Staples

Category:	Office Supply Store
Address:	2950 Broad St, San Luis Obispo, CA 93401, USA
Phone:	+1 805-782-9881
Site:	storelocator.staples.com
Rating:	3
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 26

Reviews 19

Rosemarie Pollak

I used to like the store - a long time ago. Now I would like to give it a rating of zero stars or even a negative number of stars if I could. Here is my experience with trying to buy a printer yesterday. I ordered it on line for a one hour delivery at the store and paid on line for the printer. When I came to the store to pick it up I was told that it is not in stock and that they sent me a notice to the effect. I never received such a notice. I was promised and assured that the printer will be delivered to my home the following day. That never happened either. When I called the store I was told (after a long wait) that the order was cancelled. When I tried to find out why, the person I talked to hung up on me. So I called back to talk to the manager. After another very long wait the store manager informed me that I was supposed to pay for it again at the cashier, because somehow it was to be a new order. Am I supposed to read peoples mind? No one told me that it was a "new" order and that I need to pay the cashier again. BTW, I never received a notice that my order was cancelled - just a wasted day without a printer that I urgently need. Another small issue on the subject: Staples advertises that they will match any price by another outfit. I brought a confirmation from Costco that I can get it for a lower price. But I was told that Costco is the one and only place whose price they dont match. Perhaps so, but why does their advertisement about matching prices not mention it? Finally, I need to correct my identity, I am Michael Pollak, not Rosemarie Pollak

Scott Potter

I LOVE Staples! It costs a lot of money for a company to put this much stuff in a store in a small town to just sit there mostly. I find almost any thing I need is right there! If they dont have it they can get it fast. I buy all my office supply stuff there for our business and I have bought a number of electronic items there too like a router and a hard drive. They have a great rewards program, and the sales are good too. I buy online quite a bit for bulk stuff or odd things like toner, but I use the store when I can. I just did a big job in the print center and they were so helpful and went out of their way to get it right. One time I used the Easy Tech center and the guy there found a very odd problem with my computers video card. I was totally impressed. I took it there just a lark...I did not know they had people that were that geeky.

Raelene Ramos

I bought a calendar online. I got an email it had been delivered to the store for me to pick up. My hubby was going that way so I asked him to grab it for me. They told him he needed a tracking number. IDK why they wouldnt look it up by my name or phone number. He said they didnt seem to care or really put any effort into it. Now I have to make a special trip. They also asked him if Id ordered it the same day he was there to get it. Nope. Not even close. Super crappy service. No wonder they are losing business and closing stores. Nobody ever said Id need the tracking number to pick up my item.

cara leandro

I bought a printer at this Staples and had to return it as it didnt meet my business needs. The manager, Juan, was wonderful. He helped me to process my return expeditiously and effortlessly. He is a very professional, helpful manager. I really appreciate the excellent help I received from he and the assistant manager. Sometimes the associates seem a little sparse at this store, but my experience today was very good.

Christine Adams

This staples is always totally slammed when I go in! Im not sure why the traffic here is just through the roof but I feel for the employees...They always seem strung out and frustrated but who would blame them? They seem very understaffed for the amount of traffic that comes through. Hire more help (pay them more too) and you might see a bigger benefit for both sides.

Mo Shihadeh

I know probably no one cares about these reviews specially in the san Luis Obispo branch ..but, I had the worst experience ordering my business cards from them. the counter people and Supervisor there had no intention it seems like to work on any project , very disappointing service

Matthew Brousil

Have just been using the copy & print center for small print jobs, but the guy working has been great despite heavy traffic while Ive been in. The employees are great with customers.

Jeff Andrews

This place is hit or miss as far as staff friendliness and knowledge. Its a box store with box prices. Electronics can be found cheaper elsewhere.

Leon Castillo

Excellent customer service! Very helpful staff and managers that go out of their way to assist you! I love our SLO Staples store!

Laura Kirschner

Says on the website "open until 9 today, " but after we drove across town they were closed at 6:30.

Nick Hobgood

Good office supplies source including computers, tablets and office supplies.

Andrew Hughes

Its a Staples. Not the biggest or nicest one Ive been to, but its decent.

Elizabeth Clanin

San Luis Obispo California very helpful staff and pleased my service