Category: | Auto Parts Store |
Address: | 6127 212th St SW, Lynnwood, WA 98036, USA |
Phone: | +1 425-778-0155 |
Site: | napaonline.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM 9AM–5PM |
KE
Kenneth Bach
Mike & Jeff are very knowledge, friendly & very good at what they do. They have been taking very good care of my automotive needs for about 10 years! I have always received excellent service at a very fair price and the advise always has helped me & they know I know enough to get into a lot of trouble. I appreciate all the trouble theyve helped me out of. I will not go to any big name auto parts stores for a variety of reasons. Lynnwood auto parts is closed on Sundays & I have had to go to "the other guys" and each time I have...I have been disappointed with the level of service & knowledge they say they have. To Mike & Jeff...I apologize for how long its taken me to write this review...I just got my Google account & am figuring out how to use this "smart" phone. Do you help people with their phones? Lord knows I need all the help I can get. Please keep on doing what youve always done...Im a diehard customer until the end. Thank you!
T
T Clinton
This store is very unfriendly, I just went into the store today to buy a couple things and the staff was very curt with there comments with anything that was asked. When I went to pay with my American Express card I was told nobody accecpts that card any more except costco. I dont have a problem if a store does not accept one card or another its just the way these people acted on it. Will not be going back to this store. FYI we just moved our business to Moountlake Terrace this week and have 40 trucks and was looking for a local parts store to get to know.
GE
Gem Adams
Debbie held the store open for me to get there in traffic. To get new battery that had gone bad it was out of warranty . This was defiantly beyond the requirement of her position. This store had been a family owned franchise until early this year the transition to a corporate store has been lumpy but remarkably smooth under the circumstances the gentleman who had trouble with the application issue I can assure him that was not usuall for this store.
B.
B. M.
These guys are great! Stopped in yesterday looking for an M14 triple square bit, was unable to find a loose one, but we did find one that was included as part of a set. Rather than try to sell me the whole set, the manager (whose name I forget... sorry!) instead told the rep to pull the one bit I needed from the set and sell it to me individually. I didnt even have to ask! Very impressed with the customer service!
JE
Jen Bowman
I had a problem that two auto repair stores did not have time to deal with. Debbie Horton came out in the rain and help me realign my windshield wiper blades so they did not Clump on the metal frame of my car. She would not take cash as payment. So I hope she likes the pizza I will send her way later on.
BR
Brooke Nereim
The Manager & salesmen went above & beyond in the customer service department! I am female & these guys were not only helpful but they went the extra mile. This Napa has earned my business & I hope yours too.
RI
Richard Sowards
Have been going to this store and only this store for all my auto parts and accessories and supplies for years. Service is great and employees here actually have knowledge about cars.
CL
claudia nelson
I came in today with a blown hydraulic hose, and the amazing staff there had me in and out in no time! Top notch business! Thank you so much for the great service! GO SEAHAWKS!
BR
Brian Bay
Phenomenal customer service!!! The Asst Manager Sasha was super helpful and a pleasure to deal with. They treat you like youre family. Ill definitely be back!!!
JO
John Bartlett
Absolutely useless store and help. Try looking for a simple universal item and all you get is "whats the application?" with no better way to look things up.
RO
Rob B
Car parts for the knowledgeable.
EL
Eldon Richardson
Good place