Category: | Jewelry Store |
Address: | 501 Main St, Huntington Beach, CA 92648, USA |
Phone: | +1 714-374-4517 |
Site: | facebook.com |
Rating: | 4.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed |
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A Private User
TOTAL SLIME !!! I can"t post on the internet what I would really like to say. I was visiting in Hunnington Beach, and I recently noted the advertisement of the rings that Mr Montgomery supposedly carried, and went to his store wanting to purchase one. He did not have the one in the advertisment photo in his case, but assured me he could get one quickly. I paid him a deposit, and waited for the ring that was supposed to be in within a wk or so. A month later, he informed me that the stone was larger than what I ordered, "but I would love it". I told him that I did not want a larger gem stone, that the one that I ordered was already large enough. He insisted that I let him ship it and look at it, if I did not like it I could ship it back. I got the ring, and it was nothing like his ad, and immediately sent it back. I became ill, lived in another state (which he totally exploited) and grew very frustrated with his rude and ugly temprament and just wanted to get my money back because it was appearant that he had no interest in doing what was right. He refused...and suddenly referred to the ring as a "custom order" which he doesn"t refund "custom orders"...how convieniant...never mind that he advertised them in @ 4 colors and they were mass produced. I should have known not to do business with him. On one visit to his shop, he was yelling at someone on the phone and it was an appearant customer in a dispute. I have bought jewelry for yrs and NEVER EVER had someone so unethical in my dealings. Save yourself the greif.....find someone reputable !!!
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A Private User
Friendly expert service... My first experience was with a battery replacement on a diving watch, that other jewelers could not manage to accomplish! I was very satisfied, and later returned when I decided to sell some silver coins. I received a fair price, in cash, in just minutes! I also discovered during friendly conversation, that Charles is very knowledgeable in many related fields, and can buy, sell, or find you a buyer of most anything of value. Montgomery Jewelers is my new favorite place to do business in the Orange county area!
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William Stewart
This place is the worst. Do not give this store your business under any circumstances. Worst customer service I have experienced in a long time. The gentlemen doing repairs does not know how to talk to people, plain and simple. Just really rude. The last time someone spoke to me in such a condescending manner, I think I was in middle school. Even if they offer a reply to this review, just dont give this place a chance. With all the options we have as consumers, no one should be treated like this.
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A Private User
I went to Montgomery Jewelers recently and took in my fathers antique Rolex watch and Mr. Montgomery was amazing! It was finished in less time then I hoped and I paid less then it was supposed to be. Mr. Montgomery did HALF the price for how much other places wanted. I have now told everyone and will keep telling everyone about how fabulous his work is!:) You should take a drive down to his store and check out all the amazing pieces he has and he is a very nice man.
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A Private User
I have always experienced excellent service from Charles at Montgomery Jewelers. I have brought my jewlery there for years! I have recommended many family & friends and all have said their experiences have been great! Great prices and quality on all types of pieces! The owner is very friendly and knowledgeable. I will continue to shop and recommend Montogomery Jewelers! He is the Best!!!! Thanks for Everything Charles...
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A Private User
I am writing to thank you Charles for the great deal and beautiful diamond you sold my husband for our Anniversary. You have exquisite taste, a wonderful facility and gave us the best service ever! As a thank you, I have referred some cousins and friends and will continue to do business with you through the years! See you again when its time to get my "ROCK" cleaned! With many thanks, Valerie Beverly Hills
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A Private User
Last week I brought in an old cuckoo clock to Charles and he was very courteous and fixed the clock correctly in an appropriate length of time. I was not able to get it running and brougt it back to Charles and he was most patient and helpful showing me how to get it up and running. Went home, followed his instructions and all is well. I can easily recommend him Ed Fosmire Huntington Beach
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A Private User
A bit to much on the high end... $20 to replace a single battery on a cheap watch and another $10 for removing a couple links. Took less then 3 minutes to charge me $30... I was under the impression that a most good jewelery establishments wouldnt charge for taking a couple links out. I personally will take my business else where in the future.
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A Private User
I have lived in Huntington Beach for over 20 years and Montgomery Jewelers is the only place I go to for any jewelery or watch purchases. Charles is very knowledgable and defintely knows his trade. He is very friendly and always takes all the time you may need to be sure you are happy. Do not think of going anywhere else.
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Tom Ivers
I brought my new invicta watch to Charles Montgomery. The glass was cracked, he fixed it quickly for $35. Before i brought the watch to Charles, i got another estimate at a different jewelry repair store to fix the glass. They wanted $130. im glad Charles gave me a great deal. I highly recommend to go see Charles.
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A Private User
Montgomery Jewelers is by far the best Jewelery Store in the Area! I purchased my weeding ring from Charles, he is very knowledgeable when it comes to this sort of thing! He helped me get through everything fast and with a smile! I will be coming back here for sure, I loved my time working with this store!
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A Private User
Our company heard good things about Montgomery Jewelers for corporate engraving. Happy to say they were right. They were able to handle our large order in better time than the company we used previously and the work was impecable. They are now our go-to engraver.
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A Private User
I generally spend a fair amount of time researching by phone or internet before conducting any sort of business. Save yourself the trouble, if you have any precious metal to sell, Montgomery Jewelers offers a "great" exchange rate!!!
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A Private User
I needed to have some watches engraved, looked around and found Montgomery jewelers prices and service to be the best..The service was done right, on time and on budget.
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Cinnamon Stanlow
i have been a customer here for 15 years and would not go anywhere else. I you need a watch or anything jewelry related charles is your guy.
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James Torres
charles helped me find an alligator band for my movado in two minutes flat 3 minutes later i had it on my wrist. great service !
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A Private User
... watch battery change and link removal. Fast service (less than 10 minutes for everything) for only $20!
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Serena Barabas
Great guy Very fair No need to haggle