Electronics Plus, Inc.

Category:	Electronics Store
Address:	823 4th St, San Rafael, CA 94901, USA
Phone:	+1 415-457-0466
Site:	electronicplus.com
Rating:	4.1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 59

Reviews 16

Larry Hampton

I went into the store last week Friday, after calling to speak to someone the day before. The USB port on my external hard drive had broken off the mother board. The person I spoke to on the phone was very friendly and personable and knew exactly what was needed to resolve the issue. He gave me instructions to bring the external hard drive with me so he could match up either a SATA or IDE cable. Friday, 4/8/16, I walk into the store. There was a man standing at the counter so I came through the entrance rail and stood there waiting for him to acknowledge me. He wasnt doing anything in particular. He looked up at me a couple times and finally said, "I guess since your just standing there you need some help?" I explained my situation and he said, "well the cables are down this aisle," as he pointed in a direction. I asked him which cable didnI need and he said, "I dont know...but the cables are down here," now walking me to the aisle and pointing to a row of cables that I clearly dont know what I needed. So I asked, "are you unable to assist me with what I am looking for because it seems that I am bothering you." He walked away and another guy came over to the aisle where I was standing. I explained it to him, and he was just as stand of fish as the first guy. So, I walked away from him because I was ready to cuss because it was apparent they werent trying to help me. There was a third guy in the back helping someone else. I waited until I could ask him and he knew exactly what I needed, went right to the front, got it and I was on my way. However, I was not able to retrieve the data from my drive. Today, 4/13/16, I return and a guy (later identified as Bill) was at the counter. He was putting a cord into a plastic bag and said, "someone will be with you shortly. As I waited, I set the box on the counter. He walked over, grabbed the box, and proceeded to process the refund. He asked me for the card I used to make the purchase, which I handed him. He completed the transaction, handed me the receipt to sign. I said "thank you," as I was in disbelief that this man had not greeted, said hello, or even asked me a question about the reason for the return. I inquired about who owns the establishment and was told Abner Family. I asked who specifically, was given the name Mark and Jay Abner. I asked him if there was any reason why the customer service was so horrible and he acted as if he didnt understand my concern. I explained that he never spoke, never engaged me, didnt inquire about why I was making the return. He said, "I remembered you from last week." I asked what did that mean? That was last week, but you dont know why I came in today. You never asked. I asked him his name, he said Bill. I asked his last name, he said "none of your business." I asked him "did you say "none of my business" and he responded "yes!" I walked out in disbelief!

A Private User

Great selection in this store, but their prices for computer cables are absolutely atrocious. I needed a 4 pin to 8 pin ATX power connector, which should have been about $5-7, but it was $13!! Their SATA cables in the same section ranged from $16-20! Absolutely insane considering HSC Electronics sells SATA cables for $2-6. If you live in the Northbay and need a good local, friendly shop to buy your various electronic needs, ESPECIALLY cables of different varieties, go to HSC Electronics in Rohnert Park. Same quality, but they dont empty your wallet. If HSC would have had the previously mentioned connector in stock at the time I needed it, I would have bought it from there. HSC will have what youre looking for about 90% of the time, use this place as a last resort if you absolutely need it now.

Daniel Sinotte

I feel so grateful that a store like this is still around, a rarity in this online age. What a gift. I love being able to handle and inspect the materials I use in my projects, and now and again I stumble upon a part that i didnt know existed that changes my design. I buy from these guys when I could go online so that they continue to exist...like the local bookstores and cafes that will cease to be if we dont vote for them with our shopping $. Thanks Electronics Plus!

Thomas Lovelace

I am one of the few people who still fix things when they break. When the 10 cent parts break on $500 appliances and musical instuments, I can usually find replacements here. They actually only charged me only 10 cents for a replacement nut for a potentiometer the last time I was there. There is no way they can stay in business with my meager purchases, but I am so happy that they are in business.

Leah Novak

If youre looking for a FRYS Electronics or a Radio Shack for specific things and you dont want to buy at Best Buy, come here! I was like a kid in a candy store. The prices on items are either too expensive or too good of a deal. In my case, I found the exact adapter that I needed so I decided to buy two in case I ever lost one. What an amazing store!

Steve Thomas

This is not Radio Shack. These guys know their business. This is the kind of place you can find tubes for old radios, discrete electronics parts, and that odd piece of equipment thats no longer made or at least very hard to find. Pay them a visit, if even just to poke around in the shelves.

Thomas St.Cloud

Had to buy some Ferric Chloride online because nowhere in my area sells it anymore. Not only did they have exactly what I needed, they they were quick with contacting me about shipping issues, they handled those issues and I received my product in just one business day. Couldnt be happier.

madou coulou

sa ma tro play bocoup j cherche a ouvrir un magasin de electronic et informatique a ce nom la. merci

Greg Johnson

If you are looking for parts, old gear or any electronics related supplies - this is the place. Its old and dusty - but thats the charm. I came in looking for a battery powered LED string for a build - they had it no problem.

Michael Friedman

Great local resource. It would be better if they carried more SMD components, modules, etc. like you might find on Sparkfun or Adafruit. A lot of their inventory is pretty dated. Still, great to have them nearby!

Edmund Leibert III

With a insightful/ helpful host of knoewledgabe employees alongside an impressive inventory, this store has definitely proven it amazing reliability.

Kevin Jensen

No more Radio Shack no more Zakit very hard to find electronics parts are still available at Electronics Plus

Isaac Bonnell

Came here to get a fuse for my multimeter in a pinch - glad they had it but was way overcharged for it

Dylan Acosta

The place is pretty cool. Im a tech nerd and love it. The staff are very friendly.

Daniel Ezell

They have everything and know what Im talking about everyone I come in.

Mason Loeb

Super helpful, even when you cant pronounce what your looking for.