Toys"R"Us

Reviews 44

TH

The Life Of Nikki Marie

I always get great customer service when I shop here. There Is just 1 bad thing and set back. They are always out of Shopkins!!!! With Shopkins being so popular right now, you would think they would double or triple their shipping qualities. Not only will it bring more customers to the store, but their profits would sky rocket. Shopkins are so hard to find and toys r us always sales out within hours of placing the shopkins on the shelves. They need to order more when placing the shipment orders so people have a chance to buy them and it also would help with their sales. I never see a full parking lot and I go there at least twice a week so if they take this suggestion, it could have the potential of turning this store completely around for the good!

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55

559 ruben

I have come to the store before and I thought they had good customers service and always give them for stars after this last purchase i have bad experience I returned to defective items to the store did not take it well for the return they questioned me over and over more than six times not just one employee 2 employees its frustrating I was already I have original box and original purchase receipt after giving them my driving licence what it got me more upset the customer in front of me they did not ask him it all these questions they did not give him a hard time it was obviously they profile me yes I get that alot so much for ToysRUs policy no questions asked bring your stuff back

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MI

Michelle Delarosa

all I have to say is the worse costumer service ever. I went there last night after i purchased an item online. I should have just went in the store and looked for it myself it probably would have been quicker. The cashier was horrible. I have been at this location before and the costumer service was bad but then I said let me give it another try but I will never go back to that location again. I live in Delano and I enjoy going to Visalia for my shopping but when it comes to this location I will go to Bakersfield from now on.

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GE

George Barraza

TERRIBLE INCOMPETENT COMPANY! Sexual harassment happens at this establishment on a daily basis. I have first hand accounts from female employees experiencing sexual harassment and abuse during their shifts. Male managers will be secretly stalking female employees AND customers commenting on their physique. PLEASE be careful and especially with your children entering this shameful, disgusting, perverted store.

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PA

Pablo Valdez

a female employee was very rude when I ask for a game in the video game section she did not want to hand me the game I still want to shop some more and when I ask for the game at the register she kept yelling at me you pay here right here she was a white female when brown hair will nor return cause of this experince

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JA

Jamie Rodriguez

This is a dismal shopping experience, there is hardly any staff available to help. The selection of toys are always the same, they never seem to update their stock or are unaware of whats is going on in the toy world. The silver lining is, the price matching on video games and you will always find a parking.

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MA

MARIA BORRAYO

Porque mayormente encuentras lo que buscan los niños y los precios bajos que aveces encuentras son impresionantes

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ZA

Zackary Salazar

i was looking for help forever noh budy was round to help me. My child wanted that toy car, but he could not get it because i had no hep. He got anger and befor we gon i siad ill cum agiain!!!!!

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BR

Brayden Herrera

ok so me and my mommy went to get a toy nd the y had not eenuf toys so i get non and my dady not no that i am on his copter bad day i get no toy #lame

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GL

Glory Montoya-Hignojoz

Love the rewards program and they even price match on diapers! Way better deals on car seats than anywhere (trust me, I shopped everywhere!)

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BR

britney R

Called to see if a specific toy was here at this location I was told yes. Drove 30 minutes to get it and the toy was not there!!!!

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RO

Robert Zamora II

FYI, toys r us donates alot to charities, alot. My brother and sister in law do a toy hand out at Christmas to less fortunate kids

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CO

Colby Vlietstra

Great selection of toys! The store is just a little bit old and run down, but still a great store with LOTS of options.

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AL

Alii Pro

They have the best selection of toys in town. the aisles are clean.. team members are helpful especially Cindy!.

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ED

Eddie Ainsworth

Helpful people decent prices on some items but also some prices are too over priced. But thats everywhere.

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DA

Dawn Beverly

When I visited my dad in August I went to Toy R Us in September it was a clean store but expensive.

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WA

Warlock King

Not one employee asked me if I needed any help, toys are very high-priced and not a great variety.

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SA

Sandy Mulligan

Staff had difficulty answering questions regarding merchandise. However, they were pleasant.

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JO

Jon Burtlow

Love this place always find what Im looking for. Employees are very helpful. Lots of parking

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TE

Teri Holloway

Great place to window shop and get great games, toys, and novelty itrms

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LA

Laura Wise

I always find or am readily helped to find exactly what im looking for

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ZA

Zack Martinez

Toys R Us for the win! I always find rare transformers here!

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ST

steven hutchings

Whats not to like. Staff helpful when searching for product.

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MR

Mr. Sampson

They have a good selection of toy and other various gadgets

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DA

Dale K

Just like every other Toys R Us. Large but also overpriced

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LU

Luis Regino

Tienen de todo

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LU

Lucas Zepeda

you suck., close your store. babies r us is better

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BU

Buddy Anderson

Old toys r us needs a remodel but its a toys r us

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CO

Corn Soiler3

Great Experience they had dildos for my pet fish

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IS

Issy Osorio

I always find what I need for my babies

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PI

pizzapub

Largest selection of toys in the area

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ES

Essie Martinez

Shopkins, Shopkins need I say more

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MI

Michael Gutierrez

It had a lot of toys to chose from

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RO

Rooster

Finding a toy for a kid made easy

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KE

Kevin Wilson

I love looking for hotwheels here

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YV

Yvonne Martinez

Clean workers are very help full

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A

A Private User

plz. update ur phone number....

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JO

Joaquin Sandoval

Nice staff very knowledgeable

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SE

Sean Strong

Takes a long time to check out

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JU

June Carino

Has a huge variety of toys.

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EL

Elizabeth Sousa

Staff was very helpful!!

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RI

Ricardo Estrella

Rude employees

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DY

Dylan Baxter

Tons of Legos!

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CI

Cindy Rodriguez

Love it

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