Category: | Cell Phone Store |
Address: | 2907 E Florence Ave, Huntington Park, CA 90255, USA |
Phone: | +1 323-587-7808 |
Site: | storelocator.sprint.com |
Rating: | 3.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
JA
Jane Doe Profiled
Recently went to this store to acumpany someone . she ended up buying a new I phone 7 ... I dont understabf. why it took more then 2 hrs to get this phone set up... Went back about 5 days after to exchange it for a Galaxy android phone .... It took them so long to figure out how much more or less she would have to pay .. It was so easy to just calculate it all.. And on too of that about. A houre to set up the new Android... The employees here make things that are so simple to do through ..Say through a Google account to transfer your data to a new phone.. Rather then wait a whole day for there program to run through.... I get it Sprint totaly rather make money with apple and since apple is in compatiton with Android then I guess Google makeing things much faster and simpler is out of the question for sprint.... But come on! Get over it and suggest to there customers the easyer way to do thing rather then wast time and money to sync there phones !
OM
Omar Martinez
Pésimo servicios todos son muy goceros con la gente y el servicio pésimo te hacen esperar para nada y para que te digan que para pagar tu Bill en la maquina te dicen que te tienes que apuntar para que ellos te lleven y si ven a gente que necesita hacer una pregunta se hacen los que no te ven y así son todos
MA
mary m
they arnt helpful ... no one isnt helpful at all everybody in there have really bad attitudes especially the female supervisor all she cares is about her phone and gossip from there all the employees just talk in a circule while coustimers are looking confused not knowing who to ask for help .. and once you approch them they have a face like if you interrupt the employees conversation... corporate should be on they ass and come and check on these type of employees that they hired.. cause from my experience there is bad till this day..
JE
Jesus villegas
I had the best customer service here. Ive had Verizon and they dont compare to this Sprint Location. I was treated like a friend and appreciate the level of service I was given. I met the District Manager and the store Manager. They were great at helping me get the best phone and plan for me and my family. I would highly recommend this location to anyone.
ER
Erick Enriquez
They have bad customer service and lied to me into getting to speakers added to my account so they can add insurance to my phone which they said covered for all repairs when I finally need a repair they said I had to pay $200 to get it repaired so I cancelled the insurance because it was useless now Im stuck paying for speakers that I never needed
MA
Maricruz Flores
Sprint hires irresponsible workers. They have the worse customer services ever. These guys play too much. They dont even take care of their customers at all. First they are all nice to sell you their product, then they throw you off, when you have an issue. That guy Ricardo has no idea what he is doing at all.
DI
Dicaprio Sanchez
pesima atencion al cliente, la maquina para hacer pagos nunca sirve y siempre estan ocupados aunque no , este nadie adentro de la tienda. .....
CE
Cesar Carranza, MBA
I walked in, no one greeted me for about 5 minutes until I asked for help. My name was added to the waiting list. Waited 20 minutes to be told they could not activate my tablet and pressured me to buy their tablet which I didnt. I enjoy Sprint but the customer service here needs improvement.
CH
Che Tirado
I added service around 3p I returned to store 10min after 8p and the rep wouldnt even come to the door I understand they close at 8p but where is the courtesy. will cancel immediately. . Rep that dont care kill sprint...
MI
Mikel S
Great experience. I went in with a defective Galaxy S6 screen and they replaced it within a few hours. Very nice staff, extremely responsive and very polite. Thanks for taking such good care of me!
DR
Drea Wooden
Great customer service, another sprint store had messed up my grandmas whole plan and lines but they were able to break it down and help us out. Shout out to the assistant manager Juan.
JO
jose campos
Worst costumer service ever. Employees playing around. The guy that "helped" me was a jerk, and didnt know how to help or fix my problem that I had with there company and product.
JO
Jorge Zavaleta
En este lugar atienden muy bien y tienen los mejores teléfono móvil
EL
Elizabeth Moreno
Great service ! I have 7 lines and its really cheap ! Best store ever compare to other sprint stores. #JessyIsTheBest #YouGotAnIssueJesseyGotYou #JustGotToJesse
BR
Brian Soliz
Horrible Customer service! Not sure how theyre still in business. Gave me the run around on a repair and still have the same issues on my phone.
FL
flor tellez
Really busy all the time I come . Really slow service. Employees move extremely slow. Wouldnt recommend coming to this sprint store
BA
Bambie Torres
I waited more than an hour along with many other people and no one helped me or even acknowledged me. Ill never go back
VI
Victor Brito
Good help from the start satisfying service and got everything i was looking for customers sevice happy i came here
JO
Josue Pena
THESE GUYS NEED HELP. THEY DONT CARE ABOUT ANYTHING BUT THE SALE. CUSTOMER SERVICE IS 0%
UC
UCS Upland
They fixed my phone which saved my life! The reps i met were very nice and helpful
PA
Patricia Garay
The technical guy who helped me was so nice. Fixed my phone in a jiffy.
JA
Jazmin Orozco
No one knows what theyre doing at this store, completely incompetent.
AL
Alondra Fuentevills
The associates are all too busy talking to each other to help you.
DA
David Bell
Always want more money honey. What about I already paid you!
AU
Austin HERNANDEZ
Was waiting to be tended to and they brought us water
MA
Marisol Munoz
Horrible customer service . Report them to sprint
LO
louis mitchell
Good Business the waiting sucks but its cool
PR
Prophetess M. James
The first time there and I was served well
KE
Keyrhon King
Ricardo is the best he helped us a lot
JA
Jaime Marquez
They dont care about the customers
AN
Angel Álvarez
Rats are
VI
vilma menjivar
A great customers service
XI
xiomara beltran
great service all the time.
DE
Denisse A
Low customer service levels
JU
Julie De Leon
Great customer service
JA
Jacqueline Beltran
Ricardo is the best
ED
EDDIE RAMIREZ
It takes too long.
JU
Juan Jomarron
great peopler
RU
Ruben Rodriguez
over crowded
MA
Maire Vilobos
Good place
CA
Carlositos Lopez
Nice