Category: | Pet Adoption Service |
Address: | 353 Lakewood Center Mall, Lakewood, CA 90712, USA |
Phone: | +1 562-531-2871 |
Site: | adoptandshop.org |
Rating: | 4.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–7PM |
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Briana Young
So many problems with this place. They had informed me that my puppy was healthy and over her cold and had all her medications for her cold, well they were wrong, my vet told me they didnt give her as much antibiotics that a puppy would require to rid of a kennel cough so that is why my puppy has had it and never got over it. The adopt and shop had informed me that she had all of her shots, again theyre wrong, she needs a booster shot for the vaccine for her kennel cough called bordatella. Turns out she cant get that booster shot with actually being sick with kennel cough which is why she never got the booster cause she was never fully healthy enough for it. I love this puppy very much, I have to force feed her a pill once a day and a syrup based antibiotic every 4 to 6 hours to help reduce her coughing and rid of this horrible kennel cough that she hasnt gotten over. Thanks to this kennel cough she hasnt had any want to eat food,nor play and has been very lethargic. Thankfully to my vet and her antibiotics shes looking a lot better, eating continuously and will be healthy in no time. If I would have been informed that she didnt get her full antibiotic set for her kennel cough I would have started her on it right away.not only have I had the misinformation from these untrained people that shouldnt be handling animals but yet they also took my personal info, address, info on the fact we have adopted sandy the puppy, and a new little kitten and said "sandy was malnourished and wasnt being taken care of"and reported us to seacca. They informed seacca that we have a new puppy and adopted a kitten recently which they are the only ones who know that we have a kitten and puppy. No one else knows whatsoever. Seacca was polite enough to inform us on a brief description on the call after seeing our pets happy,well fed and relaxed on the couch.he also informed us that we never once ever got a call on mistreating our animals and is shocked that we did after seeing our pets healthy and happy.Thanks adopt and shop for harassing me, my family and our animals for no reason. I will be handling this with the help of witnesses who were involved when seacca approached us thinking we werent caring for our pets. Dont trust adopt and shop with your personal info!!and dont trust the information they give on the animals that you adopt.
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Robert young
Me and my daughter went in we bought 2 kittens we requested 2females made it very clear 2females! When we were purchasing them they said they had all there shots except for rabies we bought collars beds kennels food toys cat houses spent alot! We left made vet appointments took them in for one thing, 1ended up being a male, for 2 they needed way more than there rabies shots we spent over $250 at the vet to top it off they didnt give us a shot record on them so I called for the fact that 1 was a male, and for 2 what shots have they had while the vet was waiting! When I called, the girl had the nerve to laugh she thought that being unprofessional was funny. not knowing what your selling is unbelievable and not knowing to give the right documents with an animal is unbelievable!!!!!!!! So finally we got there shots, paid a grip the next day a manager called me said all he could do is return my male cat I told him Id like a refund on the shots I was told they already had, and that the kitten was already used to us so it would be hard to take him back but he said no! Well my daughters kitten is wild she cant do anything to keep her home she runs away and gets into everything doesnt get along with the other animals. my male is calmer so she called in and said shed like to exchange her for a puppy since they had offered that to us and they said ok bring her in and pay the difference which is like 50$ so she went down there shes 5 months pregnant also when she got there they were very rude and said no exchangs she told them our whole story and that she had called in earlier and that they said it was ok to do The exchange but they gave her a hard time and said they wouldnt do it but she could leave the cat there so she called me and I asked to talk to a manager hes not available no one there knows any information on the animals, there selling animals through untrained kids!!!!!! Dont ever buy from there go to your local shelter stay away from there, worst service ever!! They should have a trained staff with knowledge of the animals and paperwork; Ive never had this issue before beware buyer they are young and unprofessional ! I will update this post every 3 days to let u know if the manager responds to my voice mail
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Taylor Kliesen
Want to come in and meet pets and animals who need new homes? This is the place. Its a little tricky because you dont have much time to see how your animal is going to get along with another animal in there and the adoption fees are a little hefty for not being refundable even if the animal doesnt work out for your home (which does happen sometimes- just because two animals get along in a store doesnt mean they will once theyre home even with work). I wish there was a trial period, but I understand theyre trying to either fund their service or get the animals a home so Im not even mad about it. Everyone there is really caring and they seem like they take care of the animals much better than a shelter. My dogs favorite treats are also sold here for cheaper than I can get them on Amazon! Yay!
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Pat Pacheco
My parents dog passed away and they wanted another dog so we went to Adopt and shop. We were originally went to look for a beagle and since they did not have one they told us that SEACCA had one. They picked one out not the beagle, and took her home. She passed away after a week from kennel cough. They were so heart broken that when I went back to Adopt and shop and they suggested the cutest little maltepoo and I brought my parents back and they fell in love! She has been with them a year in July and she is the cutest thing with the best personality. She was named Quinn but now Ruby and she has learned to sit up and ask for her "cookie" Everyone at A & S was so kind and they seem to really enjoy the work they are doing. But we have to spread the word that the rescues make the best pets!
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Lori Goodluck
I adopted a puppy, from Adopt and Shop, in July. I was looking for a dog that was about 4 or 5 years old. I really didnt want a puppy, but when I saw Faline, now Bailey, I knew she was the one for me. She looked a lot like my dog, of 12 years, that had just passed away. The person, that helped me, was verify nice and helpful. She told me all about the puppy and helped us get to know each other. Bailey was a very shy scared little girl. She has come a long way with training and more exposure to people and places. She is my buddy and I take her everywhere with me that dogs are welcome.I recommend you check out this shop. The staff is great and the fur babies are adorable.