Jackson Square Fine Jewelers

Category:	Jewelry Store
Address:	2890 El Camino Real, Redwood City, CA 94061, USA
Phone:	+1 650-365-3000
Site:	jacksonsquare.com
Rating:	4.5
Working:	Closed 10AM–5PM 10AM–5PM 10AM–3PM 10AM–5PM 10AM–5PM Closed

Location

Photos 27

Reviews 12

Paul Nicholas

I live overseas and was in the market for a particular watch and in general the USA has the best prices in the world for high end watches. I found and contacted them online and they had the model in stock I was in touch with Dan and we negotiated a great price and was shipped to me . To reduce the weight - cost of shipping I had it shipped without the heavy and large wood box, Unfortunately during shipment the strap was damaged after being opened by customs and poorly repacked by them. So no fault of Jackson in packing but Dan ordered a new strap had it shipped and a week later I am wearing the watch I was happy with the service but Dan also supplied the new strap free of charge , just to say this was not a warranty or shipping claim he supplied the new strap as a good faith gesture. Purchasing high value items on the net can be a little risky but Dan at Jackson gave impeccable service and I would recommend them to anyone .

Taylor Holmes

Amazing Service. I was having a family heirloom diamond set in an engagement ring and realized late in the process that I needed to have the diamond appraised. I called and Dan said he could help me out and made it super easy for me. Im the kind of person that likes to learn about what Im doing so I can make smart purchases and not only did the work get done fast, but I learned a lot about my immediate concern, as well as what to look for in the future. This is the kind of good ol fashion customer service thats hard to find these days. Buying the ring was stressful enough, coming here actually made the whole experience better. Thanks Dan!

bryant mcgrath

Ive been a Jackson Square Customer for All Seasons since the day they opened their doors. Never have I found the need to shop elsewhere. This is a owner run store with partners that know how to care for their customers. Finding Special Occasion Jewelery or servicing the High End Complicated Watch, my expectations and satisfaction has always been met or exceeded. And for some of us that need a bit of education, the owners / partners and staff will make sure you fully understand what you are interested in or buying. Jackson Square Fine Jewelers is my Life Long Personal Jeweler.

Martin Stein

I bought a nice Eterna watch there on recommendation from a colleague. The service was good and I also bought wedding rings and jewelry for christmas gifts there. The watch was serviced there and a luminescent dot was lost during the repair process. I had to argue to get that replaced. The replacement didnt fit very well and the staff told me to not use the rotating bezel on this diving watch. Subsequently another luminescent dot in the watch fell off. I have not gone back for service, and cannot recommend their watch repair.

Deann Hensley

I was on the hunt for an engagement ring and was completely bewildered by all my options. After shopping around, I went into Jackson Square because I had heard good things. The staff made recommendations and explained to me the various types of designs I could get. They worked with my budget and never pressured me into anything. After about an hour, we found the perfect the ring. I havent given it to her yet, but thanks Jackson Square Im sure shell love it!

Emma Jennings

For all my fine jewelry needs, I go to Jackson Square. Aside from their exceptional inventory, they also do jewelry repair and appraisals. I took a worn necklace and earring set in recently that my husband bought me for our anniversary years ago. They repaired it with no hassles and it looks brand new! Jewelry stores may be a dime a dozen, but Jackson Square is in a league of their own.

Richard Carson

My wife and I have been going to Jackson Square for years now. We were in the store a couple months ago and she pointed out these Blue Sapphire earrings she really liked. Well, I went back the other day and bought them for her for Valentines Day. They gave me a great price and did a wonderful job with gift wrapping. Cant wait to give them to her, and I have Jackson Square to thank!

John Reade

I went into Jackson Square Fine Jewelers after a recommendation from a colleague. I needed a full watch and dial refinish for my 15 year old Rolex. The watch was in poor shape, and by the time they were finished with it, it looked even better than when I first bought it all those years ago. I will be using them for all my other watch or jewelry needs from now on.

Elsie Wedgeworth

I took in some old jewelry I hadnt worn in a long time to Jackson Square for repair. The quote they gave me was very reasonable and they even finished my repairs ahead of schedule. The woman that helped me was super friendly and knew what needed to be done. I plan on taking more jewelry in soon.

Louisa Barrett

Saw them online and took some jewelry in to sell. The guy gave me a great deal and I even bought a few items!

Gloria Baigorria

Always excellent, I have recommended two colleagues.

Tony Torres

Great customer service and got a great deal