Pacific Beach Bikes

Category:	Bicycle Store
Address:	1852 Garnet Ave, San Diego, CA 92109, USA
Phone:	+1 858-220-6187
Site:	pacificbeachbikes.com
Rating:	4.6
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–5PM

Location

Photos 97

Reviews 8

Bowzer Loyalty

I was made to feel as if my business was absolutely unwanted here. No pride in their work as i need to return today, after spending $120 not even 24 hours ago. Im not sure how else to describe the vibes i was getting from the woman at the register when i first walked in besides pretentious, completely pretentious. This was an awful experience and does not represent the vibe and culture of Pacific Beach at all. When i asked her to tell me about their tires (since across the street at Pacific Coast Bicycle their tires are $15 and here the woman told me their tires are $25.99 + tax) she said she didnt know about them and walked away without even looking at me. She could have even sold me some BS and i would have been satisfied, i simply wanted to hear what kind of quality i was receiving to justify the price difference. After she turned and walked away mid-conversation, the mechanic she had pawned me off to after realizing i was going to be asking questions before just handing over my hard earned cash, was also seemingly completely uninterested in assisting me with any kind of questions regarding their products. The only reason i am giving them 2 stars instead of one was finally, a tall, friendly staff member (im assuming manager or owner) came out of the back and actually explained the brand and quality of the products which was refreshing and definitely made me feel more comfortable choosing them to work on a bike that is, not only my main form of transportation at the moment, but of extreme sentimental value to me. He was also helpful in that it turns out they in fact do have another tire for $20 but i had not been previously informed of this as the woman only wanted to charge me the most money possible when giving her "quote" (which seemed to be the only part of the whole customer service experience she was interested in taking part of). After talking to the customer service driven male manager though i in fact did choose the more expensive one because who doesnt want better quality? It just would have been nice to had been given the more affordable option to go that route if i so choose to, not just be squeezed for every hard earned cent possible. The reason for my visit was to replace my back rim and tire after being hit by a car but after seeing a set of rims i liked i decided to replace both front and back as well as the back tire. Since the accident, although hobbled, i had been riding my bike for going on 4 days and the back tube was holding air just fine. Despite this, the original money hungry, judgemental woman included a new tube as part of the quote. For seemingly no reason other then, again, to squeeze every cent possible out of the hard working citizens of Pacific Beach. When another mechanic came out, who i was told would be the one to actually service my bike, i asked him if i threw him a tip if he would mind brushing some of the mud of the bottom of the bike real quick while servicing it. I received a prompt and loud "NO" as the only response and was told by another employee for that, i would need to pay for a tune-up. In my experience with shops who take pride in their work something simple would be no problem to satisfy the customer, not to mention i was offering a cash tip to do so. The new quote also included labor costs for each item i was buying. Not an overall labor cost or even just the labor for the 2 rims but for everything including the tire. (which is part of the process already). After all this i wake up this morning to get ready and ride to a community event and find my back tire flat!

Travis Foreman

As my girlfriend and I walked in the store, we immediately were greeted with genuinely warm smiles. Right away we felt this was the place to buy our beach cruisers. At no point were we pressured to buy and that was the most important aspect about this locally owned shop we liked. Each person in the store truly does go above and beyond to make sure you get the bike you came in for! Weve been back for add-ons to our bikes and feel like part of the family when they remember us and ask how much we are enjoying our bikes! We are Pacific Beach Bikes customers for life and will always recommend them to friends!

Jesse Harwell

I am getting ready to start a trek from San Diego to Seattle (who knows, maybe I will only make it to LA) - Pacific Beach Bikes took a shipment from me in Colorado and put the bike together, made recommendations on some extra accessories and overall spent way more time that one would expect. They close at 7, but stayed until 8;30 trying to teach me some of the tricks I might need for the ride. As an aside, Heather does have this cool trick where she can "swallow her own voice" -- see if she will do that for you after you get a bike and some cool gear. ;-)

Chris Short

I went in here for some pedals, straps, and a lock. Even though I came in with a bike that wasnt purchased from them they treated me just like they would any of their customers. The straps had a weird issue with them so I brought them back and the guys at the shop instantly figured it out and fixed them! These are real stand up guys and thats hard to find in a bike shop in PB. Also if you are looking for a nice bike to cruise around PB they have very affordable cruisers and single speeds, I was impressed by their selection and customer service.

sam bonner

I came by the shop looking to buy a new bb got it, and the guys even got me riding same day! That never happens, and really took care of my bike. I needed a longer seat post and they didnt have one quite long enough and you know what they did? Call around and tracked one down!! Thats how you keep my business! Go to PB Bikes for what ever biking needs you have they will make it right!!!

heavy metal training concepts

man i love this place. Ive been here a few times now while building my custom stretch beach cruiser to pick up parts i was missing. i have now meet most of the crew and there is not a bad one among them. everyone knows what they are talking about and is super egar to help. i got in and out fast and with every thing i needed every time i went. thanks again guys.

usCalibration

Where do I start? Pacific Beach Bikes is the best bike shop around. I have been to them all. Locally owned and operated, you will get service from people who care and are truly passionate about what they do. They even have their own line of Bikes, San Diego Bike Co. that they sell exclusively! Do yourself a favor and check them out. You will be glad you did!

Molly McCrackin

Heather and her husband are amazing to work with. I manage a lot of vacation rentals and the bikes get heavily used. PB Bikes is always there to give me a great deal on new bikes and repairs for my existing ones. You cant beat the friendliness of the staff and attention to detail that they provide!