Category: | Discount Store |
Address: | 111 W McKnight Way, Grass Valley, CA 95949, USA |
Phone: | +1 530-272-9611 |
Site: | kmart.com |
Rating: | 3.1 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM |
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Denise Monahan
I had a problem with a phone card that I purchased from Total wireless for $35 on July 1st 2017. Total wireless said it was not an active card and refused to honor it. Total wireless told me to take the card back to KMart and get another card. I bought this card 3 hours earlier I did not know that KMart has had a lot of problems w all of the phone cards. Alex a store employee called Total wireless and was.on the phone for over an hour. She handled everything for me speaking to customer service and getting all the information. She then actually sent everything from my phone that customer service required. So basically I had to just answer questions Alex asked me to relay back to customer service at Total wireless. She was professional, understanding and very sweet. She is definitely an asset to your company. Your company should honor her with a certificate of the highest honor of customer service.
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Pat Hanlon
This one time, I slipped in the bathroom and k.od pretty hard. When I woke up, the store was closed and the place was desolate. SO I gathered supplies that were essential to my survival, built a shelter from the supplies that I could gather (mostly pillows and blankets) to protect me from the elements, as the main office in Chicago thinks they have the power of god when it comes to the air conditioner. Long story short, I just barely survived being stranded over night with only Hershey bars to sustain my life. It was a very humbling experience, and I have taken many lessons out of it. Kmart taught me to survive by any means necessary. To this, I give this store 4 stars.
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Andrea Nasah
The long line waits is whay drives me batty. Best suggestions, go to the store when they are not that busy, order online and then pick it up or have it shipped to the store and pick it up. Customer Service is really great and quick. The person that assisted me, Carol, is a rock star. Shes always smiling and happy and the customers and staff seem to enjoy the way shes up beat. Even the pharmacy techs and pharmacist take the to know you. I wouldve given 5 stars but those slow moving lines can make a sane person crazy.
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Jesse King
Go for the bargains, dont expect anything else. My checker was a nice guy, but expressed negativity about Kmart not fixing the broken conveyor and super slow POS system at his register. Shelves needed straightening, lots of items unstocked, dead and dying plants in the nursery displays, too few staff and yet several looking aimless... the whole thing looked like terrible upper corporate management.
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Ryan Speas
Store stock is very sparse and the cashier barely said two words to me... cashier was even annoyed when i asked to give an email rather than a phone # for the rewards program. Ive lived here most of my life and this kmart seems to be going downhill...was a disappointing experience.
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Sarah Tinkham
Toilet paper selection is mostly one ply, the clothing selection is geared towards the older folks, paper plates are all foam, and half the belts at check out are broken. Product selection sucks.. I dont care for the recent changes and I will be shopping else where from here on out.
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Luca Khadir
A typical retail environment. The employees were helpful. The goods sold here are cheaply made, but its Kmart so you shouldnt expect quality or durability! You get what you pay for. For simple shopping and grabbing something in a hurry, Kmart fulfills its purpose.
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brad branstad
The main part was fine but I needed something from the pharmacy and that was ridiculous! One really antique cashier and a line seven people deep. If youre going to have a pharmacy you need to staff it with enough competent people.
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Lori Milligan
Interesting visit this time....saw a rat run from the parking lot to the planter in front of the store! Decent store. One challenge: their receipts and coupons they print at check out are overwhelming and wasteful.
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Brennan King
Most of the employees look like they were just told their grandmother passed away. Or at least like they would rather be somewhere else. But if you make a fuss most managers will give you what you want xD
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Frank Hamlin
The best (only) general department store in this local area. Shelves are generally well stocked but items often difficult to find without help. Store is neat and clean. Check out is usually slow.
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Raven Mad
An employee informed me how terrible sears is treating their employees with threatening to take hours away because of no credit card sign ups from customers. I hope we get something better soon
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Pualani Casey
Kmart is convenient for me, prices can be high, dont have as much stuff as similar businesses. Sometimes long lines at check out. Otherwise order online and pick up is awesome!
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Chris Kilcourse
A lot of empty hooks and shelf spaces and, in typical Kmart fashion, two cashiers and long lines. Perhaps another store closing casualty in the Sears Holding collapse?
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Michelle Carli
The variety and style of clothes is better then any other place Ive seen. Price are very comparable if not better on most items. People are great and helpful.
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Terri Norvell
Ive liked this Kmart since living in this town, however that said, I generally go there for less than I shop for at other like department stores.
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Roxann Vieira
The shelves are empty. Very little animal food I have to go somewhere else to get my dog food and cat food. Very disappointed
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Angela Merrick
More chpices than i expected at the reasonable prices i expected. Friendly employees and customers.
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Teresa Aoki
Wish we could see difference in the seasonal items, always the same type products stocked #boring
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Teagan Walsh
Typical Kmart. A little cleaner than some Ive been in. Checkout is as slow and frustrating as any.
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Darlene Kemens
Ugh, what can I say its Kmart. It is cleaner and more organized than other Kmarts I visited.
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Kirk King
Good on prices , and can still use layaway, for anything you cant pay for right away
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Misty Spaeth
I love this store!! Staff are great! This store is clean & organized well. Thank you
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Susan Blasi
Long waits, one must be able to stand, unassisted, for at least 10 minutes at times.
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Denise Thomas
Pharmacy is great! Store is often messy and there is never enough registers open.
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Lynne Horton
Great neighborhood store. Lots of inventory for things you need around the house.
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Jennifer Andrews
Had to get out of there. Too frigging hot. How do those employees stand it.
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Brittany Jarabek
Gross store. Poor customer service. Very lazy employees. Avoid if you can.
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Raymond Boman
The store is very average, I have never been impressed or disappointed.
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K Bukovics
Pharmacy is better priced than any other in town. Great dog section.
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Mary Gill
An older Kmart, staff seems beaten down, usually stocked n clean.
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John Garcia
Its clean store but getting checked out is a slow and long process
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Frank Fernandes
Crappy service no one helps you dirty store really rude cashiers
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Chuck Carroll
Got an unwanted survey request on my cell phone. Not welcome.
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Yeshe Rabsal
Typical K-Mart easy shopping long checkout lines.
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Shirley Norton
Kmart Here is handy I stead of going out of town.
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Sarah Staton
Never have prices, or anything I am looking for!
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Banguts
I feel dirty anytime I step inside a Kmart
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Blake Holder
A fully stocked Kmart with A lot of deals!
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Christina Stacy
Easy access, easily able to locate items.
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Cathy McCartney
One of the less expensive stores in town
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patrick new
Its just a going out of business Kmart
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LISA BANKS
Good, everyone is friendly and helpful
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Dana Hayes
Its Kmart, only dirtier than most.
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Jeff Galpin
It is one of the better Kmarts
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S Price
Its Kmart what can I say
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Richard Dodson
A good place to go shop