|Category:||Auto Parts Store|
|Address:||13503 SE Mill Plain Blvd #108, Vancouver, WA 98684, USA|
|Working:||8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–5PM|
Did not experience it as female friendly (possibly the reason?). I went for some stuff for a routine oil change. Both times I entered, I felt right from the get go that I was being treated as if I was an idiot working on my car for the first time. Ive probably done more oil changes then the person behind the counter helping me. The second trip was just a bad idea. First trip wasnt as bad since the employee quickly caught on I knew my brands and terminology. Not as lucky with the second one.
Called to get quote on belt and guy quoted me the highest price and wrong belt so let him know tht I think he was looking up wrong item cuz my belt needed online and everywhere else is a 13 dollar part not 60 guy hung up on me when told him tht I needed to ensure wasnt quoting me wrong item before ordering with him... how rude! Horrible customer service and other all manners, shame on u baxter! Learn some phn mannerisms then maybe will I purchase frm your sales team!
Very knowledgeable about older vehicles and carry quality replacement parts. Id give them five stars but the hours in the evening are a little short for me. Otherwise they are definitely my go-to place for my 1965 Chevy C10 restoration project.
I see all the negative comments and think. Hmmm the Baxter employees are only human so they allowed like all humans to make mistakes. I think they do a good job.
Awesome customer assistance, everyones really nice. My car died in the parking lot and they happily jumped it for me (free of charge). Thanks!!
Stood in line for 5 minutes while the dumbass worker was showing pictures on his phone to his friend not coming back here anymore
Really helpful knowledgeable staff, a more diverse selection of products than other chain stores.
People there just suck. All the parts are over priced.
How do you not know what a stage 1 clutch is??
My No. 1 choice for autoparts!
Friendly and helpful staff!
Very helpful staff
Too busy to help