Category: | Motorcycle Shop |
Address: | 1121 Francisco Blvd E, San Rafael, CA 94901, USA |
Phone: | +1 415-457-1010 |
Site: | ridemotopia.com |
Rating: | 4.5 |
Working: | 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM Closed |
DA
Dane Rose
The front clerk was warm and professional. The mechanic Julian had a poor attitude and caused some damage to my electric bike to occur by not tightening the back wheel. The thing that prompts this review however was that after I brought the bike back for repair/tightening the back wheel which had gotten loose in one block I asked him to double check the front wheel to make sure the same problem would not occur. Instead of checking it he said he had already done it and walked away with a bad attitude. I checked it my self and it was loose. I brought this to his attention and he did not apologize but reluctantly tightened it as if I had made a big stink about nothing. I did not come away with the sense that either service or my safety was much on the radar and when I offered to discuss feedback with the owner he said he would rather not hear what I had to say. They did complete the work that was agreed to with me doing 20% of it, which I give them credit for when it took longer than they thought. But my suggestion if you use this place is to double check the tightness of any critical bolts. I was upset to see axle bolts being treated so casually when lives are at risk.
ZA
Zach Chamberlain
I will definitely take my bike back here if i need it serviced again. They did a great job replacing my fork seals. They call you frequently letting you know their progress or any problems they have come across asking if you want to have those problems fixed. They remember you name as well. The only reason why I gave them 4/5 stars is because they took about a week longer than they said they would, but it could have been because they had other bikes being fixed at the same time. Other than that, they are a great local shop to get your bike serviced.
MA
Matthew Francis
My overall experience with Motopia was great. I bought a zx14r, with many aftermarket parts already installed on the bike, and very low miles, for under blue book value. The staff was very nice. Chase was my salesman that helped me. He was very knowledgeable and helpful. I was not intending to buy a bike when I left the house, so I didnt have my helmet on me. Chase gave me a cool helmet so I wouldnt have to drive back and forth to lake berryessa to grab my helmet, or buy one. Now thats a cool kat!!! I will definitely do business with them again.
CY
Cynthia Tilton
From the moment you walk in to the moment the service is completed, you will receive 5 star service. I highly recommend them and will only give them my business from now on. They have reasonable fees and keep you up to date on what is going on with your ride. If you want great service and an honest place thats not trying to sell you a new bike, just for the sale.......this is the place to go. I am very happy and will recommend them to all of my friends!! Cyn
ST
Ste P
From walking into the shop, they were friendly / helpful and not pushy at all. Amanda is very knowledgeable about the services they provide, parts costs etc etc. I dropped my Suzuki 1300 B-King off for a new back tyre and a small service. Everything was done in a very timely manner and the cost was more than reasonable. I will certainly be taking the bike back for any further work I need doing. A++++++++++++++++++++++++++++++ Steve
MA
Matthew Stevens
Justin sold me a Honda PCX 150 BUT when you look under the hood it is a 125. I even asked if this was a 125 and he confirmed it was a 150. Im not sure if this is how they operate regularly, but as a buyer I was misled. Sucks because I needed a highway legal bike. Beware, they want a sale first and quality service second.
NA
Natalie Beyer
My husband I brought both our street and dirt bikes into Motopia Marin and had an amazing experience. Not only were they very knowledgable and experienced but super fast, and this says something because my husband is very hard to please. Overall, we will definitely be coming back for all our motorcycle needs!
MA
Matthew Guy
Did me a big favor by taking my vintage bike in on short notice (not a NoCal resident). Justin was great in explaining what work had been done, and when I noticed something was off, I took it in and he fixed it straight away. A stand-up guy. Would come here again.
JO
Josh Pollitt
Ive been to this place quite a few time over the last couple years. Its where Ive gotten pretty much all of my gear and where I bought my motorcycle. Very friendly staff and very informational. Always willing to help out. You rock motopia
EL
Ellie Argyris
Great place. Customer service is amazing. This is the Go-2-Spot!! Bikes Repairs and Gear all in one spot!! I recommend Motopia to anyone who rides and is starting to ride!! Get your bike here and make the city drive easier on yourself!!!
ER
Eric Flint
These guys just sold me my first bike and I love it! They were super helpful and polite through the entire purchase, and even though I had financial problems they worked with me to get me on a bike. Absolutely recommend!
HO
Honda Racer
Very nice bikes and amazing people. I genuinely like Justin the store owner and their mechanic as well as the others that work their. Everyone was very polite and did good work to my crf250f.
EV
Evan
This place is awesome because they have the latest gear, good selection of bikes and the salespeople were very friendly. Low pressure! I ended up with a great deal!
JA
Jake Hornsby
Cool People, great service, and they remember who you are. Solid place for service and parts for pretty much anything that moves!
MI
Michael Jones
Just bought a V-star custom cruiser from Motopia. Everyone was super friendly and helpful. They are willing to work with anyone.
JA
Jason McCormack
Good selection, pretty stiff negotiations. Not the best place for a test rode but they do make it easy to take the bikes out.
JO
Jordan Griesshaber
Always friendly...gives AFM racers discounts...tire mounting and tire prices are unbeatable...bravo!
AL
Alex V
Justin as a great dude. Had a defective part and he replaced it for free. Great place
PH
Phillip Cockle
Great staff, helpful and smiling! Great selection and price matching.
CH
Christopher Hopkins
Always have everything in stock! Great service!
PA
Patrick Suberville
Good service and friendly advice.
IZ
Izear Golden
I got the best 125 dirt bike ever