Category: | Office Supply Store |
Address: | 3146 Sports Arena Blvd, San Diego, CA 92110, USA |
Phone: | +1 619-523-6005 |
Site: | storelocator.staples.com |
Rating: | 2.8 |
Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM |
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Robin ONeal
This is the WORST office supply store Ive ever been to. Not one of the four very unfriendly employees was at all helpful with very simple questions - like, "if the printer Id like to purchase is not on the shelf, are there any in the stock room." After paging a manager, who never showed up, and waiting around 15 minutes I was told another employee who could help would be in to start their shift in 10 minutes. I had called to ask before arriving if they carried white rolls of paper and was told yes. When I got to the store, an employee stocking shelves told me they didnt carry white paper on a roll. I told him Ive been told over the phone 5 minutes previous that it was in stock. I also asked this same employee if he knew anything about ink cartridges, which he didnt, and my last question was where I could find individual boxes for shipping. I was told he had placed all the boxes up front by the register (NOT the bankers storage boxes that were on sale!!). He came back 5 minutes later and advised me the last 2 rolls of white paper had just been purchased. I wandered around the store and finally found shipping boxes in different sizes as well as 6 rolls of which paper! "Oh, thats what you wanted?" Really?!!! I put the ink cartridges back on the shelf, got my 2 rolls of paper and left swearing Id never be back to this store! The employees at the cash register couldnt think there way out of a shoe box!!! Came home and ordered a color printer online from Best Buy at a much better price and available for pickup the following day. If Staples is in fact merging with Office Depot, I would hope someone in upper management would figure out theres a major training problem at this Staples store. HORRID!
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Mike W
These PEOPLE are full of LIES: I called a few minutes past 9am; asking for "the store manager." The one who answered the phone said "That is me." I was asking for "the phone number of the district manager." She could not give that, as "I be the assistant manager." I told her of "being deceptive" to me, in the claim to me of originally being the store manager who I asked for. I was told that "The general manager be who I wanted you speak to." As he be not there. That "he could call you back." I not wanted to give my contact info that she asked for, as (I reply) "return phone calls are not reliable." Over time, I chose to give it a try -- just to test the reliability of this store: a failure or non-failure. As I knew the FAILURE be to overtake the truth. I called back a few+ minutes past 10am: A male answered the phone: I asked for the general manger. I was told "Hes in a meeting right now." I replied "I called an hour ago. Hes supposed to have called me back. You think Im gonna believe this." (saying that in the context THAT I NOT BELIEVE THE EMPLOYEE) NEVER TRUST WHAT THEY TELL YOU. I called this store because those @ the calling center are not reliable in answering my questions. As I expected better customer service calling a store. I was wrong.
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lauren stead
I ordered business cards online for next day pickup at this location. typically, these would not have been ready until 8:00 pm the next day. I called the print center and asked if they could be done any earlier due to a networking event. The employee on shift called me back in 30 minutes to let me know my cards were done and I could pick them up at my earliest convenience. I was really impressed that he worked so quickly to finish my project. The print employee working on April 3rd around 8:30 pm did an excellent job. Thank you staples for working with my tight deadline.
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Toni Gautereaux
If you want over the top professional customer service...seek out Caleb. He goes the extra mile and seems genuinely happy to do so. I had forgotten to bring my rewards coupons with me to the store and they were big - $40 - so I didnt want to buy what I needed without them. For whatever reason I couldnt access the coupons on my phone. Caleb suggested that he could use a store computer and print them out for me to use! That, dear folks, is exceptional customer service and very appreciated! Thanks Caleb! Youre the best!
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Scott Hurlbut GoSite
First bad review i have ever wrote in my life. You can check my google+ page to verify. I am a diehard laker fan, their gym is called staples center, and Im urged to write a bad review on this staples location. So I email my attachment over to the lady on the computer in printing. She goes "I havent received it yet", which was a lie, and she than goes on break. Very poorly runned/
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Surf Camera
A Staples helper handed me a black ink cartridge for a basic HP printer that cost $103.00. I said there must be one cheaper than that. He said "but there are 2 in there". Then he told me if I only want one to look on the wall of hundreds of ink cartridges and walked away. I turned to Amazon Prime and got one for $13.00 same day delivery.
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Joe Dawson
salesman sold me things I did not Need it was Joe McRae on the 1-10 scale negative 10. I was also promised windows 8 and did not get that either. If you want to get ripped off and bad service I would give this place a try!! Sincerely, Joe D.
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Debra Schroeder
The employees are very friendly and helpful. If youre in a rush, ask for help to save time wandering the aisles. Like all Staples, this one opens early and closes late. It can be hard to get in and out of during rush hour.
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Perry Darwin Megginson
Took forever to print a few documents I emailed to them and Sales Associate Brynne was rude. Sorry for making you have to work while you are on the clock. Shame on me.
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Dan Smith
Not as well organized as office depot. There prices are the same but the staff just is not as noticeable. Check out person was nice and friendly.
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Minh Le
Josie is the worst. We had many difficult times with her. Now, we just come back at different time whenever i see her or go to other stores.
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Charles Young
My first visit not expecting a whole lot, but boy was I shocked how tasty the food was, excellent, and the house sauce was to die for. Amen
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D E
Higher prices, less selection, and a "usps" mailing center that you cant mail certified letters through
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Steve Chepp
Good selection, great staff. They also have a great discount bin with tons of oddities in it.
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E. Travis Hartman
Didnt have anything in stock. Employees not helpful and self absorbed.
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Brady Brown
Very little stock, most locked behind glass. Poor parking.
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Alan Justice
Has a little bit of everything...Amazon on terra firma!
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Alea Ford
Staff looked so depressed and was not friendly!
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RODRIGO BECERRIL
Book binding in and out in 2 mins. awesome!
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Al & Peg Lieb
personnel not very helpful
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Natalie Rosales
Worst customer service
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Scott Heemstra
i guess