Category: | Bicycle Store |
Address: | 7056 Reseda Blvd, Reseda, CA 91335, USA |
Phone: | +1 818-345-8844 |
Site: | resedabikes.com |
Rating: | 3.2 |
Working: | 10AM–6PM 10AM–6PM Closed 10AM–6PM 10AM–6PM 9:30AM–5:30PM 11AM–4PM |
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A Private User
First I want to start off by saying, I have never left a bad review, but I had such a terrible experience here that I want to forewarn others. I decided a couple of weeks ago, that I wanted to buy a bike and was very excited to start my search. This place is very close to my house and I thought how convenient. The guy who helped me said he was one of the owners, so I guess this gives him the right to be condescending to his customers without repercussion. How theyve stayed in business, he said for 30 years I dont know. I walked out very upset at the way I was spoken to, and they lost a $1,000 transaction. If you are in the business of dealing with people... learn to treat them well. I highly recommend that you DONT waste your time here... that is unless you want to be treated like crap.
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A Private User
As with other reviewers, I agree. The employees and owners here think way too highly of themselves. Not only that, but they gave me false information. I went here to get hydraulic disc brake fluid so I could bleed my own brakes. I asked what type of fluid I would need (there are several) for my Avid Juicys and they told me. Just to be sure I called Avid and asked them afterward. They told me he was completely wrong and that I shouldnt use the fluid he recommended because it would ruin the brakes. Reseda Bicycles nearly trashed my brakes and caused a safety hazard for me. If my brakes had failed in Mammoth two weeks later, I might not have been able to tell this story.
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A Private User
I have been to many a bike store in my time.. This however was one of the best I have been to. The service was great. the mechanics were nice and they have a wonderful selection.. I recently went there to buy parts for an old Bmx bike I was remaking. The service was good, and the mechanics are very helpful. Since my first visit I have gone many times, and they always welcome me to the store. if you need good parts and good prices you will love this store, if this is what your looking for you will have a good experience. I rate 4/5 if you want a quality part for a good price.. This is the place to go! This is now my regular shop and I wont go anywhere else.
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A Private User
I have been going to this bike shop since I was 15 years old. I am 35 now with a family. Not once have I been treated or steered wrong in any way. There are people who have posted negative comments about the staff and I totally disagree. When I bring my little ones they are welcomed liked their own and honestly feel like an extended family. The prices are fair and labor done is excellent. I live in lancaster and travel to Reseda to get parts and or service, although I have other choices. Keep up the good job guys, from a happy loyal customer, Manny
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Kevin Herrera
I had a flat bicycle tire and man those things were on tight! I was gonna change it myself but I was getting to the point of stripping the nuts so I went here to get it fixed and they did! they were professional and really fast! and it didnt hurt that they were cheap... I will admit that I was VERY Cautious going here after reading the reviews but I judged based on my experience and service and I have to say for me it was nothing that everyone is saying which Im glad... I will def. be going back :-)
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A Private User
Incredibly Rude People. I went in needing some front spokes to be replaced. When I approached the counter I felt as if I was ignored. When I asked how long it would take to repair my bike an in the most rude manner the guy said a week, then just walked away. Then I'm guessing the owner came up and asked me why I needed an he said to pick it up the next day. I was so displeased with my experience I dot know wether to go back there or not because I need an inner tube.
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Steven Martinez
Todays awesome sauce is brought to you by Reseda Bicycles! I called 8 bike shops looking for SRAM X9 shifters. Finally Reseda bikes came thru big time with a new set plus grips. I walked in and they had lots of components for my mtn bike. I was there for shifters but a found some modern 200 lumen bike lites perfect for my bike. I saw tons of bikes but I had tunnel vision for my parts. Im sure their bikes are great too but I was on a mission to get my ride working.
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FRANKLIN CARDONI
I bought myself a hybrid bicycle from Ali my good old buddy since I started riding BMX back in the 80s until now still have you as my only one and only favorite bicycle shop in the valley... Thanks for looking out and letting me continue ride along with the best bikes in the San Fernando Valley...
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A Private User
You would think a business would appreciate its customers. They do not have friendly service and should take classes in customer friendliness. I will not go here EVER again. There is plenty of other bike shops that would love my business.
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gloria diaz
Went to Reseda Bicycles to fix an old bicycle for my granddaughter and the service by Daniel was so wonderful that I also bought a bicycle that was comfortable for my style of riding. Plan to come back for a few more things. Thank you!
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Jeff Taylor
I had gone to a few other local shops then found this place. They have a huge selection. They put Performance Bike to shame. I spoke with Dan. He has anything and everything you need. Best shop Ive been to so far. Closed on Wednesdays.
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Ed Greenberg
I bought a $350 hybrid/comfort bike (A Raleigh.) Elliot recommeded the bike and his judgement was good. The bike has been a good experience. Ive had several service issues, and Reseda has exceeded my expectations each time.
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B Lopez
DONT DO BUSINESS WITH THIS SHOP. They give you a price when you drop off your bike, then charge more at the time of pick-up. The old lady who works there has no customer service mentality. Worst service Ive received.
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A Private User
I bought a bike here the other day and they were nice and friendly enough, but they did a really poor job fitting me to the bike (although I only learned of this later). I had to go to another shop to get it fixed.
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A Private User
This man is so full of himself and completely blew me off and told me he couldnt help me without me asking him a thing just because he was talking to one of his people. Complete disregard for his customers.
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DETANEMUSIC
This place is a rip off. One price when you drop of a bike, triple the price when you pick it up. Bad information and advice with terrible customer service. And those are their good qualities.
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Erica Sanchez
Dan was the best, he was able to replace a few bike parts and I was on my way without having to do a full rebuild or buy a new bike.
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Matthew Kaufman
Always great friendly service. Work is spot on and selection is great. Highly recommended.
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Ariel Farzan
They are extremely friendly with you....after they make you pay $70 worth of repairs!
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Mark Wolheter
Always been fair . Competitively priced . Backup their products. Thanks guys !!!
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Kfir Cohen
great selection affordable prices.
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juan torres
Worst servis Ive received
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A Private User
Very rude owners