45 for a paper cutter you can get for $20 at target. Over inflated prices for inventory.

Brian Fox

Really an odd spot to put this place. Staff is great. Good prices and a huge selection.

Nick Pisciotta

Kind of off the beaten path, but very convenient for the surround neighborhoods.

Chris Farr-More

Not happy at all with Banner Service. I hand doesnt talk to the other hanf.