FedEx Office Print & Ship Center

Category:	Print Shop
Address:	6700 Lonetree Blvd #800, Rocklin, CA 95765, USA
Phone:	+1 916-773-4420
Site:	local.fedex.com
Rating:	2.6
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 16

Reviews 16

Tashfique Hossain

One of the worst Fedex experience ever. The staffs were reluctant and detached. One of the main printers/copiers was out of order (I noticed that particular printer to be out of order before in multiple occasions). I had to wait good 20 minutes for the second printer. Even then, the second printer needed to be rebooted twice, and even after that it didnt work. When I asked help from the employees they seemed annoyed. The staffs didnt have the technical knowledge to troubleshoot the machine. When I asked the staffs if they have any other solution for my printing job, they said they didnt have any and I needed to wait until other jobs in progress were finished. I had to figure out myself that there is a computer station which I can use. I thought the staffs should have thought about that when I asked for alternative solution, but they didnt!!! I can understand machines malfunctioning occasionally, but what annoyed me the most was the reluctance of the staff in the store to be helpful.

D L

The worst experience ever. The people at this place dont want to be here. They wouldnt accept a packed that was in a perfect box and the same shape and packing material used as fed ex shipped it to me. They tried to charge be a re packing fee. Total BS. I send and receive a lot of packages and never have I heard such garbage. These people at this location are a joke. That brings us to location. This is in the worst location I have ever seen. Hard to find in a hard to negotiate parking lot. Save yourself some grief and go somewhere else.

Bryan Lewis

This is a very small location, but it has all of the standard FedEx Office stuff. There are 3 self-serve copy/printers that can do color or B&W in a variety of paper sizes. There are some computers in the back, a fax, and the full-service counter for shipping and custom printing. The staff is nice, but there are few of them and if there is a line it can take forever to do anything. I usually go for self-serve color printing and I can get in-and-out quickly.

Sam Beresford

Because of this location, Ill likely never use theyre design centers again. I mean Adobe CS5.1? COME ON And Noooooo way of getting any access to dos to fix the glitched results from illustrator with a simple dos rename command. 0 of 5 stars, I lost a ton of time I could have used to make money. Screw these guys, they acted like I might be a gamer because I expected an actual computer with software from this decade... Oh well

Amanda Braun

I had almost finished an online order but just wanted to see the paper. I go into the store and there are 4 staff members working on taping boxes and they would not process my order while I stood there but told me to come back when the invoice said- 3+ hours for some 30 flyers. I live another 30 minutes past their location. Aweful customer service standards. If I hadnt paid online I would have cancelled my order.

Todd Erickson

Terrible service. We called ahead to find out if they offered a very specific service, they cheerfully said Yes, so we came down and wasted our trip. They not only could not do what the had just told us they could do, they sent us on our way with a totally snarky send off for our trouble. The guy who waited on us does not deserve a job, and Fed Ex - there are lots of other places that ship things!

Kevin Berni

This locations office print shop is a joke. Very rude staff with very overpriced/cheap material. Needed some flyers and business cards in a pinch and they were printed on cheap flimsy "cardstock" that was just as thick as maybe two pieces of printer paper stacked together. We are now out $45 and I have to purchase cards elsewhere. Very disappointed.

Hannah Pence

August 2014 -Every time I order online and need help or pick up I go here. The sales ladies are professional and knowledgeable. One time an order got messed up so they re-printed several times FREE and let me keep all the extras...Im very satisfied with my last 4 orders here. Highly recommend.

Melissa Malmberg

I went in to ship two items on my lunch break. Two people were in line in front of me. They werent being helped to my knowledge. There was one employee binding booklets for almost 10 minutes, no one greeted me or told me how long my wait would be. I wont be back.

Alexis Rickards

Just went there in the middle of the day, saw a sign that said temporary closed for 45 mins, left after an hour of waiting and still nobody showed up. Ridiculous to close a store that is only open for several hours on Sunday.

Judy Saint

Friendly, ready to help staff. Equipment is always working and easy to figure out. Its my go-to little copy and office shop.

Jessica Lumley

I made the mistake of ordering a small job online to pick-up in store at LUNCH TIME. Took 20 minutes to pick-up

Elizabeth Jones

Costs $16 to fax 7 pages. What a ripoff! Do your office/mailing through UPS, better prices and better service.

Matt P

This is my go-to place for shipping and copying. The staff is always helpful and friendly.

Manish Ved

Poor customer service. Not enough staff and long wait.

Rafael Robles

Terrible location is a mistake to do something here