Walgreens

Category:	Drug Store
Address:	20011 Bollinger Rd, Cupertino, CA 95014, USA
Phone:	+1 408-973-8402
Site:	walgreens.com
Rating:	2.5
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–9PM

Location

Photos 55

Reviews 14

Ahmed Sallam

Staff is not enough to handle demand, making silly mistakes while handling insurance authorization and can be sometimes very slow. It takes on average 35 minutes to get a response for pharmacy phone calls and that can be over an hour in busy times. But, staff is mostly helpful when answering the calls. But, when they are frustrated they wont give you what you need and be uneasy on the call. Staff works very hard and the pharmacists are cooperative and provide good advices and insights on medications. There is a great sense of frustration as well and you feel theres too much overload on the staff. ***** Walgreens should seriously consider adding two extra people. ****

Umesh Mahindra

This Walgreens pharmacy has pathetic service with long wait times, Once they gave me a medicine which had few capsules missing from the correct dosage quantity, realized that only when I reached home. Pharmacist refused to acknowledge that and instead gave me lame argument that this has never happened to him in 10 yrs, I think it was my mistake to use this pharmacy after 3 years. I would highly recommend to use Rite-aid on Bollonger

Susan White

Im puzzled by the bad reviews.....I have been going to this Walgreens for 20 years and have never had an issue with their service in any of the departments, especially the pharmacy. They have always been polite, professional, helpful and efficient. As a matter of fact, I just hung up with the pharmacy and once again they gave me great customer service and will be filling my prescription within 10 min. No complaints here!!

Stefan Hall

Unhappy staff and bad service. Seems to be a trend in this region? Update: on the phone with them for over 10 minutes and nobody can seem to find out if what I want is in stock. Still rude and unhelpful service. Wish I could bring the review down to a half or 0 stars. I could have been there already.

Alex C

Ive been going here for monthly prescription refills for the past year. I have always found the staff to be very helpful. I usually have very low wait times when calling the pharmacy. Lines can be a bit slow during peak times but usually I only have to wait a few minutes.

Richard Old

The service in this store is very bad. I had my instance information there and I was not told that the information needs renew when I ordered my drug. I was charged the high price. When I found it and talked to them, the reply was real rude.

Stan Sieler

I generally easily find what I need, and can check out quickly. The staff is friendly. While not perfect, Ill go to this Walgreens instead of CVS any day!

Kathleen Rubino

I started visiting this store regularly from July of 2016. The pharmacy and store staff have always been helpful and very courteous.

Tré Retter

Convenient location. Relatively clean store. One or two employees are awesome and really helpful, but most are just adequate.

Narayan Bhattarai

Highway robbery. Sooner, all Walgreens will go out of business.

Lilia H

Found what I was looking for and the cashier was friendly.

Dhaval Lokagariwar

One of the worst customer service experience..zero stars !

Terry Yang

Not bad for a store right next to your home.