T-Mobile

Category:	Cell Phone Store
Address:	1210 9th Ave, San Francisco, CA 94122, USA
Phone:	+1 415-682-9953
Site:	t-mobile.com
Rating:	4.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 26

Reviews 16

K. Y. Ng

We went to the store and tried to get some assistance in migrating an iPhone to a later model. Jeannie was extremely patient, helpful and knowledgeable in helping us out and giving us advice. We made an enquiry earlier with Forrester and he was equally pleasant and helpful. We are very satisfied and impressed with their services. The store is very clean and comfortable too.

David H

The store itself is clean, and projects are well placed. The staff was very helpful to setup a new line, including porting a number from ATT, and to answer any questions we had regarding International roaming. Staff was well informed of their service. They dont honor any web deals, so if you see any deals on the Tmobile website, you should get it from there instead.

abhi shek

Super nice staff, they tolerated my two toddler-aged kids and even gave them a t-mobile bracelet while they helped us. parking is an issue because 9th is really busy, FYI. they didnt try and upsell us either (which I cant stand) - they just assisted us with getting a new sim card and we were on our way!

James Greenblat

Michael, Forest, Cros, Apollo and the entire staff have always been eager to assist us. We most recently upgraded our smartphones. Michael as always is patient, knowledgeable and personable. The best time for any of ones needs is early afternoons. Thank you Erin for having a very compassionate staff !!!

Brian Behlendorf

I didnt have to try hard to explain what I needed, which is what I had seen online (the $60 unlimited / 2.5GB monthly plan, bring-your-own-phone). Apollo was super helpful, polite, no upsell and no complexity when checking out. Even stayed well after closing without any sense of rush. Yay.

A Private User

Went in to look at phones. Never have been talked too so rudely. none of the phones worked, so after a few minutes of blank stares someone else came to "help". ps if your going to talk badly about the customers wait till they leave the store. Luckily online we got a good deal.

Mariusz Bronk

Miła i pomocna obsługa. Uszanowano moje skromne potrzeby i nie wciskano mi na siłę niepotrzebnych usług.

Max Tomlinson

Very helpful staff. I went in with a new phone and they switched out the sim card on my old phone and set me up in minutes.

Ryan Andre Magsino

helpful representatives (especially Josh and Cros) that beat out calling t-mobile to order new phones and whatnot

James Bishop

Very helpful and understanding. I chime to this location over one thats closer because of the help. Thanks

Karl Barner-Rasmussen

They gave me a free SIM card for my new phone after the last one was stolen. Thats awesome.

Julie Wu

Legit customer service. Friendly staff.