Category: | Department Store |
Address: | 100 Stonewood St, Downey, CA 90241, USA |
Phone: | +1 562-869-4541 |
Site: | stores.jcpenney.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM |
MA
Margie Martinez
This Jcpenneys is so bad. I went on Saturday around 6pm and was looking for a new comforter set with pillows. I went to the home department and tried to fine someone to help me and no one was around. I worked all over the downstairs looking for anyone and there was no one around to help me. I seen the a man at the furniture department and I asked him if he can please call someone to help me and he said there isnt anyone, and that hell call someone when he is done helping the customer he was with, but when I walked away he wasnt helping her at all, him and the customer were talking about everything but furniture. I then walked over to him again and asked if he can call me the manager, he said yeah good luck with that. I was upset that they had no one to help me that I left all my stuff which would have been $258 sale and the reason why I know the total is because I went to another Jcpenneys that had amazing customer service and helped me so much.
AN
Angel Valdovinos
• Same selection as any other JCPenny • In a city as populous as this why not have only one cashier in every other department and have everyone else just fold clothes • Fitting rooms, lets just say the cleaning lady would have quit if she was hired to clean here • The layout of this store makes zero sense • Ill just go Pacific next time, same experience but I can at least buy some fruit and tacos from the street vendors after I go through the war zone
FR
Frank Garcia
Oh My Gucci!!!!!!!!!! I LOVE this STORE!!!!!!!!!!! The employees are amaZING!!!! HA get it zing? Anywaaaaaays. I love the selection they have and hands down this is the best Macy EVER!!!!!! JUST kidding I would highly recommend this place. Peace ya and love ya =*
DA
Dave Suich
Went here to buy jeans and a shirt. All the jeans had security tags that make fairly large holes in the fabric and have been a problem before for me. When I took the shirt checkout, I politely said, "no up-sells please." They tried to upsell me anyway, so I left.
CL
Claudia Gerardo
Very disorganized. Nothing is where it should be. I came to buy a sweater in the active section, and had to search through the whole section, all the racks because nothing was where it was supposed to. Ive been to other JC penny and this is the worst!
BA
Barbara Brown
Long time customer of JCP . .Great clothes with guiltily. Good expierince today except for the long lines to check out. Not enough staff to account for the the amount of people that was trying to check out.Long lines causing long wait times.
MI
Mike Cisneros
Good customer service the only thing I didnt like that, they offer you fitness equipment online but ones I make it to the store I was told by a store representative that they dont have any there...
PA
Paula Taylor
This place is adorable, great for gifts or just a little personal splurge. The owner, Zoel, is awesome and sweet and super helpful. And I love that local artists are featured at this store.
AD
ada portillo
I love everything about jcpenny n great sales! except! That only a few registers are open n they are big lines! N I always end up putting things. Back! Its disappointing!
MO
Monica Ramirez
Very bad .. Many boxes closed understaffed and many line in the box .. I had to stop what I was buying. It was one of my favorite stores ...
FI
First Last
I am so glad JCpenny fired their Apple CEO. The one that came from Apple. He was ruining the stores,now they seem much better. Good prices and decent selections.
KA
Karin Valenzuela
This has to be the worst JC Penny is the area. They are short of staff and the all the clothes is a complete mess. I hate coming here. Skip this location.
RO
Rocío Calvario
Es una d mis tiendas preferidas encontraras muchas ofertas..
MO
Moses Salgado
Really nice clothes here for great prices! Also the deals they always have going on are "off the chain!" Definitely coming back soon Lord willing.
OS
Oscar Barajas
Muy buen service and cheap ... Me gusta mucho ...
ED
Edilberto Espinosa
Esta tienda esta bien chingona, This store is very chingeyrus
AU
Augustus Ohemeng
Had a good experience w/- the employee who was patient & courteous to take care of our returns as well as purchasing.
BR
Bryce Caster
This is the busiest JCPenny Ive ever seen! Expect to wait at least 20 minutes to check out on a weekend. Great staff.
CA
Carmen Arceo
Hay muy pocas cajas registradoras abiertas
LI
Lilly Jimenez
The sales associates are always very helpful. I always feel like a VIP at this store. From Sephora to Jcpenny .
CA
Carlos Pietro
Un lugar donde encunetras buenas ofertas
OR
Oristine Givens
Clothing everywhere can fine sizes and there pantyhose section is awful. Never any Hanes in plus sizes 3 thru4.
SA
Saul Rodriguez
The lines to check out are long and slow Ive seen people leave stuff and walk out because they take to long
SI
Silvia Giron
I noticed the staff is friendlier now. I think theyre focusing more in customer service...love it!
MA
Mark Onraet
Always a long line at the register an wont put more people on .no consideration for their customers
WI
wilsar arreaga
Theres not enough people at the registers and the whole place its like a battle field,
AN
Antonio Villena
Very organized, good bargains, accommodating staff, very helpful.
RO
Romulo Tamayo
Bad customers service waiting for over 20min and still no help.
JE
Jenny Chavez
Got a quick make-up over. Loved it by Marcelia beauty artist.
MA
Martha Alcaraz
Me gusta
MI
Miguel Iniguez
Its okay better then the one on HP or LAKEWOOD
SA
Sandra Hernandez
The store has a great inventory.
MA
Maria Rebolledo
Good experience
K
K Moseley
Love the Deals
AN
Angel Ferreira
Great deals
DA
Danny Carrillo
Deals man
RA
raul daniel
Good