Staples

Category:	Office Supply Store
Address:	1450 Mountain Ave, Duarte, CA 91010, USA
Phone:	+1 626-305-5686
Site:	storelocator.staples.com
Rating:	2.6
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–8PM

Location

Photos 23

Reviews 18

Amanda Dobbins

I have been there several times and I absolutely hate this store. The copy and print section section to be exact, I havent ventured out to the rest of the store. So the first time I went there about two hours before they closed to get a 12 page paper printed and binded. Something that should take 20 minutes. Even though there wasnt any customers there the associate said he wouldnt be able to do it that night because he had other big orders to do. Okay, no big deal, I can pick it up the next morning. Nope. The man then tells me that even though they open at 7am the next day, the soonest they could have it done was in 12pm and even then, he makes no promises. I had a friend go to Kinkos/Fedex and they did it immediately. My next experience. I went in there to get some resumes printed. I had them on my USB and just needed them printed on resume paper. I waited in line at the counter and when it was my turn I was told they wouldnt help me for two hours because they had other orders. I literally just needed a paper printed. So I asked what my options were. I was told that I could use the copy machine with my USB. An associate had to restart the machine because it wasnt working and she had to fill it with resume paper so I dont know how this was better for me or them, but it was what they were offering me. Then after waiting for the machine to reboot I find out I cant print Word Docs on the copy machine. So I asked what my other options were. I was then directed to the self-service computer that charges $0.30 per minute plus like $0.22 per page. And I was charged extra for resume paper. So again I had to have an associate fill the tray with the resume paper. The way they handled this situation costed me my time and money, made me bounce around to every machine in their store and they still had to have an associate spend their time with me. Why was all this easier for them than hitting a simple print button?

Jose Leyva

Muy buen servicio y ben gente en linea de espera y luego luego abren mas cajas

Shaz Salim

Jesus Christ. Horrible service. Especially the doosh bag working at the photo center. No welcome , horrible attitude. I dont post many reviews but this waste of a trip warranted it.

alecia williams

Came to swap the ink my husband bought me but the right one I need Can only be bought online and to make matters worse I had my receipt but they only offered a store credit

roger weiss

Walked in. The guy helped me right away. Answered my questions and offered useful advice. The cashier also was friendly and knowledgeable. Happy customer.

Peiti Wen

went there to pick up an online order. i waited for about 5 minutes while the staff went back got my orders. the staffs are friendly and polite.

R.A. Grimes

I like staples. They price match. They have a great selection. This particular one also has a great copy center with exceptional help.

Carlos A. Polanco

I Couldnt get two papers print because Robert had to much over due work. Two paper. Now I see why the store has low rating.

Kathe Velasco

Staples was very helpful... Took the time to help us with old photos and posters for a special event. And Patient.

Charlie Zhong

Sad selection, they have the bare minimum level of office supplies but not much else.

Nour Saab

dont recommend no one to come to the store its really Bad service .