Big 5 Sporting Goods - Fremont

Reviews 47

SH

Shally M

The MANAGER KERN was NOT WILLING TO HELP, INCONSIDERATE, AND VERY RUDE! My husband and I came to pick up a rifle we purchased and have waited for for days (which we had to go on the waiting list, just like everyone else). When we came in, the store was almost empty. We were anticipating that we will get help right away. We waited for help for a long time after being ignored by the manger himself. The managers name was KERN. When we finally get his attention, he looked at out pick-up slip and told us that he cannot help us for he does not have the time, since they will be closing soon. We explained that we were there earlier to be able to pick up the item in time. It is unbelievable how RUDE and INCONSIDERATE this manager was! His long list of reasons NOT TO HELP US were: " I have NO to time, I have pay my employees for extra time, I have to wait for approval...", After being RUDE, he then changed his mind and said: as courtesy, "I will do it, and Ill pay the overtime!" (Really? It is his JOB as a manager to take care of every costumer that comes in that store!) He then started slamming the box of the item we were getting and the needed papers with his angry, sour face. The whole process only took him 9 MINUTES! By the time we left, the store was still open due to another unhappy customer (go figure!). All his whining goes down to the fact that HE DOES NOT WANT TO HELP! It was supposed to be a fun experience for my husband and I, but it turned out be a NIGHTMARE! It was all because the MANAGER KERN was NOT WILLING TO HELP, INCONSIDERATE, AND VERY RUDE!

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TE

Terry Rylander

They had everything I wanted until it was time for check out every thing I was purchasing was stacked the guy picked up one item and made a Comment when a pack of fishing hooks flew out as if they where hiding! Didnt say anything because if he really looked there was plenty more and nothing was hiding !I dont steel and certainly wouldnt be a 97cent pack of hooks! So next time keep your little remarks to yourself !then when it was time to pay he wouldnt take the 10 off coupon for big five! Said they dont accept 3rd party coupons come on it was big 5! They need to make sure who Ever is working behind the counter takes care of there customers and doesnt make accusations that are not correct ! I have shopped this location for years and now I will think twice about returning!

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JO

Joshy Sankaranarayanan

If you have patience to search and find, they have fairly good stock. But, nobody from staff is willing to help in finding the right goods. I think they have lot money to pay for such bad attitude staff. I went there yesterday to buy soccer kits for my kids. Wasted my 45 minutes searching and waiting for someone to help. Even after 3 attempts to get help, no body turned up. If you have lot of free time and dont mind staff with bad attitude, this is a good place to find sporting stuff. I will never visit this shop again.

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KR

Kris Cowles

This particular Big 5 store has been there for over 30 years a lot of the other Big 5 store is it closed already but this particular one does really well in the location they are at theyre will stock with the sporting good stuff you need or any event for sports

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JO

Joel Headley

I make trips to Big 5 for the kids sporting needs - baseball and softball. The selection is weak for girls specific softball equipment. While staff didnt know what they have in stock, but were helpful enough to describe what works.

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M.

M. Javier Silva

Staff is good and helpful. I got carded for buying bb or sling shot ammo. Could have picked some small rocks instead. Overall OK place. Somewhat disorganized layout, a similitude within most of these stores.

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ME

Melissa Ogden

I was confused by where the entrance was. You park behind and then walk by a bust street to get in. Strange. Helpful staff. Decent prices on some items. Just okay.

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DA

Daryl Marco

Not as big as some of the other sporting good stores in the area, but Ive always found what I needed here. Staff usually could be more proactive.

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VE

Venkata Diwakar Kotra

We bought winter gloves, hat and boots. Pricey compared to other places. Layout is cramped, very congested and stuff is not very well organized.

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PA

Patrick Shehane

The staff is not helpful, but it is like the popular electronic store, you just need to know what you need and bring a coupon...

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M.

M. Rosario Hernández Cañás

Wonderful store, great prices and good service. I always find what Im looking for, employees are usually helpful and friendly

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MU

Munzer Morrar

Big 5 has great deals on shoes and knives. Guns and ammo also sold here along with all camping and athletic needs.

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QI

Qiang Deng

体育用品 户外装备齐全

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SE

Sean Dermont

I always go for the shoes. They always got some shoes on sale. Work boots too.

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RO

Robin Lewis

Guy with nice beard has a bad attitude. Fellow coworkers dont like him either

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PA

Patrick Marshall

Big 5 is stillone of the best places for cheap shoes when they are on sale.

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FA

Fabys Juarez

Tiene precios bajos.

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DA

Daryl Field

Its a big 5. Nothing amazing about it. Nothing too bad about it either.

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LY

Lynn Slater

Friendly staff, and got good prices on the clearance swinware I wanted

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CH

Cheryl POwell

I can get good shoos at a good price sports goods at a good price

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AC

Actor Bernal

I can get good shoos at a good price sports goods at a good price

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MA

Manikandan Mohan

Came here to buy some work out equipments. Pretty good place.

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AL

Alex S

Not a lot of options here, no good swimming suits for girls

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PR

Prabhu Chokkalingam

All varieties of sports wait for and get at discount price

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JA

Jack G.

Price can be high. Overall was able to find what I needed.

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RI

Richard Hansen

Looking for white compression socks only have black

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FR

Frank Wang

First time here, Rayn was very nice. Will come again.

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RA

Rajasekar TJ

Best store to get sports equipments for decent price

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IK

Ikram Haque

Fineness Centric. Close to The City Sports Club

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BR

Brad Y

Staff helped me immediately, they were great!!

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WI

William Bryson

Wide variety of sporting goods. Good service.

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GR

Greg Manseau

They have stuff but customer service sucks

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PH

Phuc Phan

Very knowledgeable and helpful associates

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MO

Monica R

Store is very disorganized and untidy.

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NI

Nilesh Sharma

Not many choices but prices are good

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DE

Dean Fambro

Good place to visit. Great deals.

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ST

Stevie Bass

The people are very helpful.

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OW

Owen Liou

Small but has every thing.

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RO

Rohit W

All sport items found

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LA

Lacy Marie

Small kinda dirty

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SH

Shashi Telukuntla

Decent sized store.

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VO

Volkov Evgeny

Big tourists things

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HE

Hesmeralda Diaz

Very nice people

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JO

Jonathan Smith

Great service

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NA

Nathan Whitehead

Helpful staff

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MA

Mark Bartlett

Great shoes

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PA

Paula Materme

Good deals

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