Category: | Electronics Repair Shop |
Address: | 3318 S Bristol St, Santa Ana, CA 92704, USA |
Phone: | +1 714-200-4333 |
Site: | cellspotrepair.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM 12–6PM |
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h warren
A few weeks ago. I brought my HTC phone in to the store on Bristol St. to have the back camera replaced. There were no other issues with the phone before repair and it had never been opened. The repair was performed quickly, but the phone was not working properly when returned. The volume button was jammed, so the phone ran in safe mode and the speaker was damaged. After returning it twice for these issues to be rectified all the MEMS sensors in the phone; the g sensor, light sensor etc. were still no longer functioning. To repair these issues would require a new main board, changing the serial number of the phone. These sensors are delicate and can be damaged if care is not taken when servicing the phone. After the store manager first claimed that it was fully working when they returned it to me they eventually admitted fault, but refused to pay for further work, stating that the small print on the repair contract I had originally signed removes them from liability for any damage they caused during my requested repair. My phone is now beyond economical repair and will have to be replaced. Their charge for the initial repair of the camera was $60.
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Edgar Lawn
2 LCD SCREENS BROKEN in one month I bought from this place !!!!!!!!!!!! The first time I went in there they charge me $110 for a new screen, they fixed it in 30 minutes but two days later I pull out my phone from my pocket and the screen is cracked in the middle of the screen not the corner. I went in again and told them I didnt drop it or anything and they said it was my fault . I got a new one discounted to $80 with a free glass protector . 3 weeks later my phone is cracked again for no reason !!!! I had a small crack that I could live with no problem but I dropped it and the whole screen is cracked now . They even admitted to using cheap MADE IN CHINA screens and if you want an OEM Apple screen it costs much more . I am not saying this place sucks or they dont know how to fix stuff . They just dont use quality screens and they are very cheap . I am out $190 dollars and my screen is still broken . -5 stars
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Emily Sitt
I went to get an iPhone 5c screen fixed. It was in perfect working condition before it was given to them and when we went to pick it up the guy said it wouldnt turn on so they changed the screen twice to try to find the issue and even tried charging it. The screen had tape all over it so when I used it, it wouldnt cut my finger but when returned the tape looked exactly how i had placed it. As soon as I got home I put my phone to charge and it wouldnt even turn on until several hours later. After about 6 hours my phone charges up to 7% even though it was in perfect working conditions before
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Carlos Shakur
Broke the screen on my iPhone 6 Plus about a month ago and it was still working so I ignored it. About a week ago my screen wouldnt even turn on anymore so that was annoying. I decided to use google and I came across this place. The reviews were really good so I decided to give it a try. I walked in and this very welcoming dude by the name of TJ greeted me. Showed him my phone and he got to work. He was done in 20-30 mins!!! The price was a bargain too , definitely come here if you guys have problems with your phone!!
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Christina Voskanian
Wonderful service! Tj was excellent- the screen on my iPhone 6 was completely shattered and in just 30 minutes they had my phone ready and looking brand new. Definitely will be doing business with them in the future. Tj also offered a tempered glass screen protector to prevent any future scratches or cracks. Also had me in for an appointment the same day I called. I highly recommend taking your repair here
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Neal Pandey
My cell phone had a cracked screen and digitizer was messed up. I searched online for phone repair shops and I am glad I found CellSpot. I called them and talked to Jose. He is very nice and friendly. He replaced the glass and fixed the problem in my cell phone. The quality of work is excellent and price is reasonable. My phone looks like new and I would definitely recommend them.
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Yes Razavi
I broke the screen on my iPhone 5s and took it in CellSpot for repair. They fixed my phone quickly and it now works good as new. I was incredibly impressed with the true customer service I received from them. They were informed, engaged, patient and polite. I would highly recommend CellSpot for any cell phone repair services.
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Ellie P
My phone stopped working & I was frantic as my my business went on-hold! Went to CellSpot in Santa Ana & MAX was friendly, understanding and very helpful. My Galaxy needed soldering which many repair places wont do... Thank you so much Max for making sure my phone got fixed the same day and awesome customer service.
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Jesus Gutierrez
I dropped my phone and broke it. I took it there, because a friend gave me high recommendations of that business. I am glad I listened to him, Amino and Shawn were awesome, they gave me a very professional service, unbeatable price, and they had my phone ready in no time! I would definitely recommend them to anyone!
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Michael Cooper Gary
Shawn was a huge help with my phone. I have an HTC M8 and they have notorious charging issues. After my repair it worked great but after a few months it started acting up again. I brought it back and he fixed the SAME DAY, free of charge, no questions asked. They definitely have a loyal customer with me.
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elias ramirez Jr.
SGreat place to get your cell phone repair in santa ana shawn was very friendly and helpful to repair my sons iphone 6 in 10 min. We didnt have to leave the store thats what i call service at affordable prices i recommend to get a quote with him before you go some where else
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Ashley Manzo
Broke the LCD onmy screen and asked if it coukd be fixed. Not a bad price and my phone was as good as new in just 3 hours. The representative was very nice and very helpful and explained the problem to me. If my phone ever acts out again, I will definitely be coming back.
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Leonardo Galdamez
I cracked my Samsung galaxy S7 edge screen doing some hiking and it was pretty bad I check couple places around and the price was tway to high to fix it and it would take them more than a day, I went to Cellspot and they fixed it in 30 mins and way cheaper! Good service
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Melee MM
Ehsan was really nice over the phone and gave me a really good price for my 6+ screen repair, long story short I came in and was out in 20 minutes and bought a phone case for 50% off. Otterbox too! Great guys and really helpful, highly recommend this place to everyone!
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John Sheridan
Water damaged S5 repaired and picked on the same day. Delighted to not have to go back to old phone as switching service to Google Fi at the end of the year. Happy they were able to extend life of S5 until then. Thought it was beyond repair. Helped put by TJ.